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Remote Complaints Jobs in Georgia (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location ... Resolving customer complaints and issues * Documenting all interactions in the call center software ...

Manulife

$94K - $111K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Decatur, GA · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Oscar Health

CGA Production Support Specialist

Atlanta, GA · Remote

$43K - $57K/yr

We're hiring a CGA Production Support Specialist to join our Complaints Grievances and Appeals Team ... This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas.

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All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Georgia

Remote Complaints information

See Georgia salary details

$17.3K

$49.8K

$79.8K

How much do remote complaints jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote complaints in Georgia is $49,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the most commonly searched types of Complaints jobs in Georgia?

The most popular types of Complaints jobs in Georgia are:

What are popular job titles related to Remote Complaints jobs in Georgia?

For Remote Complaints jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Georgia look for?

The top searched job categories for Remote Complaints jobs in Georgia are:

What cities in Georgia are hiring for Remote Complaints jobs?

Cities in Georgia with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, 5% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,804 per year, or $23.9 per hour.

Call Center Agents

Athens, GA • Remote

Jobs for Humanity
See more jobs at Jobs for Humanityexternal

$14.50 - $19/hr

Full-time

Re-posted 11 days ago

Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description


Remote Call Center Agent

  • Job Type: Full-time

  • Location: Athens, GA 30601

  • Organization: Morris Insurance Agency LLC

  • Job Rating: 3.8 out of 5 stars


Profile Insights

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Skills

Do you have experience in Microsoft Office? Yes / No


Education

Do you have a High school diploma or GED? Yes / No


Job Details

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Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!


Major Responsibilities:

  • Answering incoming calls and responding to customer inquiries

  • Making outbound calls to follow up on customer requests

  • Providing information about products and services

  • Resolving customer complaints and issues

  • Documenting all interactions in the call center software


Qualifications:

  • High school diploma or equivalent

  • Previous experience in a customer service role preferred

  • Excellent communication skills, both verbal and written

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and call center software


If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!


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