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Remote Complaints Jobs in Riverside, CA (NOW HIRING)

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

UnitedHealth Group

Lead Medical Assistant Float

Irvine, CA · Remote

$19 - $25.25/hr

  • Retirement

... remote tasking support, and other remote patient care activities. You will build meaningful ... Collects and documents patient information, including vital signs, chief complaints, reviews of ...

NANO BANC

Chief Credit Officer

Irvine, CA · On-site +1

$300K - $375K/yr

Handle customer requests and complaints with prompt, professional and courteous attention. Policy ... This position is primarily office-based, with no regular remote work. Some travel may be required ...

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All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Riverside, CA

Remote Complaints information

See Riverside, CA salary details

$21.4K

$61.5K

$98.6K

How much do remote complaints jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote complaints in Riverside, CA is $61,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are popular job titles related to Remote Complaints jobs in Riverside, CA?

For Remote Complaints jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Riverside, CA look for?

The top searched job categories for Remote Complaints jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Complaints jobs?

Cities near Riverside, CA with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,535 per year, or $29.6 per hour.

Remote Plaintiff Employment Attorney/Lawyer

Robert Half

Irvine, CA • Remote

$120K - $180K/yr

Full-time

Posted 12 days ago

Job description

REMOTE ATTORNEY OPPORTUNITY!!!


A growing plaintiff law practice is looking to bring in an experienced civil litigation attorney to join their team! Employment experience is a plus, but not required. However, passion for employment law and interest in litigation, including through trial, is a must!


This role is well suited for a litigator who enjoys persuasive writing, direct client interaction, and managing cases through all stages of dispute resolution. The position is primarily remote, with in-person attendance needed for certain hearings, mediations, depositions, and trial-related proceedings.


Responsibilities:

• Lead plaintiff employment matters from initial evaluation through settlement or trial, maintaining momentum and strategy at each stage of the case.

• Communicate regularly with clients, from early case assessment through active litigation, to provide guidance, gather facts, and prepare them for key case events.

• Prepare and respond to written discovery, coordinate client input for verified responses, and address disputes related to document production and interrogatories.

• Draft substantive legal documents such as demand letters, meet-and-confer correspondence, discovery motions, mediation briefs, complaints, subpoenas, and deposition notices.

• Represent clients at hearings and support case advancement through strong advocacy in motion practice and other court appearances.

• Defend plaintiff depositions and, with increased independence over time, take depositions, participate in mediations, and handle settlement discussions.

• Monitor litigation calendars closely to ensure compliance with discovery obligations, court deadlines, and trial preparation requirements.

• Record time accurately and contemporaneously to support fee recovery in matters involving statutory attorneys’ fees.

• At least 2 years of civil litigation experience as a licensed attorney.
• Demonstrated strength in legal research, motion drafting, and written advocacy.
• Working knowledge of discovery procedures, court rules, and litigation deadlines.
• Strong attention to detail and the ability to manage multiple active matters with accuracy.
• Interest in plaintiff-side employment law and commitment to representing individuals in workplace disputes.
• Willingness to attend hearings, mediations, depositions, and trials as needed, including matters outside the immediate area.
• Ability to work independently in a remote environment while collaborating effectively with firm leadership and support staff.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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