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Remote Complaints Jobs in Riverside, CA (NOW HIRING)

Kimbrell Agency

Life Insurance Agent

Fontana, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Corona, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Jurupa Valley, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Moreno Valley, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Riverside, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Rancho Cucamonga, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Fontana, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year If you ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Chino, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Chino Hills, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Kimbrell Agency

Life Insurance Agent

Fontana, CA · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

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Showing results 21-32

All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Riverside, CA

Remote Complaints information

See Riverside, CA salary details

$21.4K

$61.5K

$98.6K

How much do remote complaints jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote complaints in Riverside, CA is $61,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are popular job titles related to Remote Complaints jobs in Riverside, CA?

For Remote Complaints jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Riverside, CA look for?

The top searched job categories for Remote Complaints jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Complaints jobs?

Cities near Riverside, CA with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,535 per year, or $29.6 per hour.

Senior Sales Ambassador - Orange County & Inland Empire

Abbott

Anaheim, CA • Remote

$78K - $156K/yr

Full-time

Medical, Life, Retirement

Re-posted 16 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

176th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are looking for a highlydriven and technically proficient SeniorSalesAmbassadorto join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.

What You'll Work On

  • Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

  • Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.

  • Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.

  • Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.

Territory

  • The role is a remote, field-based position.

  • Ability to travel up to 70-75% in assigned territory and other domestic business locations.

  • Territory covers Southern California in Orange County and Inland Empire. The ideal candidate would be based within the territory by a major airport.

Required Qualifications:

  • Bachelor's degree+3 years,Associate'sdegree+ 5,HS/GED +7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelor's degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales, field service, or within a technical call center.

  • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States > California : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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