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Remote Complaints Jobs in Texas (NOW HIRING)

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

Dallas, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

San Antonio, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

Austin, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

Houston, TX · Remote

$15.25 - $20.75/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

San Antonio, TX · Remote

$14.50 - $19.50/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Themesoft, Inc.

Remote Engagement Manager

Houston, TX · On-site +1

Remote Experience-12+ Years Required Skills & Experience: • 12-15 years of overall IT experience ... Address client issues, complaints, and conflicts promptly. • Internal Coordination: Liaise with ...

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · On-site +1

Vantage is a full remote center providing support to many functions of field operations including ... and complaints * Ability to capture learnings from the field and express those learnings to ...

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · Remote

Vantage is a full remote center providing support to many functions of field operations including ... and complaints * Ability to capture learnings from the field and express those learnings to ...

ExxonMobil

Remote Operator (Spring, TX)

Spring, TX · Remote

Vantage is a full remote center providing support to many functions of field operations including ... and complaints * Ability to capture learnings from the field and express those learnings to ...

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Showing results 1-20

All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Texas

Remote Complaints information

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the most commonly searched types of Complaints jobs in Texas?

The most popular types of Complaints jobs in Texas are:

What are popular job titles related to Remote Complaints jobs in Texas?

For Remote Complaints jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Texas look for?

The top searched job categories for Remote Complaints jobs in Texas are:

What cities in Texas are hiring for Remote Complaints jobs?

Cities in Texas with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 2% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Remote Customer Representative

Getaway

Houston, TX • Remote

$30K - $50K/yr

Part-time

Posted 10 days ago

Job description

Position Description

As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Perks

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Company!

Type: Part-time

Pay: $30,000.00 to $50,000.00 per YEAR