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Remote Complaints Jobs (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... manage complaints, troubleshoot significant customer service issues, and provide general ...

AnswerNet

$14 - $18.25/hr

Outbound Call Center Agent-Remote Job Category: Operations Requisition Number: OUTBO001436 Posted ... customer complaints, provide appropriate solutions and alternatives within the time limits; and ...

Axion Contact Center LLC

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Call Center Customer Service Representative REMOTE

OR · Remote

$12/hr

We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be ... Handle customer inquiries and complaints * Provide information about the products and services

Northgate Mortgage

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Remote Mortgage Loan Officer

Detroit, MI · Remote

$100K - $250K/yr

We are seeking a Remote Mortgage Loan Officer to become a part of our team! You will evaluate and ... Handle customer complaints and take appropriate action to resolve them ​ Qualifications:

TEEMA

Hearing Officer - Remote

Phoenix, AZ · Remote

$34 - $36/hr

Hearing Officer (Legal Administration) Location: 100% Remote (Open to out-of-state candidates ... complaints. Candidate Requirements This role requires a high degree of legal literacy and the ...

Aldridge Pite

Foreclosure Processor

Delray Beach, FL · Remote

$37.60K - $51.60K/yr

PURPOSE: The Temporary Remote Foreclosure First Legal/ Complaints Processor will be responsible for drafting complaints and amended complaints in the case management system related to Florida ...

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$20.5K

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$94.5K

How much do remote complaints jobs pay per year?

As of May 28, 2026, the average yearly pay for remote complaints in the United States is $58,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Complaints Specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What are Remote Complaints jobs?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

More about Remote Complaints jobs
What cities are hiring for Remote Complaints jobs? Cities with the most Remote Complaints job openings:
What are the most commonly searched types of Complaints jobs? The most popular types of Complaints jobs are:
What states have the most Remote Complaints jobs? States with the most job openings for Remote Complaints jobs include:
What job categories do people searching Remote Complaints jobs look for? The top searched job categories for Remote Complaints jobs are:
Remote Complaints jobs near you

Insurance Agents - Remote, Local, Hybrid

Newell Fischer Agency - Allstate

Glenolden, PA • Remote

$2.50K - $4K/mo

Part-time

Retirement

Posted 22 days ago

Job description

We are seeking Insurance Agents - Remote, Local, Hybrid to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients.

Responsibilities:

  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement

Qualifications:

  • Previous experience in insurance, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask