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Complaints Jobs in Michigan (NOW HIRING)

TJX Companies

Full-Time Coordinator

Kalamazoo, MI · On-site

$15 - $15.50/hr

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and ...

National Food Group

K12 Bid Coordinator

Novi, MI

Our K12 Sales Team is looking for a detail-oriented Bid Coordinator to join our collaborative team. This is a great opportunity for someone who is organized, motivated, and interested in building a ...

TJX Companies

Full-Time Coordinator

Kalamazoo, MI

$15 - $15.50/hr

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and ...

Tjx

Full-Time Coordinator

Kalamazoo, MI

$15 - $15.50/hr

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and ...

Stellantis

Warranty Analyst

Dundee, MI · On-site

Calls to dealers to investigate customer complaints (as required) and request part return. * Utilize Functional Audit Team on Systematic approach for RCAManage issue tracking process - including ...

JHG Group - IHOP

General Manager

Grand Rapids, MI · On-site

$55K - $65K/yr

Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. * Ensuring that employee recruitment and training, operations ...

JHG Group - IHOP

General Manager

Holland, MI · On-site

$60K - $70K/yr

Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. * Ensuring that employee recruitment and training, operations ...

JHG Group - IHOP

General Manager

Muskegon, MI · On-site

$50K - $60K/yr

Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. * Ensuring that employee recruitment and training, operations ...

gedc

Patient Services Representative

Southfield, MI · Hybrid

$16 - $20.25/hr

Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate system(s). * Independently resolve or escalate issues affecting ...

IHOP

assistant mannager

Sterling Heights, MI · On-site

Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. * Ensuring that employee recruitment and training, operations ...

Stellantis

Warranty Analyst

Dundee, MI · On-site

Calls to dealers to investigate customer complaints (as required) and request part return. * Utilize Functional Audit Team on Systematic approach for RCAManage issue tracking process - including ...

Holland, City of (MI)

Police Officer

Holland, MI · On-site

$31.96 - $42.43/hr

Regularly responds to a variety of citizen complaints such as burglaries, robberies, domestic quarrels, assaults, or other criminal complaints or calls for service. Assists complainants and, if ...

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Complaints information

See Michigan salary details

$12

$25

$44

How much do complaints jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for complaints in Michigan is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.63 and $29.98 per hour, depending on experience, location, and employer.

What is a complaints?

A Complaints job involves handling customer or client grievances, resolving issues, and ensuring customer satisfaction. Professionals in this role investigate concerns, communicate solutions, and follow company policies to address complaints effectively. They may work in various industries, including customer service, finance, healthcare, and retail. Strong problem-solving, communication, and conflict-resolution skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in complaints?

To excel in a Complaints role, you need strong problem-solving abilities, attention to detail, and experience in customer service or conflict resolution, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is highly beneficial. Patience, active listening, and effective communication are crucial soft skills for success in this position. These abilities ensure that customer concerns are handled efficiently, helping to maintain organizational reputation and customer satisfaction.

What are some common challenges faced in a complaints role and how are they addressed?

Professionals in Complaints roles often manage difficult or emotionally charged interactions and must handle multiple cases simultaneously. The key to overcoming these challenges lies in maintaining professionalism, using established procedures to investigate and resolve issues, and prioritizing cases based on urgency. Supportive teams, ongoing training, and well-defined escalation processes are typically in place to help team members succeed. This environment fosters continual skill development and ensures that even complex concerns are addressed effectively and fairly.

What are the most commonly searched types of Complaints jobs in Michigan?

The most popular types of Complaints jobs in Michigan are:

What are popular job titles related to Complaints jobs in Michigan?

For Complaints jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Complaints jobs in Michigan look for?

The top searched job categories for Complaints jobs in Michigan are:

Complaints jobs near you
Infographic showing various Complaints job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,709 per year, or $25.8 per hour.

Full-Time Coordinator

TJX Companies

Kalamazoo, MI • On-site

$15 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers

Job description

Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trains and mentors Associates on merchandising and processing principles
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
  • Monitors productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
5072a West Main Street
Location:
USA Marshalls Store 0783 Kalamazoo MI
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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