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Complaints Jobs in Remote, OR (NOW HIRING)

Ottobock

Customer Service Representative I

OR · Remote

$16.50 - $22.25/hr

Gather appropriate information from customers regarding problems and complaints, determine if FDA or standard escalation is required, properly code complaints and record them, and direct complaint to ...

Abby's Pizza

Crewleader

Sutherlin, OR · On-site

Resolve customer complaints and ensure that all customer inquiries are handled in a timely and professional manner Skills: As a Crewleader, you will utilize your strong leadership and communication ...

Guernsey Holdings LLC

Carhop

Roseburg, OR · On-site

$12.25 - $14.75/hr

Report customer complaints/issues to MOD * Assist guest with payment * Make accurate change quickly and efficiently * Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

Sonic

Carhop

Roseburg, OR

$12.25 - $14.75/hr

Report customer complaints/issues to MOD * Assist guest with payment * Make accurate change quickly and efficiently * Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

Sonic Drive-In

Carhop

Roseburg, OR · On-site

$12.25 - $14.75/hr

Report customer complaints/issues to MOD * Assist guest with payment * Make accurate change quickly and efficiently * Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

Crown One Development LLC

Caregiver

Roseburg, OR · On-site

$15 - $16.50/hr

Able to handle complaints graciously * Dependable * Able to follow directions * Completed First Aid and CPR training * Well groomed EDUCATION : High school graduate preferred. EXPERIENCE : Minimum ...

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All JobsComplaints JobsComplaints Jobs in Remote, OR

Complaints information

What is a complaints?

A Complaints job involves handling customer or client grievances, resolving issues, and ensuring customer satisfaction. Professionals in this role investigate concerns, communicate solutions, and follow company policies to address complaints effectively. They may work in various industries, including customer service, finance, healthcare, and retail. Strong problem-solving, communication, and conflict-resolution skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in complaints?

To excel in a Complaints role, you need strong problem-solving abilities, attention to detail, and experience in customer service or conflict resolution, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is highly beneficial. Patience, active listening, and effective communication are crucial soft skills for success in this position. These abilities ensure that customer concerns are handled efficiently, helping to maintain organizational reputation and customer satisfaction.

What are some common challenges faced in a complaints role and how are they addressed?

Professionals in Complaints roles often manage difficult or emotionally charged interactions and must handle multiple cases simultaneously. The key to overcoming these challenges lies in maintaining professionalism, using established procedures to investigate and resolve issues, and prioritizing cases based on urgency. Supportive teams, ongoing training, and well-defined escalation processes are typically in place to help team members succeed. This environment fosters continual skill development and ensures that even complex concerns are addressed effectively and fairly.

What cities near Remote, OR are hiring for Complaints jobs?

Cities near Remote, OR with the most Complaints job openings:

Complaints jobs near you
Infographic showing various Complaints job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Hotel Front Office Manager

North Bend, OR • On-site

Quality Inn & Suites at Coos Bay
See more jobs at Quality Inn & Suites at Coos Bayexternal

$19 - $21/hr

Full-time

Re-posted 4 days ago

Job description

Job Summary:
We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.
Compensation: $19 -$21
Key Responsibilities:
  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:
  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:
  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Apply