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Complaints Jobs (NOW HIRING)

Harrow, Inc.

QA Complaints Specialist

Ledgewood, NJ · On-site

Handles product complaints received from customer service department. * Initiates, process and send notifications as required by applicable Standard Operating Procedures (SOPs). * Interacts with ...

AIG

Complaints and Disputes Officer

Atlanta, GA

About the role The Complaints and Disputes Officer role offers the successful candidate the opportunity to step into or further their complaints management career. You will have the opportunity to ...

Newrez

Verbal Complaints Specialist III

Coppell, TX · On-site

$15.75 - $20.75/hr

Verbal consumer complaints may be received by the Loss Mitigation, Customer Service, Loan Servicing, or any other Servicing Departments. Verbal Complaints may be related to issues regarding SPOC ...

DEKA

Junior Product Complaints Engineer

Manchester, NH · On-site

The position reports to the Product Complaints Manager. This is a high visibility role with a significant direct impact in the Quality Management System. How you will make an impact: * Responsible ...

Newrez

Verbal Complaints Specialist III

Fort Washington, PA

$16.50 - $21.75/hr

Verbal consumer complaints may be received by the Loss Mitigation, Customer Service, Loan Servicing, or any other Servicing Departments. Verbal Complaints may be related to issues regarding SPOC ...

Newrez LLC

Verbal Complaints Specialist III

Coppell, TX · On-site

$15.75 - $20.75/hr

Verbal consumer complaints may be received by the Loss Mitigation, Customer Service, Loan Servicing, or any other Servicing Departments. Verbal Complaints may be related to issues regarding SPOC ...

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How much do complaints jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for complaints in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $34.13 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 weekly without a degree include roles such as commercial truck drivers, real estate brokers, sales managers, and certain skilled trades like electricians or plumbers. These positions often require specialized training, certifications, or experience but do not necessarily require a college degree.

What are some common challenges faced in a Complaints role and how are they addressed?

Professionals in Complaints roles often manage difficult or emotionally charged interactions and must handle multiple cases simultaneously. The key to overcoming these challenges lies in maintaining professionalism, using established procedures to investigate and resolve issues, and prioritizing cases based on urgency. Supportive teams, ongoing training, and well-defined escalation processes are typically in place to help team members succeed. This environment fosters continual skill development and ensures that even complex concerns are addressed effectively and fairly.

How can I make 2000 a week working from home?

To earn $2000 a week working from home, individuals often pursue high-paying remote roles such as freelance consulting, digital marketing, software development, or sales. Building relevant skills, gaining certifications, and establishing a strong client base or network are essential for reaching this income level.

What skills does a complaints investigator need?

A complaints investigator needs strong communication skills to listen and clearly document issues, analytical skills to assess complaints and identify root causes, and attention to detail to ensure accurate records. They should also have problem-solving abilities and familiarity with relevant regulations or policies, often supported by experience with case management tools. Good interpersonal skills are essential for handling sensitive situations professionally.

What are the four types of complaints?

In a complaints role, the four main types are constructive complaints, which identify issues and suggest improvements; destructive complaints, which are negative and unhelpful; formal complaints, documented and often involving official procedures; and informal complaints, casual expressions of dissatisfaction. Understanding these types helps in effectively addressing and resolving issues within an organization.

What are the key skills and qualifications needed to thrive in the Complaints position, and why are they important?

To excel in a Complaints role, you need strong problem-solving abilities, attention to detail, and experience in customer service or conflict resolution, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is highly beneficial. Patience, active listening, and effective communication are crucial soft skills for success in this position. These abilities ensure that customer concerns are handled efficiently, helping to maintain organizational reputation and customer satisfaction.

What is a Complaints job?

A Complaints job involves handling customer or client grievances, resolving issues, and ensuring customer satisfaction. Professionals in this role investigate concerns, communicate solutions, and follow company policies to address complaints effectively. They may work in various industries, including customer service, finance, healthcare, and retail. Strong problem-solving, communication, and conflict-resolution skills are essential for success in this role.

More about Complaints jobs
What cities are hiring for Complaints jobs? Cities with the most Complaints job openings:
What are the most commonly searched types of Complaints jobs? The most popular types of Complaints jobs are:
What states have the most Complaints jobs? States with the most job openings for Complaints jobs include:
What job categories do people searching Complaints jobs look for? The top searched job categories for Complaints jobs are:
Complaints jobs near you
Infographic showing various Complaints job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $61,160 per year, or $29.4 per hour.
Junior Product Complaints Engineer

Junior Product Complaints Engineer

DEKA Research & Development

Manchester, NH • On-site

Full-time

Posted 9 days ago

Job description

DEKA R&D, on behalf of Millyard Advanced Technologies is looking for a Junior Product Complaints Engineer to work in a dynamic Medical Device Research and Development environment.  The position reports to the Product Complaints Manager.  This is a high visibility role with a significant direct impact in the Quality Management System.
How you will make an impact:
  • Responsible for reviewing complaints related to potential medical device issues. 
  • Perform product complaint evaluations with minimal direction, utilizing experience and product knowledge.
  • Ensure that complaint documentation follows Good Documentation Practices; meets QMS requirements; and complies with U.S. Food and Drug Administration (FDA) regulations / other regulatory requirements.
  • Identify and make sound decisions regarding medical device reporting to regulatory agencies.
  • Interface with Third Party Manufacturers, health care professionals, internal customers, and regulatory agencies.
  • Participate in audits and CAPA investigations as they relate to complaint handling.
  • Work with the forensic investigation team to align product investigations related to complaints.
  • Generate reports to identify areas of process improvement.
  • Develop product training aids.
  • Contribute independently while also collaborating with other team members and departments needing product complaint information.
  • Maintain positive and cooperative communication with co-workers, customers, contractors, and vendors.
  • Serve as a subject matter expert on complaint handling.
  • Perform other related duties as assigned under management supervision.
Skills needed to be successful:
  • 4-year biomedical engineering degree; OR 2-year biomedical engineering degree and 2+ year(s) relevant experience in a cGMP environment supporting complaint handling investigations, medical device reporting, or product analysis.
  • Experience in complaint handling or quality engineering preferred (school projects and internships considered) 
  • Knowledge of FDA requirements for Quality Systems, pharmaceutical products, and Medical Device Reporting regulations (21 CFR 803, 820 and 211) is preferred.
  • Experience with SalesForce is preferred.
  • Strong motivation to see individual tasks through to completion, and to help as needed to achieve team goals.
  • Exceptional time management skills with the ability to prioritize multiple projects and ensure compliance with regulations and standard operating procedures.
  • Good problem-solving and proficient computer skills are required.
  • Solid written/verbal communication and organizational skills, as well as attention to detail.
  • Sound technical writing skills.
  • Ability to work well independently and on cross-functional teams in a fast-paced, changing environment.

About Millyard Advanced Technologies:
https://millyardadvanced.com/
Located in the heart of the Regen Valley in Manchester, NH, our company aims to positively influence the healthcare landscape.

Established 2019Selected Partners
  • Contract Designer: DEKA Research & Development
  • Contract Manufacturer: Merrimack Manufacturing

About DEKA:

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern age.

Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.

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