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Remote Complaints Jobs in Indiana (NOW HIRING)

Manulife

$89K - $105K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Functions · Answer Inbound Calls · Troubleshoot problems and complaints · Respond promptly ... if remote) · Access to stable Internet · Ability to Travel to Corporate Office for initial ...

Asurion

In Home Coach - Indianapolis, IN

Indianapolis, IN · Remote

$15.75 - $20.50/hr

Experts may be managed directly in market or remote with their Coach acting as their primary point ... Resolving client and internal complaints and questions * Communicating solutions, effectiveness ...

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

New

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

New

ProVia

Sales Account Manager

South Bend, IN · Remote

Note: this is a remote role and is open to individuals who reside within the Michigan, Illinois ... Address customer complaints and resolve with management as needed. * Assist customers with ...

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All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Indiana

Remote Complaints information

See Indiana salary details

$19.5K

$56.1K

$89.9K

How much do remote complaints jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote complaints in Indiana is $56,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.
What are the most commonly searched types of Complaints jobs in Indiana? The most popular types of Complaints jobs in Indiana are:
What are popular job titles related to Remote Complaints jobs in Indiana? For Remote Complaints jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Complaints jobs in Indiana look for? The top searched job categories for Remote Complaints jobs in Indiana are:
What cities in Indiana are hiring for Remote Complaints jobs? Cities in Indiana with the most Remote Complaints job openings:
Remote Complaints jobs near you

Inside Sales Representative (Remote)

G&H Orthodontics

Franklin, IN • On-site, Remote

$49K - $53K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

An Orthodontic Manufacturer and Distributor is looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment and is exceptional in closing sales. The successful candidate will play a critical role in achieving our revenue growth objectives by driving and managing existing customer accounts. This position can be remote.
Summary:
This position is responsible for selling to existing customers on an outbound call basis. Primary focus is on growing highly profitable customer segments, developing high growth and high potential accounts via outbound calls. Sales achievement, accuracy, customer service and teamwork are the primary measurements for this role.
Responsibilities include but not limited to:
  • Manages assigned accounts and plans sales calls, utilizing reporting resources and company databases.
  • Meets call volume requirements as determined by company
  • Builds and utilizes customer relationships to proactively sell and generate revenue via calls, emails and mailers.
  • Recommends products not currently being purchased on accounts
  • Develops in-depth product knowledge by studying/researching product descriptions
  • Provides technical support on product features and applications
  • Reports customer complaints in accordance to complaint handling process
  • Attends meetings as assigned to represent the company.
  • Assists with order taking and fulfillment, as needed
  • Completes other tasks as assigned.
Requirements:
  • A Bachelor’s degree required, a BS in Business or Marketing is preferred
  • Must be independent and disciplined enough to work remotely
  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Superior presentation and interpersonal skills
  • Must be passionate about customer satisfaction
  • Ability to “warm call” prospective customers from mailing list
  • Excellent verbal and written communication skills
  • Strong working knowledge of computers, specifically Microsoft office
  • Ability and willingness to learn product lines and offerings to become the technical support
Benefits:
Some of the benefits provided to Regular Full Time employees are:
  • Medical, Dental, Vision, and Life insurance.
  • 401k with an employer contribution.
  • Paid vacation and holidays.
  • And much more.
To Apply:
If you’re interested in joining our Sales Team please apply online!

Apply