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Remote Complaints Jobs in Indiana (NOW HIRING)

This is a remote position and will require travel to customer sites. Responsibilities: * Provide ... Investigate customer complaints and implement corrective and preventive actions. * Provide training ...

Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...

We do not offer relocation or remote work for this position. ** Other Skills * Language skills ... Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make ...

This is a remote position and will require travel to customer sites. Responsibilities: * Provide ... Investigate customer complaints and implement corrective and preventive actions. * Provide training ...

Life Insurance Agent

Indianapolis, IN ยท Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

Showing results 21-32

Remote Complaints information

See Indiana salary details

$19.5K

$56.1K

$89.9K

How much do remote complaints jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote complaints in Indiana is $56,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the key skills and qualifications needed to thrive as a Remote Complaints Specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are Remote Complaints jobs?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.
What are the most commonly searched types of Complaints jobs in Indiana? The most popular types of Complaints jobs in Indiana are:
What cities in Indiana are hiring for Remote Complaints jobs? Cities in Indiana with the most Remote Complaints job openings:

Regional Manager HFA and Preferred Banking

Huntington

Indianapolis, IN โ€ข On-site, Remote

Other

Posted 28 days ago


Job description

Description Summary: The Regional Manager - HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction.

Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all regulatory requirements and internal policies, maintaining a strong risk management culture.

Partner with internal stakeholders (Branch, Mortgage, Business Banking, Private Bank, etc.) to deepen client relationships and expand business opportunities. Actively recruit, onboard, and retain top talent in the financial services industry. Lead regional mass affluent banker and financial advisor expansion in alignment with retail branch, regional banking and wealth management growth

Provide legendary customer service and ensure all client interactions are suitable and in the client's best interest. Manage operational effectiveness of advisors and support staff, including Sales Support Managers and Client Relationship Specialists. Communicate strategic direction and program updates to executive leadership and cross-functional teams.

Supervise 20-30 FINRA registered representatives and associated support staff. Coordinate sales efforts with branch, OCR partners, and private bank regional leadership. Address and resolve customer complaints and escalate when necessary.

Maintain current knowledge of financial instruments, industry trends, and risk-related changes. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of experience in the securities or banking industry.

3+ years of experience managing a team. Active Life and Health Insurance Licenses. FINRA Licenses: Series 7, 63/65 or 66, 24 Preferred Qualifications: Previous experience managing a team of Financial Advisors and/or Licensed Bankers Strong leadership, communication, and strategic planning skills.

Proven ability to drive sales performance and ensure compliance. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home.

Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Apply.