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Remote Work From Home Call Listening Jobs in Indiana

State Farm

Telemarketer-Remote Work From Home

Greenfield, IN · On-site +1

$80K - $100K/yr

From day one you will begin paid training in a remote work environment. * All equipment will be given to you. * Must be living in the US * Work at home (W@H) requirements which include a professional ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

The Jernigan Agency

WORK FROM HOME

Fort Wayne, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Indianapolis, IN · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

The Semler Agency

Work From Home Sales

Fort Wayne, IN · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

HMG Careers

Work From Home Sales Specialist

Delphi, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Ashley, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Wanatah, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Fowler, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Wheeler, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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Remote Work From Home Call Listening information

What is remote work from home call listening?

Remote Work From Home Call Listening is a job where individuals review and evaluate recorded customer service calls from their home. The goal is to assess the quality of service provided, ensure company standards are met, and provide feedback for improvement. This role typically requires good listening skills, attention to detail, and the ability to follow evaluation guidelines. It is often part-time or contract work and may not require previous experience, though familiarity with customer service environments can be helpful.

What are the key skills and qualifications needed to thrive as a remote work from home call listener?

To thrive as a Remote Work From Home Call Listener, you need excellent active listening skills, attention to detail, and often a high school diploma or equivalent. Familiarity with call monitoring software, CRM systems, and basic computer proficiency is typically required. Strong written communication, discretion, and reliability are standout soft skills in this role. These abilities ensure accurate call analysis, data confidentiality, and consistent quality assurance for businesses relying on remote call review.

What are the main challenges faced when working in a remote work from home call listening role, and how can they be managed?

One of the main challenges in a Remote Work From Home Call Listening role is maintaining focus and attention to detail while reviewing multiple calls daily, often in a solitary environment. Distractions at home, managing time effectively, and preventing listener fatigue can also be significant hurdles. To manage these challenges, it's helpful to set up a dedicated, quiet workspace, use productivity tools to structure your tasks, and take regular breaks to stay alert. Staying connected with your team through virtual meetings can also provide support and ensure consistent standards in call evaluations.

What is the difference between Remote Work From Home Call Listening vs Remote Work From Home Customer Service Representative?

AspectRemote Work From Home Call ListeningRemote Work From Home Customer Service Representative
Primary RoleListening to calls for quality assurance, compliance, or trainingHandling customer inquiries, providing support, and resolving issues
Required SkillsActive listening, attention to detail, communication skillsCommunication, problem-solving, patience
Work EnvironmentHome-based, listening to recorded or live callsHome-based, interacting with customers via phone or chat
Common CertificationsNone typically required, but industry-specific training may helpCustomer service or call center certifications often preferred

Remote Work From Home Call Listening involves monitoring and evaluating calls for quality, while Remote Work From Home Customer Service Representatives directly assist customers. Both roles are home-based and require strong communication skills, but their primary functions differ significantly.

What are popular job titles related to Remote Work From Home Call Listening jobs in Indiana?

For Remote Work From Home Call Listening jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Call Listening jobs in Indiana look for?

The top searched job categories for Remote Work From Home Call Listening jobs in Indiana are:

What cities in Indiana are hiring for Remote Work From Home Call Listening jobs?

Cities in Indiana with the most Remote Work From Home Call Listening job openings:

Remote Work From Home Call Listening jobs near you

INDIANA only - Work at Home Call Center Representative

InfoCision

North Vernon, IN • Remote

$9/hr

Full-time, Other

Re-posted 9 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

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