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Community Support Associate Jobs (NOW HIRING)

CRi

Community Support Specialist Associate

Baltimore, MD · On-site

$19.50 - $20.50/hr

Description Join CRi as a Community Support Specialist Associate Empower lives. Strengthen communities. One person at a time. Locations: Baltimore County, Anne Arundel County, Montgomery County, MD ...

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How much do community support associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for community support associate in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What do community support associates do?

Community support associates assist community members by providing information, resolving issues, and fostering engagement through communication channels such as chat, email, or phone. They often use customer service skills, knowledge of the organization or platform, and may utilize support tools or ticketing systems to ensure a positive experience.

What does a Community Support Associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What jobs pay 4000 a week without a degree?

Community Support Associate roles typically do not pay $4,000 a week without specialized skills or extensive experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong skills, certifications, or a proven track record. Most roles offering such income levels demand significant experience or specific industry knowledge.

What do support associates do?

Support associates in a community support role assist customers or members by answering questions, resolving issues, and providing information through various communication channels such as phone, email, or chat. They often use customer service tools and require good communication skills to ensure positive interactions and problem resolution.

How does a Community Support Associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a Community Support Associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

Why is Gen Z struggling to get jobs?

Community Support Associates and other entry-level roles often require relevant skills, experience, or certifications, which can be challenging for Gen Z job seekers without prior work history. Additionally, competition for these positions is high, and employers may prioritize candidates with more experience or specific qualifications, making it harder for younger applicants to secure jobs.
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Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,296 per year, or $17.4 per hour.
Comprehensive Community Support Associate

Comprehensive Community Support Associate

BrightSpring Health Services

Richmond, KY • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

218th of 236 rated social care providers

Job description

Comprehensive Community Support Associate
Job Locations US-KY-RICHMOND
ID 2026-191342 Line of Business StepStone Family & Youth Services Position Type Part-Time Pay Min USD $16.77/Hr. Pay Max USD $18.00/Hr.
Our Company

StepStone Family & Youth Services

Overview

StepStone Family Therapy Services provides trauma informed, evidence based therapeutic services to children and adults across the state of Kentucky.
The Community Support Associate (CSA) plays a vital role in supporting individuals with mental health or co-occurring diagnoses in building the skills needed to live as independently and successfully as possible within their communities. This position is ideal for someone who is dependable, solution focused, and brings a positive, team oriented approach to their work.


Working closely with licensed therapists and other care providers, the CSA delivers trauma informed support while helping individuals develop coping, interpersonal, and daily living skills in real world settings. This role focuses on empowering individuals, promoting stability, and supporting long term success through a strengths based, collaborative approach.


What We Offer

    Competitive pay
  • Medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Company paid basic life and AD&D Insurance
  • Health insurance
  • Dental & Vision
  • Health Savings Account
  • 401(k) Retirement Plan
  • Leadership opportunity with program impact
  • Supportive multidisciplinary team environment
  • Opportunities for professional development and clinical supervision
Responsibilities
  • Provide trauma informed, person centered support to designated clients in alignment with their treatment plans.
  • Assist clients in working toward individualized treatment goals that promote independent living and community integration.
  • Teach and model daily living skills, coping strategies, emotional regulation, and interpersonal skills.
  • Encourage participation in self-help, independent living, and recovery-oriented activities.
  • Support the development of positive and respectful relationships among individuals served and their housemates.
  • Ensure client safety and help maintain a secure, supportive, and therapeutic environment.
  • Assist with scheduling client appointments and coordinating services as part of wrap around care.
  • Work in close collaboration with clients' licensed therapists, supervisors, and other members of the treatment team.
  • Participate in biweekly supervision with designated direct supervisor.
  • Communicate clearly and professionally with clients, team members, and external stakeholders.
  • Report any concerns, incidents, or client related issues promptly to the State Treatment Director or appropriate leadership.
  • Complete all documentation accurately and within required regulatory and agency guidelines.
  • Submit and monitor prior authorizations to ensure approval and continuation of service units.
  • Follow all agency policies, procedures, and ethical standards at all times.
  • Perform other duties as assigned.
Qualifications
  • High School Diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity
  • 1 year experience working with individuals with a Mental Health Disorder or Co-Occurring Disorder
  • Community Support Associate Certification (or obtain within 6 months from date of hire)
  • Maintain ongoing continuing education requirements
  • Ability to communicate at all levels of the client organization
  • Attention to detail
  • Time management skills
  • Ability to work with remote teams with units in multiple locations
  • Substantial business acumen in fast moving environment
  • Ability to develop clear, actionable steps in support of an overall business strategy
  • Travel 25-75%
About our Line of Business
StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $16.77 - $18.00 / Hour

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