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Community Support Associate Jobs in Ohio (NOW HIRING)

COMMUNITY SUPPORT SERVICES INC

Payee Associate

Akron, OH · On-site

$17 - $20/hr

We are seeking to hire a Payee Associate. Under the general supervision of the Controller, this ... For over 35 years, Community Support Services has been making a difference in the lives of ...

Belcan

Customer Support Associate IV

Milford, OH · On-site

$22 - $24/hr

Customer Support Associate IV Pay Rate: $22.00 - $24.00/hr Location: Milford, OH ZIP Code: 45150 ... communities succeed. Belcan is a leading provider of qualified personnel to many of the world ...

Belcan

Customer Support Associate IV

Milford, OH · On-site

$22 - $24/hr

Customer Support Associate IV Pay Rate: $22.00 - $24.00/hr Location: Milford, OH ZIP Code: 45150 ... communities succeed. Belcan is a leading provider of qualified personnel to many of the world ...

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All JobsCommunity Support Associate JobsCommunity Support Associate Jobs in Ohio

Community Support Associate information

See Ohio salary details

$12

$16

$20

How much do community support associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for community support associate in Ohio is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.84 per hour, depending on experience, location, and employer.

What do community support associates do?

Community support associates assist community members by providing information, resolving issues, and fostering engagement through communication channels such as chat, email, or phone. They often use customer service skills, knowledge of the organization or platform, and may utilize support tools or ticketing systems to ensure a positive experience.

What does a Community Support Associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What jobs pay 4000 a week without a degree?

Community Support Associate roles typically do not pay $4,000 a week without specialized skills or extensive experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong skills, certifications, or a proven track record. Most roles offering such income levels demand significant experience or specific industry knowledge.

What do support associates do?

Support associates in a community support role assist customers or members by answering questions, resolving issues, and providing information through various communication channels such as phone, email, or chat. They often use customer service tools and require good communication skills to ensure positive interactions and problem resolution.

How does a Community Support Associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a Community Support Associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

Why is Gen Z struggling to get jobs?

Community Support Associates and other entry-level roles often require relevant skills, experience, or certifications, which can be challenging for Gen Z job seekers without prior work history. Additionally, competition for these positions is high, and employers may prioritize candidates with more experience or specific qualifications, making it harder for younger applicants to secure jobs.
What are popular job titles related to Community Support Associate jobs in Ohio? For Community Support Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Community Support Associate jobs in Ohio look for? The top searched job categories for Community Support Associate jobs in Ohio are:
What cities in Ohio are hiring for Community Support Associate jobs? Cities in Ohio with the most Community Support Associate job openings:
Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,506 per year, or $16.6 per hour.

Overnight Remote Support Associate

Ability Matters

Dublin, OH • Remote

$18 - $20/hr

Full-time

Re-posted 3 days ago

Job description

Overnight Remote Support Associate

Pay: $18-$20/hour

Location: Columbus, OH


Foster Independence Through Innovation

At Ability Matters, we support individuals with autism and other neurological disabilities in building independence, confidence, and meaningful lives in their communities. We're growing and introducing our Overnight Remote Support team who provide around-the-clock monitoring.

This is not a passive overnight position.

As an Overnight Remote Support Associate, you'll use technology, communication, and critical thinking to identify safety concerns, respond to emergencies, and ensure individuals receive the support they need when it matters most.

Your focus and judgment directly protect the people we serve.

What You'll Do

  • Monitor Safety & Respond to Alerts: Observe live video and audio feeds, identify safety concerns, and respond quickly to incidents and emergencies.

  • Provide Real-Time Support: Handle calls, chats, and communication with individuals while providing reassurance and responsive support.

  • Follow Escalation Protocols: Coordinate with staff, emergency contacts, and first responders to ensure the appropriate response to each situation.

  • Document & Communicate Clearly: Maintain accurate, time-stamped records and provide seamless shift handoffs.

  • Support System Reliability: Perform equipment checks and escalate technical concerns to maintain uninterrupted monitoring.

  • Participate in Quality & Training Initiatives: Engage in drills, debriefs, and ongoing quality improvement efforts to maintain high standards of care.

Qualifications

  • Currently enrolled in college or possess an associate's degree or higher (or equivalent experience)

  • Strong computer and technology skills

  • Excellent communication and interpersonal abilities

  • Reliable transportation and scheduling flexibility


Who Thrives Here

  • Individuals who stay calm under pressure

  • Strong multitaskers with excellent attention to detail

  • Critical thinkers who can make sound decisions independently

  • People who are dependable, organized, and highly focused

  • Professionals who are compassionate and responsive

Why Ability Matters Is Different

Ability Matters is a mission-driven, innovative, high-end organization leading the field in/opportunities for growth. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.

Our impact speaks for itself:

  • Supporting 100+ families through education, housing, day services, and intervention

  • A team of 330+ highly trained professionals

  • 191% organizational growth in the past 5 years

  • Better Business Bureau Torch Award for Ethics

  • Diversity in Business Award winner

  • Smart 50 Award for innovation and leadership

Our Core Values

At Ability Matters, our work is guided by four core values:

Solutions Oriented: We approach every challenge with clarity, accountability, and a solutions-first mindset. As an RSA, you will assess situations, respond to alerts, and help individuals overcome barriers while maintaining a calm and professional approach.

Commitment to Inclusion: We champion inclusion by supporting individuals of all abilities and honoring diversity. We strive to create an environment where every individual feels valued, respected, and empowered.

Cause Over the Job: We lead with purpose, teamwork, and a shared commitment to our mission. Our work is more than a job, it is an opportunity to positively impact lives and promote independence every day.

We Value Individual Dignity: We approach every interaction with humility, gratitude, and respect. We believe every person deserves to be treated with dignity and supported in achieving their goals.

Ready to Make a Difference?

If you're looking for a purpose-driven career, we'd love to meet you.

Apply today https://abilitymattersohio.easyapply.co

Employment Type: FULL_TIME

Apply