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Entry Level Chat Support Jobs in Ohio (NOW HIRING)

InfoCision

Entry Level Supervisor-Remote

Akron, OH · Remote

$30K/yr

... support and coach our call center agents. This is a great opportunity for someone with customer ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

InfoCision

Entry Level Supervisor-Remote

Akron, OH · Remote

$30K/yr

... support and coach our call center agents. This is a great opportunity for someone with customer ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...

Goosehead

Insurance Support Associate

Westlake, OH

$20 - $25/hr

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...

Chalfant

Sales Support Specialist

Avon, OH · On-site

$50K - $60K/yr

Sales Support Specialist ENTRY-LEVEL ROLE | HIGH GROWTH POTENTIAL | EXPERIENCE NOT REQUIRED This ... chat. This role ensures a positive customer experience by resolving inquiries promptly and ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Responds to incoming IT support requests through the ticketing system, chat, and in-person ... Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ...

World Elite Inc

Front Desk Associate

Tallmadge, OH · On-site

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... times available * Entry-level, $11-$18/hr (based on experience) * Position available in all ...

World Elite Inc

Front Desk Associate

Tallmadge, OH · On-site

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... times available * Entry-level, $11-$18/hr (based on experience) * Position available in all ...

World Elite Inc

Front Desk Associate

Tallmadge, OH

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... times available * Entry-level, $11-$18/hr (based on experience) * Position available in all ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... times available * Entry-level, $11-$18/hr (based on experience) * Position available in all ...

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Showing results 1-20

All JobsEntry Level Chat Support JobsEntry Level Chat Support Jobs in Ohio

Entry Level Chat Support information

See Ohio salary details

$9

$18

$27

How much do entry level chat support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entry level chat support in Ohio is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What are entry level chat support jobs?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.
What are the most commonly searched types of Chat Support jobs in Ohio? The most popular types of Chat Support jobs in Ohio are:
What are popular job titles related to Entry Level Chat Support jobs in Ohio? For Entry Level Chat Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Ohio look for? The top searched job categories for Entry Level Chat Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Chat Support jobs? Cities in Ohio with the most Entry Level Chat Support job openings:
Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Ohio as of June 2026, with employment types broken down into 3% Locum Tenens, 66% Full Time, 22% Part Time, 3% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,692 per year, or $18.6 per hour.
Entry Level Supervisor-Remote

Entry Level Supervisor-Remote

InfoCision

Akron, OH • Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Entry-Level Supervisor (Remote)

$30,000/year (flexible based on experience)
Full-Time | Afternoon/Evening Shifts + 1 Weekend Day
Multiple Openings - Apply Today

Start Your Leadership Career-From Home

Ready to take the next step beyond a typical call center role?

We're hiring Remote Entry-Level Supervisors to support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership.

No formal management experience? That's okay-we'll help you build it.

What You'll Do

  • Coach and motivate a team of remote call center agents
  • Monitor calls and provide real-time feedback
  • Help your team meet performance goals and KPIs
  • Communicate with agents via chat, phone, and video (Microsoft Teams)
  • Address performance concerns and document coaching conversations
  • Troubleshoot basic tech issues (internet, systems, etc.)

What We're Looking For

  • Customer service, sales, or call center experience
  • Strong communication and people skills
  • Interest in leadership, coaching, or team development
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic computer skills (Microsoft Office/Teams)

Preferred (not required):

  • Previous leadership, mentoring, or coaching experience

Why Join Us

  • Build leadership experience
  • Gain coaching and performance management skills
  • Opportunity for advancement

Pay & Benefits

  • Starting at $30,000/year (flexible based on experience)
  • Medical, Dental, Vision insurance
  • Retirement plan (401k)
  • Paid holidays, vacation, and sick time

Apply