Description Synchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in
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Description Synchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Description Job Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to customers by handling inquiries, resolving
Quick apply
Description Job Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to customers by handling inquiries, resolving
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate (Westlake)
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
Insurance Support Associate (Westlake)
Westlake, OH · On-site
$20 - $25/hr
About the Role Join a fast-growing, multi-carrier insurance service team supporting clients across 46 states and 10+ lines of business. As an Insurance Support Associate, you'll play a key role in
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Sales Associate / Customer Service Representative- Entry Level
Cincinnati, OH · On-site
$55K - $65K/yr
Start Your Career in Customer Service & Sales Looking for a role where you can work with people, learn useful skills, and grow fast -- without sitting at a desk all day? We're a business development
Quick apply
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Sales Associate / Customer Service Representative- Entry Level
Cincinnati, OH · On-site
$55K - $65K/yr
Start Your Career in Customer Service & Sales Looking for a role where you can work with people, learn useful skills, and grow fast -- without sitting at a desk all day? We're a business development
Be Seen First
Sales Associate / Customer Service Representative- Entry Level
Cincinnati, OH · On-site
$55K - $65K/yr
Start Your Career in Customer Service & Sales Looking for a role where you can work with people, learn useful skills, and grow fast -- without sitting at a desk all day? We're a business development
Quick apply
Be Seen First
Sales Associate / Customer Service Representative- Entry Level
Cincinnati, OH · On-site
$55K - $65K/yr
Start Your Career in Customer Service & Sales Looking for a role where you can work with people, learn useful skills, and grow fast -- without sitting at a desk all day? We're a business development
Entry Level Chat Support information
See Ohio salary details
$9.60 - $11.20
2% of jobs
$11.20 - $12.80
3% of jobs
$12.80 - $14.40
10% of jobs
$15.48 is the 25th percentile. Wages below this are outliers.
$14.40 - $16
15% of jobs
The median wage is $17.44 / hr.
$16 - $17.60
22% of jobs
$17.60 - $19.20
18% of jobs
$19.75 is the 75th percentile. Wages above this are outliers.
$19.20 - $20.80
14% of jobs
$20.80 - $22.40
7% of jobs
$22.40 - $24
5% of jobs
$24 - $25.60
2% of jobs
$25.60 - $27.20
1% of jobs
$9
$18
$27
How much do entry level chat support jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for entry level chat support in Ohio is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.
What is an entry level chat support job?
Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.
What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?
Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.
What is the difference between Entry Level Chat Support vs Customer Service Representative?
| Aspect | Entry Level Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
| Work Environment | Online, remote or call center | In-person, call center, or remote |
| Industry Usage | Tech, e-commerce, service sectors | Retail, telecom, banking |
| Common Search Intent | Online support, chat jobs, remote customer service | Customer support, call center jobs |
Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.
What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?
To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.
What are the most commonly searched types of Chat Support jobs in Ohio? The most popular types of Chat Support jobs in Ohio are:
What are popular job titles related to Entry Level Chat Support jobs in Ohio? For Entry Level Chat Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Ohio look for? The top searched job categories for Entry Level Chat Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Chat Support jobs? Cities in Ohio with the most Entry Level Chat Support job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Job description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Synchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching, executive communication training, and corporate communication solutions.
Job Summary: The Entry Level Customer Service Rep will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service.
Salary range:
$18.00 - $28.00 per hour
Job Summary: The Entry Level Customer Service Rep will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service.
Salary range:
$18.00 - $28.00 per hour
Key Responsibilities
- Answer and direct customer inquiries via phone, email, and chat.
- Assist in processing orders and returns.
- Maintain accurate records of customer interactions.
- Provide support to senior customer service representatives.
- Help resolve customer issues and escalate when necessary.
Skills, Knowledge and Expertise
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
- Customer-focused attitude.
Benefits
- Health, dental, and vision insurance.
- Paid time off (vacation, sick leave, and holidays).
- 401(k) retirement plan with company match.
- Professional development opportunities.