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Evening Chat Support Jobs in Ohio (NOW HIRING)

Front Desk Associate (Evening) Join the Sweet Peas Family as a Front Desk Rockstar! Are you ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...

Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in-personProvide support with sign-ups and schedulingKeep our space tidy and organizedHelp with inventory ...

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and scheduling * Keep our space tidy and organized * Help with inventory and computer tasks * Be a team ...

DSP

Findlay, OH · On-site

$14 - $16/hr

Phone * Chat Direct Support Professionals Hours per week: * 15-20 * 20-40 Direct Support ... Evening shift * Monday to Friday * Night shift * On call * Overnight shift * Weekend availability ...

DSP

Ashland, OH

$16 - $17/hr

Phone * Chat Direct Support Professionals Hours per week: * 15-20 * 20-40 Direct Support ... Evening shift * Monday to Friday * Night shift * On call * Overnight shift * Weekend availability ...

... email, chat, or in-personProvide support with sign-ups and schedulingKeep our space tidy and ... Part-time position; morning/evening times availableEntry-level, $11-$18/hr (based on experience ...

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... We're ready to train the right person! * Part-time position; morning/evening times available ...

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ... We're ready to train the right person! * Part-time position; morning/evening times available ...

Kidney Care Specialist

Centerville, OH · On-site

$35K - $40K/yr

The Kidney Care Engagement Specialist supports Fresenius Medical Care's mission, vision, and values ... chat function, responding to inquiries with clear, accurate information and guidance. • Conduct ...

Be Seen First

We serve riders throughout Northeast Ohio with exceptional sales, service, and parts support. We're ... Greet and assist riders in-store, on the phone, and through online channels (chat/email). * Provide ...

... and chat messaging * Collaborate with a multidisciplinary team (GI physicians, dietitians ... This is not a traditional 9-5 role -- scheduling includes a mix of early morning, evening, and ...

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Evening Chat Support information

See Ohio salary details

$13

$24

$42

How much do evening chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for evening chat support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is an evening chat support?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an evening chat support?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.

What are some common challenges faced by evening chat support and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are the most commonly searched types of Chat Support jobs in Ohio?

The most popular types of Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Evening Chat Support jobs?

Cities in Ohio with the most Evening Chat Support job openings:

Infographic showing various Evening Chat Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,508 per year, or $24.8 per hour.

Front Desk Associate (Evening)

World Elite Inc

Powell, OH • On-site

$11 - $18/hr

Other

Posted 18 days ago


Job description

Front Desk Associate (Evening)

Join the Sweet Peas Family as a Front Desk Rockstar!

Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!

About the Role

We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.

What You'll Do

From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. We also would cross train as a class instructor as an as needed fill in basis.

  • Greet and assist families with a smile
  • Answer customer inquiries via phone, email, chat, or in-person
  • Provide support with sign-ups and scheduling
  • Keep our space tidy and organized
  • Help with inventory and computer tasks
  • Be a team player and bring that positive energy every day

What We're Looking For

We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!

  • Part-time position; Tuesday/Thursday evenings
  • Entry-level, $11-$18/hr (based on experience)
  • Position available in all locations; Powell, OH

If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!