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Community Support Associate Jobs in Copley, OH (NOW HIRING)

Payee Associate

Akron, OH · On-site

$17 - $20/hr

We are seeking to hire a Payee Associate. Under the general supervision of the Controller, this ... For over 35 years, Community Support Services has been making a difference in the lives of ...

Payee Associate

Akron, OH · On-site

$17 - $20/hr

We are seeking to hire a Payee Associate. Under the general supervision of the Controller, this ... For over 35 years, Community Support Services has been making a difference in the lives of ...

Community Associate Address: 2000 Auburn Drive One Chagrin Highlands Suite 200 44122 Beachwood ... support needs for your customers...so that your customers can focus on running their business. A ...

Community Associate Address: 1468 West 9th Street Suite #100 44113 Cleveland Ohio The world of work ... support needs for your customers...so that your customers can focus on running their business. A ...

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Community Support Associate information

See Copley, OH salary details

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How much do community support associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for community support associate in Copley, OH is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.84 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What cities near Copley, OH are hiring for Community Support Associate jobs?

Cities near Copley, OH with the most Community Support Associate job openings:

Infographic showing various Community Support Associate job openings in Copley, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,532 per year, or $16.6 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Eligibility for Public Student Loan Forgiveness
We are a FQHC, eligible for HRSA Loan Repayment
The Opportunity: We are seeking to hire a full-time/40 hour Associate Medical Director to join our Psychiatric Services Team. This individual provides psychiatric assessment and services to severely mentally ill adults at Community Support Services, Inc. The Associate Medical Director functions as liaison between CSS, the medical community and the State facilities: assists other clinical staff in developing individualized service plans for individuals served by the agency. This employee will provide consultation for development and growth of the Integrative Care Clinic at Community Support Services.
What You'll Do:
  • Administer somatic therapies, including prescriptions and periodic review of medications, including drug interactions and medication side effects
  • Monitor the physical health of agency clients using appropriate labs and evaluation of movement disorders.
  • Perform assessments of mentally ill adults through reviewing clinical records and attaining collateral information.
  • Provide psychiatric evaluations, medication evaluations, and program consultations.
  • Supervise resident physicians and medical students and coordinates their rotation with CSS.
  • Lead interdisciplinary treatment team(s) - CSS operates 4 ACT (Assertive Community Treatment) teams and 5 Regional treatment teams, among others.
  • Provide clinical training for CSS staff.
  • Provide clinical consultation to professional and paraprofessional staff.
  • Assist in reviewing the effectiveness of adult programs.
  • Provide liaison with medical community, CSS and State facilities.
  • Provide guidance and support the development of the Integrative Primary Care Clinic within CSS.
  • Maintain safety and security of clients, while ensuring the use of least restrictive methods.
  • Determine the need for, and request referrals to obtain services of other medical specialists.
  • Provide coordination of treatment for the physical health of clients for services being provided by CSS or in the community.
  • Examine and certify patients requiring involuntary psychiatric evaluation pursuant to the provisions of the Mental Health Code.

What We're Looking For:
  • Possession of an M.D. or D.O. degree and successful completion of an approved Board of Psychiatry Residency Program.
  • A minimum of four years of post-academic experience providing adult psychiatric services preferred.
  • Must be licensed to practice medicine in Ohio and must be Board eligible in psychiatry.
  • Excellent organizational, attention to detail and communication skills.
  • Ability to work in a team environment.
  • Commitment to confidentiality, following rules of HIPAA.
  • Proficiency in Microsoft Outlook.
  • Skill in managing time and meeting deadlines.
  • Crisis stabilization techniques.
  • Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We Offer:
  • Working within in a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 25 days of PTO annually (30 days after 3 years)
    • Up to 50% of annual PTO accrual may be cashed out once annually
    • Up to 85% of annual PTO accrual maybe rolled into following year
  • Reimbursement for annual claims made professional liability insurance
  • $2500 and five days annually of paid time for continuing medical education
  • Reimbursement for renewal fee for Ohio medical license and DEA certification
  • Innovative options for charting/documentation to include AI, VR technology, virtual scribes, etc.
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Company's website: www.cssbh.org
Company's Facebook page: https://www.facebook.com/103601489691547/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.