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Community Support Associate Jobs in Cincinnati, OH

Belcan

Customer Support Associate IV

Milford, OH · On-site

$22 - $24/hr

Customer Support Associate IV Job Number: 366419 Category: Help Desk / Support Description: Job ... communities succeed. Belcan is a leading provider of qualified personnel to many of the world ...

Stand Out For Good

6am Core Support Associate

Cincinnati, OH · On-site

$16.25 - $21/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Role ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Stand Out For Good

6am Core Support Associate

Cincinnati, OH · On-site

$16.25 - $21/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Role ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Jackson Hewitt COO

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... communities for the better, too. We offer a full suite of tax preparation services and guidance.

Altar'd State

6am Seasonal Support Associate

Cincinnati, OH · On-site

$14.50 - $16.50/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Reporting ... Consistently achieves individual sales associate goals, which support store goals. Competitive base ...

Belcan

Customer Support Associate IV

Milford, OH

$22 - $24/hr

Customer Support Associate IV Pay Rate: $22.00 - $24.00/hr Location: Milford, OH ZIP Code: 45150 ... communities succeed. Belcan is a leading provider of qualified personnel to many of the world ...

Tory Burch LLC

PT Sales Support Associate-3

Monroe, OH · On-site

$16.50 - $21.50/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... to support you each step of the way * We believe in the importance of giving back and you'll have ...

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All JobsCommunity Support Associate JobsCommunity Support Associate Jobs in Cincinnati, OH

Community Support Associate information

See Cincinnati, OH salary details

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How much do community support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for community support associate in Cincinnati, OH is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.98 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.
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What cities near Cincinnati, OH are hiring for Community Support Associate jobs? Cities near Cincinnati, OH with the most Community Support Associate job openings:
Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,825 per year, or $16.7 per hour.

Birthday Support Associate

Cincinnati Zoo and Botanical Garden

Cincinnati, OH • On-site

$14.50/hr

Full-time

Re-posted 25 days ago

Cincinnati Zoo & Botanical Garden rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 37 rated wildlife parks and zoos

Job description

Job Title: Birthday Support Associate
Pay Rate: $14.50/hr
The Cincinnati Zoo & Botanical Garden is known for many things - our conservation efforts, our green initiatives, our friendly staff... but did you know that we have a strong set of core values that make us the best team around? We're more than coworkers... we're family. By building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust & Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, community & future. We look forward to having you join the team! Individuals should be friendly, articulate and possess a desire to create a welcoming environment for our clients. Strong customer service skills, organization skills, the ability to troubleshoot and resolve problems are essential. Candidates must be reliable and timely in attendance and have a flexible schedule. The ability to work in a fast- paced environment and independent without constant supervision is required.
Individuals should be friendly, articulate and possess a desire to create a welcoming environment for our clients. Strong customer service skills, organization skills, the ability to troubleshoot and resolve problems are essential. Candidates must be reliable and timely in attendance and have a flexible schedule. The ability to work in a fast- paced environment and independent without constant supervision is required.
Pay Rate: $14.50/hr
Specific Duties & Responsibilities include, but are not limited to:
  • Providing the best possible experience for all visitors via the phone and in person.
  • Day of event point of contact between client and/or internal departments for birthday parties.
  • Meet clients, review plan for the day, and advise necessary departments of any changes.
  • Ensure details from the Banquet Event Order are fulfilled, including food delivery and room setup/teardown.
  • Ensure animal encounters are confirmed with the Wild Encounters team for the day.
  • Set signage in zoo guiding guests to their party.
  • Be available to assist throughout the birthday party with any needs.
  • Becoming familiar with all levels of birthday packages to provide the most tailored and beneficial information to our visitors and maximize their zoo visit(s).
  • Create signage for birthdays taking place for the upcoming week.
  • Sunday and/or Saturday daytime availability is required.

Key Details for this position:
  • Employment is considered seasonal/non-benefited; Variable hours can be between 6 - 14 hours per week, not to exceed 30 hours per week.
  • Candidates with daytime weekend availability are required. Hours an employee receives depend on availability and can vary with the season.
  • To be considered, candidate must be at least 18 years of age or older.
  • Previous Call Center and/or Customer Service experience highly preferred.
  • Proficiency in use of Microsoft Suite preferred.
  • Display excellent customer service skills that support the Zoo's INSPIRED visitor experience philosophy.
  • Employment is contingent upon passing a post-offer, pre-employment drug screen and background check.
  • Other administrative and/or creative duties as assigned.
  • Must be able to lift 30lbs.

Hours and Party Times:
  • Typically, there are two parties per day on Saturdays and Sundays. Timing may vary depending on the day, but shifts will usually be about 6 hours long with a 30-minute break in the middle.
  • The number of parties per day may vary depending on booking.
  • Shifts can be split if needed.
  • Weekend availability required.

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