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Community Support Associate Jobs in Cincinnati, OH

INcompass Healthcare

Peer Support Specialist

Lawrenceburg, IN · On-site

$16 - $20.50/hr

Models cooperative relationships with other community providers involved. * Consults with on-call ... Bachelor or Associate degree in Social Work, Psychology, or other mental health related field ...

Squaremouth

Client Specialist

Cincinnati, OH · On-site

Strong community support and involvement through HUB Gives Essential Duties and Responsibilities: Property & Casualty * Communicate with HUB associates, clients and carriers via phone and email to ...

HUB International

Client Specialist

Saint Bernard, OH · On-site

Strong community support and involvement through HUB Gives ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty * Communicate with HUB associates, clients and carriers via phone and email to ...

HUB

Client Specialist

Cincinnati, OH · On-site

Strong community support and involvement through HUB Gives ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty * Communicate with HUB associates, clients and carriers via phone and email to ...

HUB

Client Specialist

Cincinnati, OH · On-site

Strong community support and involvement through HUB Gives ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty * Communicate with HUB associates, clients and carriers via phone and email to ...

HUB International

Client Specialist

Cincinnati, OH · On-site

Strong community support and involvement through HUB Gives ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty * Communicate with HUB associates, clients and carriers via phone and email to ...

PacSun

Sales Associate

West Chester, OH · On-site

$13.25 - $18/hr

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most ... Our program PacCares supports and partners with organizations that align with our internal and ...

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Community Support Associate information

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How much do community support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for community support associate in Cincinnati, OH is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $17.98 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What are popular job titles related to Community Support Associate jobs in Cincinnati, OH?

For Community Support Associate jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Community Support Associate jobs in Cincinnati, OH look for?

The top searched job categories for Community Support Associate jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Community Support Associate jobs?

Cities near Cincinnati, OH with the most Community Support Associate job openings:

Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,825 per year, or $16.7 per hour.

Community Health Worker II, Internal Medicine,Full Time, First Shift

UC Health

Cincinnati, OH • On-site

$18.25 - $24/hr

Full-time

Posted 29 days ago

UC Health (Cincinnati) rating

6.9

Company rating: 6.9 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

456th of 898 rated healthcare providers

Job description


The community Health Worker will act as the liaison between University of Cincinnati Medical Center patients and "medical homes "or community based healthcare providers. The primary goal of the Community Healthcare Worker will be to: Identify patients who are in need of primary care, medical home, community providers and UC Health outpatient services. Educate and direct patients to available community based healthcare services. Facilitate and monitor patient's transition into medical homes and community based healthcare services.
Responsibilities
PATIENT POPULATION - (CLINICAL ONLY)
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Patient liaison for medical homes:
  • Identify patients who are in need of medical home services or community based health care services. Collaborate with ED care team and proactively monitor ED tracking system to identify patients who are in need of medical home services and healthcare access education.
  • Provide information, education and resources to patients to assist them in overcoming barriers to accessing healthcare and in following through with scheduled visits. Set appointments for patients with community medical homes, health service providers and UC Health outpatient services. Provide informal counseling, social support, and culturally appropriate health education. Contact patients for appointment reminders. Act as advocate for patients and families with community medical homes: and health service providers. Follow up with patients and providers after scheduled appointments. Facilitate conflict resolution.

Community Relationship:
  • Build and foster relationships and collaborative with community medical homes and other community based health service providers. Collaborate with UC Health clinical departments and ancillary services to ensure efficient patient transition to the outpatient clinics.
  • Maintain an updated database of community medical home facilities. Maintain database of outreach work and referred patients. Generate database to measure community healthcare programs success. Benchmark internal processes to improve practice and demonstrate efficiency through appropriate use of resources. Enter tracking data into Care Scope.

Qualifications
Minimum required: Associate's Degree or 2 years of college coursework. - Healthcare or Social Work. Preferred: Bachelor's Degree - Healthcare or Social Work. | Ohio Community Health Workers (CHW) certificate required. | Minimum Required: 3 years of Healthcare experience with an Associate's Degree. Preferred: 1 year of Healthcare experience with an Bachelor's Degree.
Required Skills and Knowledge:
  • Demonstrates effective problem solving/decision making abilities.
  • Effective communicator with ability to speak to large groups as well as individuals from all backgrounds (both in person and over the phone).
  • Ability to communicate with clinical staff with basic clinical terminology.
  • Able to work in fast passed environment where conditions can change rapidly.
  • Working knowledge of local community-based healthcare network.
  • Working knowledge of general computer operating systems, specifically Microsoft Office programs (Word, Excel and PowerPoint).
  • Working knowledge of hospital terminology, policies and procedures.
  • Knowledge of persons in crisis.
  • Knowledge of accepted ethical standards within the medical community and professional organization.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is an EEO employer.

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About UC Health

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We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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