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Community Support Associate Jobs (NOW HIRING)

CSA

Louisville, KY · On-site

$18 - $25/hr

Training & development Position Summary The Community Support Associate (CSA) provides direct, person-centered support and skill development services to clients in both residential and community ...

A Community Support Specialist helps individuals adapt to living in their communities by creating ... An Associate's of Applied Science in Behavioral Health Support will also fulfill educational ...

A Community Support Specialist helps individuals adapt to living in their communities by creating ... An Associate's of Applied Science in Behavioral Health Support will also fulfill educational ...

A Community Support Specialist helps individuals adapt to living in their communities by creating ... An Associate's of Applied Science in Behavioral Health Support will also fulfill educational ...

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Community Support Associate information

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$12

$17

$21

How much do community support associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for community support associate in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What do community support associates do?

Community support associates assist community members by providing information, resolving issues, and fostering engagement through communication channels such as chat, email, or phone. They often use customer service skills, knowledge of the organization or platform, and may utilize support tools or ticketing systems to ensure a positive experience.

What does a Community Support Associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What jobs pay 4000 a week without a degree?

Community Support Associate roles typically do not pay $4,000 a week without specialized skills or extensive experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong skills, certifications, or a proven track record. Most roles offering such income levels demand significant experience or specific industry knowledge.

What do support associates do?

Support associates in a community support role assist customers or members by answering questions, resolving issues, and providing information through various communication channels such as phone, email, or chat. They often use customer service tools and require good communication skills to ensure positive interactions and problem resolution.

How does a Community Support Associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a Community Support Associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

Why is Gen Z struggling to get jobs?

Community Support Associates and other entry-level roles often require relevant skills, experience, or certifications, which can be challenging for Gen Z job seekers without prior work history. Additionally, competition for these positions is high, and employers may prioritize candidates with more experience or specific qualifications, making it harder for younger applicants to secure jobs.
What cities are hiring for Community Support Associate jobs? Cities with the most Community Support Associate job openings:
Who are the top companies hiring for Community Support Associate jobs? The top employers for Community Support Associate jobs are:
What states have the most Community Support Associate jobs? States with the most job openings for Community Support Associate jobs include:
Infographic showing various Community Support Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,296 per year, or $17.4 per hour.

CSA

Option To Success

Louisville, KY • On-site

$18 - $25/hr

Part-time

Retirement

Re-posted 12 days ago


Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Training & development

Position Summary
The Community Support Associate (CSA) provides direct, person-centered support and skill development services to clients in both residential and community settings. The CSA assists individuals in achieving their treatment goals by teaching daily living skills, promoting emotional regulation, facilitating social skills, and supporting independent living. This position functions as part of a multidisciplinary team and ensures consistent care aligned with trauma-informed and culturally competent practices.
Essential Duties & Responsibilities

  • Provide one-on-one and group skill-building services in accordance with each client’s individualized treatment plan.
  • Support clients in developing independent living skills (e.g., budgeting, hygiene, nutrition, transportation, job readiness).
  • Reinforce coping and problem-solving strategies to manage symptoms and prevent crisis situations.
  • Facilitate daily routines, household structure, and safety expectations in the residential setting.
  • Observe, document, and report behavioral and emotional changes to the assigned clinician and treatment team.
  • Participate in team meetings, staff trainings, and treatment planning reviews.
  • Maintain accurate and timely documentation in the agency’s EHR (e.g., Therapy Notes) in compliance with Medicaid and CARF standards.
  • Transport clients to appointments, community outings, or employment interviews as needed.
  • Support family involvement and communicate effectively with guardians, clinicians, and case managers.
  • Follow all agency policies, ethical standards, and trauma-informed care principles.
  • High School Diploma or GED required, associate or bachelor’s Degree in a human services field preferred.
  • Must meet eligibility to be registered with the Kentucky Board of Alcohol and Drug Counselors as a Community Support Associate (CSA).
  • At least one year of experience working with youth or adults in a behavioral health or residential setting.
  • Valid driver’s license, reliable transportation, and ability to pass background and registry checks.
  • Strong communication, organization, and crisis-intervention skills.

Work Environment

  • Requires flexibility for evenings, weekends, and holidays.
  • Involves working directly with clients who may exhibit challenging behaviors.
  • Requires always maintaining confidentiality and professional boundaries.

Core Competencies

  • Trauma-Informed and Person-Centered Care
  • Accountability and Dependability
  • Crisis Prevention and De-Escalation
  • Documentation and Compliance Accuracy
  • Collaboration and Team Engagement