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Community Support Associate information

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$14

$19

$23

How much do community support associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for community support associate in Massachusetts is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.48 per hour, depending on experience, location, and employer.

What does a Community Support Associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What jobs make $3,000 a month without a degree?

Community Support Associates typically do not earn $3,000 a month without additional experience or certifications. However, roles such as customer service representatives, administrative assistants, or sales associates can reach or exceed this income level with overtime, commissions, or in high-demand industries. Skills in communication, computer use, and customer interaction are often essential for these positions.

How does a Community Support Associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a Community Support Associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.
What job categories do people searching Community Support Associate jobs in Massachusetts look for? The top searched job categories for Community Support Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Community Support Associate jobs? Cities in Massachusetts with the most Community Support Associate job openings:
Community Support Associate jobs near you
DDS Community Based Support Staff - BVES Uxbridge

DDS Community Based Support Staff - BVES Uxbridge

Open Sky Community Services

Uxbridge, MA

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Open Sky Community Services rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description and Responsibilities

Open Sky's DDS Employment Services serve individuals ranging in age from 22-55 who receive employment and/or community-based day support. The goal of Employment Services is to support individuals to choose, acquire, and maintain a job of their choice, and/or develop a valued role in their community. Individuals may have unique safety, behavioral or other clinical challenges. Each program offers a staffing ratio that allows the individuals in their program to obtain support as well as gain and maintain a preferred job in the community.

The Community Based Support Staff ensures a supportive and structured environment, while helping individuals develop social skills and/or coping strategies to stay safe and work ready. They also educate through the creation and implementation of individualized service plans, as well as with a focus on community integration. 

Other Key Responsibilities:

  • Facilitate the development of valued community roles and personal relationships.
  • Review and complete all required documentation. 
  • Ensure the health, safety, and well-being of all individuals.
  • Implement all service and behavior plans.

The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential!

Qualifications
  • High School Diploma, GED or equivalent, required. 
  • Valid Driver's License and acceptable driving record, required.
  • Reliability, willingness to learn, and being open to new opportunities.
About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

  • Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
  • Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
  • We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
  • Medical, Dental and Vision Insurance with Prescription Plan
  • 403b Retirement Plan with Employer Match
  • Life Insurance (100% Employer-Paid)
  • Eligible employer for the Public Student Loan Forgiveness Program
  • And more! 

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. 

Base RateUSD $20.00/Hr.Employment Type: FULL_TIME

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