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Community Support Associate Jobs in Brockton, MA

Tory Burch

Support Associate

Boston, MA · On-site

$18.50 - $24/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

Tory Burch LLC

Support Associate

Boston, MA · On-site

$18.50 - $24/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

Tory Burch

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

Tory Burch

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

Tory Burch LLC

Support Associate

Wrentham, MA · On-site

$18.75 - $24.25/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

Stand Out For Good

6 AM Support Associate

Dedham, MA · On-site

$17.50 - $22.50/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Role ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

Stand Out for Good, Inc

6 AM Support Associate

Dedham, MA

$17.50 - $22.50/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Role ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

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All JobsCommunity Support Associate JobsCommunity Support Associate Jobs in Brockton, MA

Community Support Associate information

See Brockton, MA salary details

$13

$17

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How much do community support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for community support associate in Brockton, MA is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.85 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What job categories do people searching Community Support Associate jobs in Brockton, MA look for?

The top searched job categories for Community Support Associate jobs in Brockton, MA are:

What cities near Brockton, MA are hiring for Community Support Associate jobs?

Cities near Brockton, MA with the most Community Support Associate job openings:

Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Brockton, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,452 per year, or $17.5 per hour.

ACT-Young Adult Community Support Specialist

East Bay Community Action Program

Barrington, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

ACT-Young Adult Community Support Specialist
Department: Behavioral Health
Employment Type: Full Time
Location: Barrington - OCR
Reporting To: ACT-YA Team Manager
Description
Make a Meaningful Impact Every Day
Are you passionate about helping individuals overcome barriers, achieve stability, and thrive in their communities? Join East Bay Community Action Program's Behavioral Health team as a Community Treatment Specialist and become a vital part of a multidisciplinary care team dedicated to transforming lives. In this highly rewarding, community-based role, you'll provide hands-on support, advocacy, care coordination, and recovery-focused services for individuals navigating mental health and co-occurring substance use challenges.
If you're driven by compassion, collaboration, and a commitment to whole-person care, we'd love to hear from you.
Job Description
The Community Treatment Specialist serves as a key member of EBCAP's high-acuity behavioral health programs, including ACT I, ACT II, and ACT-YA. This role provides comprehensive wraparound support, case management, care coordination, and community-based services to young adults living with severe and persistent mental illness and co-occurring disorders.
Working within a Certified Community Behavioral Health Clinic (CCBHC) care model, you'll collaborate closely with medical, psychiatric, vocational, and recovery-focused providers to help clients build independence, improve wellness, and achieve their personal goals.
Schedule Requirements
Please Note: This position is primarily community-based and includes client transportation responsibilities, periodic weekend rotations, and limited holiday coverage to ensure continuity of care for the individuals we serve.
  • Participation in a rotating weekend coverage schedule approximately every 4 to 6 weeks.
  • Weekend coverage hours are 8:00 AM to 12:00 PM.
  • Participation in holiday coverage is required, typically 2 to 4 holidays per year.
  • Holiday coverage hours are 8:00 AM to 12:00 PM.

Key Responsibilities
Care Coordination & Case Management
  • Serve as the primary care coordinator for an assigned caseload.
  • Develop and implement comprehensive care plans that support physical, behavioral, and social well-being.
  • Coordinate medical, dental, specialty, and behavioral health appointments.
  • Assist clients with transportation, scheduling, and treatment follow-through.
  • Support medication adherence through education, reminders, pharmacy coordination, and motivational strategies.
  • Collaborate with hospital staff and clinical providers to ensure smooth transitions following hospitalizations or higher levels of care.
  • Promote health education, symptom management, and chronic disease management.

Community Support & Advocacy
  • Advocate for clients across healthcare, educational, legal, housing, and social service systems.
  • Build productive relationships with families, guardians, schools, landlords, healthcare providers, and community agencies.
  • Participate in multidisciplinary treatment planning and care coordination meetings.
  • Monitor client well-being and promptly communicate safety concerns or changes in functioning.
  • Assist clients in accessing essential resources such as housing, benefits, transportation, food, and other supports that promote stability and independence.

Substance Use Recovery Support
  • Assist clients in identifying triggers and developing relapse prevention strategies.
  • Support recovery planning and strengthen natural and community support systems.
  • Conduct urine toxicology screening and breathalyzer testing when required.
  • Reinforce recovery education under the guidance of licensed substance use treatment professionals.

Vocational & Life Skills Support
  • Assess educational and employment interests and connect clients with vocational resources.
  • Support progress toward educational, employment, and independent living goals.

Organizational Engagement
  • Maintain accurate documentation and compliance with regulatory and program standards.
  • Participate in trainings, continuing education, committees, and quality improvement initiatives.
  • Contribute to the ongoing growth and evolution of EBCAP's CCBHC service model.

Skills, Knowledge and Expertise
We're looking for someone who brings:
  • Exceptional interpersonal and relationship-building skills
  • Strong advocacy and problem-solving abilities
  • Effective verbal and written communication
  • Active listening and motivational interviewing techniques
  • De-escalation and crisis management capabilities
  • Time management and organizational skills
  • Ability to work independently in community settings
  • Collaboration and teamwork within multidisciplinary environments
  • Documentation and electronic health record proficiency
  • Commitment to person-centered, recovery-oriented care

Required Qualifications
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field

OR
  • Associate degree with at least two years of direct experience in community-based behavioral health, case management, or a related field

OR
  • Equivalent combination of education and relevant experience

Additionally, candidates must possess:
  • Experience working with high-acuity behavioral health populations
  • Ability to maintain professional boundaries and sound judgment in community settings
  • Valid Rhode Island driver's license, reliable transportation, and proof of insurance
  • Strong English written and verbal communication skills

Additional Requirement for ACT-YA Services
  • One to two years of experience working with adolescents and young adults in community behavioral health, school, or residential settings

Preferred Qualifications
  • Experience within Assertive Community Treatment (ACT) programs
  • Experience in Integrated Health Home environments
  • Bilingual proficiency in Spanish or Portuguese and English
  • Familiarity with supported employment and vocational rehabilitation resources
  • Knowledge of community-based recovery and rehabilitation models

Benefits
EBCAP offers a comprehensive benefits package for eligible full-time employees, including:
  • Medical, dental, and vision insurance
  • Flexible spending accounts
  • 403(b) retirement plan with employer match
  • Employer-paid life insurance
  • Generous paid time off
  • Mileage reimbursement
  • Tuition reimbursement
  • Professional development opportunities
  • Employee Assistance Program (EAP)

Build a Career That Makes a Difference
At EBCAP, you'll join a mission-driven organization committed to improving the health and well-being of individuals and communities. Every day presents an opportunity to empower others, strengthen recovery, and create lasting change. If you're ready to make a meaningful impact, we encourage you to apply.

Apply