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Community Support Associate Jobs in Brockton, MA

IWG plc

Community Associate

Boston, MA · On-site

$22.96/hr

Community Associate Address: 100 Cambridge Street 14th Floor 02114 Boston, Massachusetts The world ... support needs for your customers...so that your customers can focus on running their business. A ...

IWG plc

Community Associate

Boston, MA · On-site

$21.76/hr

Community Associate Address: 1500 District Avenue 1st and 2nd Floor 01803 Burlington The world of ... support needs for your customers...so that your customers can focus on running their business. A ...

IWG plc

Community Associate

Boston, MA · On-site

$21.76/hr

Community Associate Address: 300 Baker Avenue Suite 300 01742 Concord Massachusetts The world of ... support needs for your customers...so that your customers can focus on running their business. A ...

Pvolve Barrington

Be Seen First

Community Experience Associate - Pvolve Barrington & Everwell

Barrington, RI · On-site

$17 - $19/hr

... Community Experience Associate, supporting both Everwell RI and Pvolve Barrington, two ... This dual role blends hospitality, client support, operational excellence, and sales. The ideal ...

Pvolve Barrington

Be Seen First

Community Experience Associate - Pvolve Barrington & Everwell

Barrington, RI · On-site

$17 - $19/hr

... Community Experience Associate, supporting both Everwell RI and Pvolve Barrington, two ... This dual role blends hospitality, client support, operational excellence, and sales. The ideal ...

Fenway Health

Community Engagement Associate

Boston, MA · On-site

$23.90 - $26.67/hr

The Community Engagement Associate supports Fenway Health's community engagement, health education, outreach, and partnership strategies by serving as an ambassador for Fenway Health in communities ...

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All JobsCommunity Support Associate JobsCommunity Support Associate Jobs in Brockton, MA

Community Support Associate information

See Brockton, MA salary details

$13

$17

$21

How much do community support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for community support associate in Brockton, MA is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.85 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What job categories do people searching Community Support Associate jobs in Brockton, MA look for?

The top searched job categories for Community Support Associate jobs in Brockton, MA are:

What cities near Brockton, MA are hiring for Community Support Associate jobs?

Cities near Brockton, MA with the most Community Support Associate job openings:

Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Brockton, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,452 per year, or $17.5 per hour.

Customer Service Support Associate - Bob's Squad

Bob's Discount Furniture

Stoughton, MA • On-site

$15.88/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

16th of 62 rated furniture retailers

Job description

Customer Service Support Associate - Bob's Squad
Job Overview
Join Bob's Discount Furniture as a Customer Service Support Associate - Bob's Squad and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
This is a full-time, in-store position with required flexibility to work a retail schedule.
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
  • Guest communication and empathy
  • Omnichannel customer support (in-store, phone, digital)
  • Order entry and accuracy using support systems
  • Cash handling and payment processing
  • Multitasking and follow-through
  • Problem-solving and root cause analysis
  • Positive mindset and professionalism
  • Technology adaptability and system usage

Preferred Competencies & Skills
  • Experience in retail, call centers, or customer service
  • Sales or CRM system familiarity
  • Experience supporting store operations or fulfillment

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
  • National Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick Days, Holidays, and your Birthday
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance
  • Legal & Financial Planning assistance and wellness resources
  • Tuition Reimbursement and employee scholarships
  • Ongoing training and career development through Workday Learning
  • Employee Discount on Day 1, plus merchant partner savings

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
  • Must be at least 18 years old to be considered for employment with Bob's
  • Ability to work flexible retail hours
  • Strong verbal communication, judgment, and customer service skills
  • Basic computer proficiency and willingness to learn new technologies

Physical Demands
  • Ability to stand and walk on showroom floor
  • Ability to sit and perform computer-based work at a desk
  • Ability to speak clearly on phone and use standard office equipment

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Pay Starting at $15.88 per hour
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

What Bob's Discount Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

Social media

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