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Community Support Associate information

See Chelsea, MA salary details

$14

$18

$23

How much do community support associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for community support associate in Chelsea, MA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $20.38 per hour, depending on experience, location, and employer.

What does a Community Support Associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What jobs make $3,000 a month without a degree?

Community Support Associates typically do not earn $3,000 a month without additional experience or certifications. However, roles such as customer service representatives, administrative assistants, or sales associates can reach or exceed this income level with overtime, commissions, or in high-demand industries. Skills in communication, computer use, and customer interaction are often essential for these positions.

How does a Community Support Associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a Community Support Associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.
What job categories do people searching Community Support Associate jobs in Chelsea, MA look for? The top searched job categories for Community Support Associate jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Community Support Associate jobs? Cities near Chelsea, MA with the most Community Support Associate job openings:
Community Support Associate jobs near you
Community Support Program - Justice Involved Navigator - Connect2Recovery

Community Support Program - Justice Involved Navigator - Connect2Recovery

Riverside Community Care

Norwood, MA • On-site

$23.33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Riverside Community Care rating

7.2

Company rating: 7.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Riverside Community Care

Love what you do!

CSP - JI Navigator - Connect2Recovery

 

We are seeking a Community Support Program - Justice Involved (CSP-JI) Navigator for Connect2Recovery in Norwood!

In this vital, navigators provide case management and system navigation supports to Mass Health eligible justice involved individuals struggling with a diagnosis of substance use, mental health, and/or co-occurring mental health and substance use disorders.

The purpose of CSP-JI services is to engage individuals with justice involvement and SUD/MH issues by assisting them in successfully living in the community.

The CSP-JI Navigator will:

  • support individuals in accessing treatment services, community resources, and recovery-supported peer/social supports
  • assist the person in identifying and working through system barriers to recovery, including their justice involvement and legal status

 Schedule: Full-Time, 40 hours

Pay: $23.33/hourly

  • additional $1/hr for Certified Peer Specialist (CPS)
  • additional $2/hr for Certified Addictions Recovery Coach (CARC)

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!


Required Skills
  • Excellent communication, interpersonal, and communication skills
  • Basic computer/technology fluency (including Microsoft Office; comfortable navigating an electronic healthcare system – EHR.) 
  • Must be vetted to be able to enter and provide services in correctional institutions
  • Valid driver’s license, safe driving record and regular access to a reliable vehicle 

Required Experience

  • Bachelor’s Degree in mental health related discipline strongly preferred; Associate’s Degree or High School Diploma/GED considered with at least 3 years of related professional experience and/or personal experience with behavioral health and/or justice involvement.

  • Navigators must possess sufficient knowledge and understanding about treatment and recovery from substance use disorders, mental health disorders and/or criminogenic issues. This includes but is not limited to: an understanding of addiction, mental health and criminogenic services available for Mass Health Members and resources available in the geographic area where they will work.
  • Certification as a Recovery Coach preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

What Riverside Community Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Riverside Community Care

Sourced by ZipRecruiter

Riverside Community Care, based in Dedham, MA, US, is a reputable provider in the mental health and human services industry. The organization, established over 30 years ago, is devoted to creating robust communities by offering comprehensive and effective mental health services, early childhood and youth programs, addiction treatment, trauma response, developmental and brain injury services. Riverside Community Care is driven by its mission to advance the highest quality mental health and developmental services through prevention, early intervention, recovery, and health promotion. Their noteworthy achievement includes the recognition as one of the leading providers of community-based mental health services in America.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Dedham, MA, US

Year founded

1990

Social media

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