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Community Support Associate information

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How much do community support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for community support associate in Winchester, KY is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.20 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What job categories do people searching Community Support Associate jobs in Winchester, KY look for?

The top searched job categories for Community Support Associate jobs in Winchester, KY are:

What cities near Winchester, KY are hiring for Community Support Associate jobs?

Cities near Winchester, KY with the most Community Support Associate job openings:

Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in Winchester, KY as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $31,351 per year, or $15.1 per hour.

Comprehensive Community Support Associate

BrightSpring Health Services

Richmond, KY • On-site

$16.77 - $18/hr

Part-time

Re-posted 13 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

220th of 242 rated social care providers

Job description

Overview

StepStone Family Therapy Services provides trauma informed, evidence based therapeutic services to children and adults across the state of Kentucky.
The Community Support Associate (CSA) plays a vital role in supporting individuals with mental health or co-occurring diagnoses in building the skills needed to live as independently and successfully as possible within their communities. This position is ideal for someone who is dependable, solution focused, and brings a positive, team oriented approach to their work.


Working closely with licensed therapists and other care providers, the CSA delivers trauma informed support while helping individuals develop coping, interpersonal, and daily living skills in real world settings. This role focuses on empowering individuals, promoting stability, and supporting long term success through a strengths based, collaborative approach.


What We Offer

  • Competitive pay
  • Medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Company paid basic life and AD&D Insurance
  • Health insurance
  • Dental & Vision
  • Health Savings Account
  • 401(k) Retirement Plan
  • Leadership opportunity with program impact
  • Supportive multidisciplinary team environment
  • Opportunities for professional development and clinical supervision

Responsibilities

  • Provide trauma informed, person centered support to designated clients in alignment with their treatment plans.
  • Assist clients in working toward individualized treatment goals that promote independent living and community integration.
  • Teach and model daily living skills, coping strategies, emotional regulation, and interpersonal skills.
  • Encourage participation in self-help, independent living, and recovery-oriented activities.
  • Support the development of positive and respectful relationships among individuals served and their housemates.
  • Ensure client safety and help maintain a secure, supportive, and therapeutic environment.
  • Assist with scheduling client appointments and coordinating services as part of wrap around care.
  • Work in close collaboration with clients’ licensed therapists, supervisors, and other members of the treatment team.
  • Participate in biweekly supervision with designated direct supervisor.
  • Communicate clearly and professionally with clients, team members, and external stakeholders.
  • Report any concerns, incidents, or client related issues promptly to the State Treatment Director or appropriate leadership.
  • Complete all documentation accurately and within required regulatory and agency guidelines.
  • Submit and monitor prior authorizations to ensure approval and continuation of service units.
  • Follow all agency policies, procedures, and ethical standards at all times.
  • Perform other duties as assigned.

Qualifications

  • High School Diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity
  • 1 year experience working with individuals with a Mental Health Disorder or Co-Occurring Disorder
  • Community Support Associate Certification (or obtain within 6 months from date of hire)
  • Maintain ongoing continuing education requirements
  • Ability to communicate at all levels of the client organization
  • Attention to detail
  • Time management skills
  • Ability to work with remote teams with units in multiple locations
  • Substantial business acumen in fast moving environment
  • Ability to develop clear, actionable steps in support of an overall business strategy
  • Travel 25-75%

What BrightSpring Health Services employees say

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