ZipRecruiter

Log In

1

Community Manager Jobs in Springfield, MA (NOW HIRING)

The Community Builders

Community Manager

Hadley, MA · On-site

$75K/yr

Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the ...

The Community Builders

Community Manager

Hadley, MA · On-site

$75K/yr

Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the ...

The Community Builders

Community Manager

Hadley, MA

$75K/yr

Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the ...

RHP Properties

Assistant Community Manager

East Hartford, CT · On-site

$18.75 - $22.75/hr

We are presently seeking an Assistant Community Manager for our Rivermead Pointe community located in East Hartford, CT, who will perform administrative duties under the supervision of a Community ...

RHP Staffing

Assistant Community Manager

East Hartford, CT · On-site

$18.75 - $22.75/hr

We are presently seeking an Assistant Community Manager for our Rivermead Pointe community located in East Hartford, CT, who will perform administrative duties under the supervision of a Community ...

Northland

Assistant Community Manager

Enfield, CT · On-site

$19.25 - $23.25/hr

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all ...

Northland

Assistant Community Manager

Enfield, CT · On-site

$19.25 - $23.25/hr

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all ...

Northland

Assistant Community Manager

Enfield, CT · On-site

$19.25 - $23.25/hr

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all ...

Matter Health

Property Success Manager

Springfield, MA · Remote

$75K - $80K/yr

Our interdisciplinary teams partner closely with residents, property managers, and community organizations to create trusted relationships that improve health outcomes while making healthcare more ...

Associa

Community Association Manager

Vernon, CT · On-site

$54K - $68K/yr

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.

next page

Showing results 1-20

All JobsCommunity JobsCommunity Manager JobsCommunity Manager Jobs in Springfield, MA

Community Manager information

See Springfield, MA salary details

$30.9K

$58.7K

$92.2K

How much do community manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for community manager in Springfield, MA is $58,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a community manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

How much is a community manager paid?

Community managers typically earn between $45,000 and $75,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced managers or those in larger organizations can earn higher salaries, often supplemented with benefits and bonuses.

How does a community manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a community manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What skills do you need to be a community manager?

A community manager needs strong communication and interpersonal skills to engage and support community members effectively. They should also have organizational abilities, familiarity with social media platforms and community management tools, and the ability to analyze engagement metrics to improve community interactions.

What are the key skills and qualifications needed to thrive as a community manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.
More about Community Manager jobs
What are the most commonly searched types of Community jobs in Springfield, MA? The most popular types of Community jobs in Springfield, MA are:
What are popular job titles related to Community Manager jobs in Springfield, MA? For Community Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Community Manager jobs in Springfield, MA look for? The top searched job categories for Community Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Community Manager jobs? Cities near Springfield, MA with the most Community Manager job openings:
Community Manager jobs near you
Infographic showing various Community Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,731 per year, or $28.2 per hour.

Community Manager

The Community Builders

Hadley, MA • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

About The Community Builders, Inc. (TCB)
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description:
Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company's objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property's team members, ensuring their adherence to TCB's Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This position has a requirement of five days a week in office.
Essential Functions:
  • Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed.
  • Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management.
  • Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.
  • Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR.
  • Corporate Committees Group
  • Attend trainings, seminars and conferences
  • Available for emergencies, on call duties, resident functions and weekends as needed.

Knowledge, Skills and Abilities:
  • Excellent budget and financial management skills
  • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required
  • Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
  • Excellent verbal and written communication skills required
  • Knowledge of Federal Fair Housing Laws & Guidelines a plus
  • Demonstrated excellent customer service skills are necessary to be successful in this role
  • Ability to speak a second language is a plus!
  • Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary
  • Leadership skills and understanding of effective management of personal development for all employees desired

Physical Demands & Work Environment:
Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred.
Benefits
  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
  • Pay Rate: $75k/yr

The Community Builders is an equal opportunity employer.

Apply