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Community Manager Jobs in Springfield, MA (NOW HIRING)

Northland

Community Manager

Enfield, CT · On-site

The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial ...

Northland

Community Manager

Enfield, CT

The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial ...

Northland

Community Manager

Enfield, CT

The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial ...

Asset Living

Assistant Community Manager

Amherst, MA

$18.75 - $22.75/hr

COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering ...

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See Springfield, MA salary details

$30.9K

$58.7K

$92.2K

How much do community manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for community manager in Springfield, MA is $58,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What Is a Community Manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What are the key skills and qualifications needed to thrive as a Community Manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a Community Manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a Community Manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

More about Community Manager jobs
What are the most commonly searched types of Community jobs in Springfield, MA? The most popular types of Community jobs in Springfield, MA are:
What are popular job titles related to Community Manager jobs in Springfield, MA? For Community Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Community Manager jobs in Springfield, MA look for? The top searched job categories for Community Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Community Manager jobs? Cities near Springfield, MA with the most Community Manager job openings:
Community Manager jobs near you

Community Manager

Northland

Enfield, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About the Community: Bigelow Commons is a 471-unit apartment complex in Enfield, CT. At this community, residents have access to indoor & outdoor pools, two lighted tennis courts, a library, and a health club.
About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
  • Minimum of 2 years of experience in multifamily property management is required. Previous experience overseeing direct reports, including maintenance personnel and contractors, is preferred.
  • Strong organizational, communication, and customer service skills.
  • Proven ability to multitask, prioritize, and meet deadlines effectively.
  • Proficient in strategic advertising, marketing, leasing, and community promotion, with awareness of competitive market trends.
  • Prior experience with Yardi or other property management software strongly preferred; proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) required.

Physical Requirements:
  • Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
  • Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
  • Must be able to work inside and outside in all weather conditions.

Benefits Highlights:
  • Competitive Bonus Structure
  • 401(k) + Company Match
  • Medical, Dental, & Vision Insurance
  • Generous PTO (including birthdays & well-being time)
  • Employee Apartment Discounts
  • Employee Assistance Program
  • Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.

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