Community Manager Jobs in Springfield, MA (NOW HIRING)

COMPANY OVERVIEW

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.   

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 

MAINTENANCE TECHNICIAN

The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager. 

Essential Duties & Responsibilities

• Community Maintenance  
• Regular/daily onsite attendance is required 
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner 
• Ensure all repairs and replacements necessary for community common areas and units 
• Assist with the scheduling and performance of all maintenance/repair-related turn events 
• Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas 
• Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs 
• Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns 
• Maintain preventative maintenance program that extends the life of the community while minimizing future repairs 
• Responsible for understanding and following Asset key policy 
• Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines 
• Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices 
• Participate in unit inspections as requested 
• Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested 
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. 
• Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit 
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager 
• Participate in on-call emergency at community 
• Utilize property resources, equipment and supplies economically  
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager 
• Customer & Resident Relations 
• Manage excellent customer service and monitor service request turnaround and responsiveness  
• Projects a favorable image of the community to achieve property objectives and public recognition 
• Ensure consistency in dealing with residents on all matters 
• Enforce policies of the community that the immediate supervisor delegates 

Education/experience

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical requirements

• While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another  
• The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies).
• The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. 

License/equipment

• Must have reliable transportation due to the emergency on-call requirement.

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

Salary Range: $20 per hour to $22 per hour

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.