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Community Associate Jobs in Springfield, MA (NOW HIRING)

IntelyCare

Licensed Practical Nurse Supervisor

Agawam, MA

$25.75 - $35/hr

You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you ...

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Community Associate information

See Springfield, MA salary details

$10

$20

$28

How much do community associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for community associate in Springfield, MA is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.98 per hour, depending on experience, location, and employer.

What Is a Community Associate?

A community associate works to fulfill many networking, PR, and community engagement duties on behalf of a brand or organization. As a community associate, your job consists of managing projects, developing effective outreach campaigns to increase awareness of a brand, service, or product, and tracking member engagement. You may also help create engaging content and products. Qualifications for this career typically include a combination of a high school diploma and experience or an undergraduate degree. Strong leadership and communication skills and the ability to work in a team are essential for this role.

What are the key skills and qualifications needed to thrive as a Community Associate, and why are they important?

To thrive as a Community Associate, you generally need strong organizational abilities, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, office productivity tools, and facility management systems is often required. Exceptional interpersonal skills, adaptability, and proactive communication help you excel in supporting community members and resolving issues. These competencies are crucial for fostering a positive environment, ensuring smooth operations, and delivering excellent service to clients and members.

How does a Community Associate typically collaborate with other departments to support member engagement?

Community Associates often serve as the bridge between members and various internal teams such as facilities, sales, and events. They may coordinate with the facilities team to resolve member issues, work with the sales department to help onboard new clients, and assist the events team in planning or executing community activities. This role requires strong communication skills and the ability to multitask, as you'll be juggling multiple requests while ensuring a positive experience for members. Regular collaboration with diverse teams is key to fostering a vibrant and supportive community environment.

What are community associates?

Community associates are professionals who support the daily operations and engagement efforts within a community, such as a coworking space, residential building, or online group. Their responsibilities typically include welcoming members or residents, managing events or activities, addressing inquiries, and ensuring a positive community experience. They act as the main point of contact and help foster a sense of belonging among community members.

What is the difference between Community Associate vs Community Manager?

AspectCommunity AssociateCommunity Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; experience in community engagement
Work EnvironmentEntry-level, supporting community activities, events, and communicationOversees community programs, manages teams, and develops strategies
Employer & Industry UsageNonprofits, residential complexes, tech companies, coworking spacesCorporations, nonprofits, online platforms, real estate
Search & Comparison IntentUnderstanding entry-level roles in community engagementLooking for leadership or strategic roles in community management

The main difference between a Community Associate and a Community Manager lies in their responsibilities and experience level. Community Associates typically support community activities and require less experience, while Community Managers oversee strategic initiatives and team management. Both roles are vital in fostering community engagement across various industries.

More about Community Associate jobs
What are the most commonly searched types of Community jobs in Springfield, MA? The most popular types of Community jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Community Associate jobs? Cities near Springfield, MA with the most Community Associate job openings:
Community Associate jobs near you
CNA - Full Time 1st & 2nd Shift

CNA - Full Time 1st & 2nd Shift

Benchmark Electronics, Inc.

Agawam, MA • On-site

$19 - $20.25/hr

Full-time, Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Benchmark Electronics rating

8.3

Company rating: 8.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

31st of 137 rated electronics manufacturers

Job description

Connect with your calling! Join, stay, and grow with Benchmark.
We are looking for a compassionate CNA to join our team! As a Certified Nursing Assistant, your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment.
CNA Duties & Responsibilities:
  • Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting
  • Documenting care provided and reporting any changes in resident health or behavior to appropriate staff.
  • Engaging residents in meaningful activities and providing emotional support.
  • Utilizing customer service skills to ensure that residents receive exceptional and meaningful care.
  • Other duties as needed.

Requirements:
  • Valid CNA/HHA/LNA license required
  • Prior experience in a skilled nursing or assisted living community is preferred but not required
  • Previous experience working with people with dementia is desired

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
  • 8 holidays & 3 floating holidays
  • Discounted Meal Program
  • Paid Training & Company-provided Uniforms
  • Associate Referral Bonus Program
  • Physical & Mental Health Wellness Programs
  • 401k Retirement Plan with Company Match*
  • Medical, Vision & Dental Benefits*
  • Tuition Reimbursement Program*
  • Vacation and Health & Wellness Paid Time Off*

*Eligibility may vary by employment status

What Benchmark Electronics employees say

Pay

Hours and flexibility

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