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Community Manager Jobs in Springfield, MA (NOW HIRING)

Community Association Manager

Vernon, CT · On-site

$54.50K - $68.90K/yr

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.

Community Management Intern

Manchester, CT · On-site

$15.25 - $20.50/hr

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze inventory ...

Community Management Intern

Manchester, CT

$15.25 - $20.50/hr

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze inventory ...

COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering ...

COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering ...

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Community Manager information

See Springfield, MA salary details

$30.9K

$58.7K

$92.2K

How much do community manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for community manager in Springfield, MA is $58,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What Is a Community Manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What are the key skills and qualifications needed to thrive as a Community Manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a Community Manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a Community Manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Community jobs in Springfield, MA? The most popular types of Community jobs in Springfield, MA are:
What are popular job titles related to Community Manager jobs in Springfield, MA? For Community Manager jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Community Manager jobs? Cities near Springfield, MA with the most Community Manager job openings:
Community Association Manager

Community Association Manager

Associa

Vernon, CT • On-site

$54.50K - $68.90K/yr

Full-time

Posted 22 days ago


Associa rating

7.1

Company rating: 7.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

90th of 209 rated facilities management


Job description

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.
Licensed Community Association Manager (CAM) needed for full portfolio assignments for communities based in the Fairfield County Region.
The Manager shall build relationships with the communities in order to aid the Board in preserving, protecting and enhancing the community, supporting immediate needs and long-term goals, while balancing the priorities of the Company and meeting contractual obligations.
The CAM is responsible for all aspects of community and support staff management within his/her portfolio with the ultimate goal of building and maintaining client relationships and satisfaction.
The Community Association Manager (CAM) helps the company grow by:
  • Assist Condominium Boards in discharging their duties and responsibilities.
  • Proactively support and counsel Boards in complying with legal requirements and identifying industry "best practices."
  • Ensure management is being provided with the highest ethical standards.
  • Serve as the primary point of contact for Condo Board members.
  • Attend Monthly Board meetings for portfolio, typically held in evening hours.
  • Attend Annual, Budget and Special meetings.
  • Create meeting agendas and board packages in accordance with portfolio's meeting schedule.
  • Budget and Finance Duties which include the preparation of budgets, overseeing expenditures, etc.
  • Vendor management.
  • Oversee development of bid specifications for contractors and work performed.
  • Recommend the service of professionals or contractors where required.
  • Available to on-call personnel for assistance with emergency maintenance items.
  • Conduct regular site visits for portfolio.
  • Be able to read and comprehend governing documents and the day-to-day administration of properties in portfolio, including the terms of the management agreement.
  • Delegate tasks to office staff, and partner with them on important matters.
  • First-hand experience with Community Associations is desired.

  • Experience with Condominium Management is highly preferred, related experience is required.
  • Ability to learn quickly, navigate a shared filing system and use industry specific software.
  • Function and thrive in a team-based environment.
  • Organizational and planning - must be able to plan, organize, schedule and budget in an efficient, productive manner, focusing on key priorities.
  • Communication skills - must respond professionally and timely in a clear and concise manner.
  • Must be able to work in a fast-paced environment.
  • Must be diplomatic in approach with clients and colleagues.
  • Calm under pressure - must maintain stable performance when under heavy pressure or stress.
  • Proficiency in Windows and Microsoft products.
  • Effectively pass required courses and exams to secure and maintain CMCA licensing in CT. **Westford is willing to pay for the cost of getting your CMCA licensing for the right candidate**
  • Background Check required for licensing.

What Associa employees say

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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