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Community Manager Jobs in Worcester, MA (NOW HIRING)

Imprivata

Community Development Manager

Waltham, MA · On-site

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

RXinsider LTD.

Community Development Manager

Waltham, MA · On-site

$136 - $146/hr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

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Community Manager information

See Worcester, MA salary details

$30.9K

$58.8K

$92.3K

How much do community manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for community manager in Worcester, MA is $58,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a community manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What does a community manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What are the key skills and qualifications needed to thrive as a community manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a community manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

Is community management a stressful job?

Community management can be stressful due to the need to handle multiple online interactions, address conflicts, and maintain a positive environment. It often requires strong communication skills, time management, and the ability to work under pressure, especially during high-traffic periods or crisis situations.

What are the duties of a community manager?

A community manager is responsible for building and maintaining online and offline communities by engaging members, moderating discussions, creating content, and addressing member concerns. They often analyze community feedback, develop strategies to increase engagement, and use tools like social media platforms and analytics software. Strong communication skills and knowledge of community management tools are essential for this role.

What skills do you need to be a community manager?

A community manager needs strong communication and interpersonal skills to engage and support community members effectively. They should also have organizational abilities, familiarity with social media platforms and community management tools, and the ability to analyze engagement metrics to improve community interactions.
More about Community Manager jobs

What are the most commonly searched types of Community jobs in Worcester, MA?

The most popular types of Community jobs in Worcester, MA are:

What are popular job titles related to Community Manager jobs in Worcester, MA?

For Community Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Community Manager jobs in Worcester, MA look for?

The top searched job categories for Community Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Community Manager jobs?

Cities near Worcester, MA with the most Community Manager job openings:

Community Manager jobs near you
Infographic showing various Community Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $58,809 per year, or $28.3 per hour.

Assistant Community Manager

The Community Builders

Stow, MA • On-site

$31 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description:

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office split between our Pilot Grove & Elizabeth Brook Apartments.

Essential Functions:

  • Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
  • Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
  • Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
  • Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
  • Keeps informed of market conditions and update competitive market analysis quarterly.
  • Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
  • Monitors rent balances, collects rents, and sends out late or quit notices as required.
  • Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
  • Oversees office functions, including office hours, filing, computer systems, reports, etc.
  • Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
  • Handles resident issues and concerns, partnering with Community Manager as needed.
  • Inspects market ready units for acceptance to lease and for resident move in.
  • Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
  • Performs other duties are required.

Education & Experience:

  • College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
  • 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
  • Industry designations (COS, LIHTC, ARM®, etc.) preferred.
  • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
  • Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
  • Proven Excellent Customer Service skills required.

Benefits

  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
  • Pay Rate; $31-34/hr

The Community Builders is an equal opportunity employer.

Apply