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Community Assistant Jobs in Worcester, MA (NOW HIRING)

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Community Assistant information

See Worcester, MA salary details

$10

$18

$26

How much do community assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for community assistant in Worcester, MA is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.66 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.
More about Community Assistant jobs
What are the most commonly searched types of Community jobs in Worcester, MA? The most popular types of Community jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Community Assistant jobs? Cities near Worcester, MA with the most Community Assistant job openings:
Infographic showing various Community Assistant job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,314 per year, or $18.4 per hour.

Assistant Community Manager

The Community Builders

Lincoln, MA โ€ข On-site

$31 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

About The Community Builders, Inc.
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description:
Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office at our Lincoln Woods location.
Essential Functions:
  • Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
  • Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
  • Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
  • Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
  • Keeps informed of market conditions and update competitive market analysis quarterly.
  • Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
  • Monitors rent balances, collects rents, and sends out late or quit notices as required.
  • Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
  • Oversees office functions, including office hours, filing, computer systems, reports, etc.
  • Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
  • Handles resident issues and concerns, partnering with Community Manager as needed.
  • Inspects market ready units for acceptance to lease and for resident move in.
  • Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
  • Performs other duties are required.

Education & Experience:
  • College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
  • 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
  • Industry designations (COS, LIHTC, ARMยฎ, etc.) preferred.
  • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
  • Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
  • Proven Excellent Customer Service skills required.

Benefits
  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
  • Pay Rate: $31-34/hour

The Community Builders is an equal opportunity employer.