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Commercial Account Manager Jobs in Decatur, GA (NOW HIRING)

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Commercial Account Manager information

See Decatur, GA salary details

$35.1K

$66.1K

$102K

How much do commercial account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for commercial account manager in Decatur, GA is $66,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $78,600.00 per year, depending on experience, location, and employer.

What type of commercial account manager makes the most money?

Senior commercial account managers with extensive experience, specialized industry knowledge, and strong negotiation skills tend to earn the highest salaries. Those working in high-value sectors like finance, technology, or large corporate accounts typically have higher compensation, often supplemented by performance-based bonuses and commissions.

What is the difference between Commercial Account Manager vs Business Development Manager?

AspectCommercial Account ManagerBusiness Development Manager
Primary FocusManaging existing client accounts and ensuring customer retentionIdentifying new business opportunities and acquiring new clients
Work EnvironmentCustomer service, account management, client relationship rolesSales, marketing, strategic planning roles
Required CredentialsSales experience, industry-specific certifications often preferredSales or marketing background, relevant certifications

The Commercial Account Manager primarily focuses on maintaining and growing relationships with existing clients, ensuring satisfaction and retention. In contrast, the Business Development Manager concentrates on expanding the company's client base by seeking new opportunities. Both roles require strong sales skills and industry knowledge but differ in their core objectives and daily activities.

What is the role of a commercial account manager?

A commercial account manager is responsible for maintaining and growing relationships with business clients, understanding their needs, and providing tailored solutions to meet their goals. They often handle contract negotiations, coordinate with sales and support teams, and use CRM tools to track account activity. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What skills and qualifications are needed to be a commercial account manager?

To thrive as a Commercial Account Manager, you need strong sales acumen, negotiation skills, and a background in business or finance, often supported by a relevant degree or industry certifications. Familiarity with customer relationship management (CRM) software, sales analytics tools, and industry-specific platforms is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in managing diverse client portfolios. These skills are crucial for effectively growing accounts, retaining clients, and driving revenue in a competitive commercial environment.

What does a commercial account manager do?

A Commercial Account Manager is responsible for managing relationships with business clients, ensuring their needs are met while maximizing sales and profitability for the company. They act as the main point of contact for commercial clients, handling inquiries, resolving issues, and negotiating contracts. Their duties often include identifying new business opportunities, developing tailored solutions, and collaborating with internal teams to deliver services. Effective communication and strong customer service skills are essential for success in this role. Additionally, they may oversee account renewals and work to retain existing clients.

How does a commercial account manager collaborate with other departments to meet client needs?

Commercial Account Managers often work closely with teams such as underwriting, claims, risk management, and customer service to ensure clients receive comprehensive solutions. They act as a liaison, communicating client requirements and feedback across departments to coordinate tailored services and resolve any issues promptly. Effective collaboration is crucial for maintaining strong client relationships and ensuring smooth policy renewals or modifications.
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What cities near Decatur, GA are hiring for Commercial Account Manager jobs? Cities near Decatur, GA with the most Commercial Account Manager job openings:
Commercial Account Manager jobs near you
Infographic showing various Commercial Account Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,134 per year, or $31.8 per hour.

Account Manager- Commercial Insurance

Insurance Office of America

Atlanta, GA • On-site

Full-time

Medical, Retirement

Re-posted 28 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Job Description:

Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)- Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)- Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) - Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer:

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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