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Collections Officer Jobs in Minnesota (NOW HIRING)

Tiffany

Branch Security Officer - Edina Southdale

Edina, MN

$16.50 - $19.75/hr

We continually educate ourselves about new merchandise collections, cultures and the evolving ... The Security Officer maintains a secure environment for clients and employees at all times. This ...

Compeer Financial

Prin Credit Officer Risk

Lakeville, MN · On-site

$118K - $202K/yr

Prin Credit Officer Risk Empowered to live. Inspired to work. Compeer Financial is a member-owned ... Skill in negotiating acceptable and favorable terms and conditions related to loan collections.

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All JobsCollections Officer JobsCollections Officer Jobs in Minnesota

Collections Officer information

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How much do collections officer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for collections officer in Minnesota is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $28.94 per hour, depending on experience, location, and employer.

What is a collections officer?

A collections officer collects debts on behalf of a company or organization. As a collections officer, you work with delinquent accounts and attempt to collect payment from the debtors. You follow all legal processes necessary to collect the amount owed, which may include taking legal action against the borrower. Your job duties may require you to locate and contact the debtors and make personal visits to collect payment. Qualifications for this career include investigative experience and excellent negotiation skills.

What does a collections officer do?

A Collections Officer is responsible for recovering outstanding debts from individuals or businesses on behalf of a company or financial institution. They contact debtors via phone, email, or letters to negotiate repayment plans and ensure payments are made on time. Collections Officers also maintain records of communications, follow up on overdue accounts, and may escalate unresolved cases to legal teams. Their goal is to minimize financial losses while maintaining a professional and respectful relationship with clients.

What are the key skills and qualifications needed to thrive as a collections officer, and why are they important?

To thrive as a Collections Officer, you need a solid understanding of debt collection practices, financial regulations, and strong numerical skills, often supported by a background in finance or business administration. Familiarity with collections management software, CRM systems, and regulatory compliance tools is typically required. Excellent negotiation, resilience, and interpersonal communication skills help Collections Officers engage effectively with clients and resolve payment issues. These skills ensure effective debt recovery, maintain customer relationships, and uphold organizational financial health.

How does a collections officer typically collaborate with other departments to resolve outstanding accounts?

Collections Officers frequently work closely with customer service, sales, and finance teams to resolve outstanding accounts. They may coordinate with customer service to clarify account discrepancies or payment issues and work with the sales team to understand client history and maintain positive relationships. Regular communication with the finance department is also essential for updating payment records and ensuring compliance with company policies. This cross-functional collaboration helps Collections Officers effectively address payment concerns while preserving customer relationships.

What is the difference between Collections Officer vs Credit Analyst?

AspectCollections OfficerCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentFinancial institutions, debt collection agencies, banksBanks, lending companies, financial services firms
Employer & Industry UsagePrimarily in debt recovery and customer service rolesInvolved in assessing creditworthiness and loan approvals
Common Search & Comparison IntentUnderstanding roles in debt collectionEvaluating credit risk and financial analysis

While both roles operate within the financial sector, a Collections Officer focuses on recovering outstanding debts and managing delinquent accounts, often requiring strong communication skills. A Credit Analyst assesses the creditworthiness of individuals or businesses to inform lending decisions, typically requiring analytical skills and financial knowledge. Both roles are essential in financial institutions but serve different functions in credit management.

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Collections Officer jobs near you
Infographic showing various Collections Officer job openings in Minnesota as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,392 per year, or $22.8 per hour.

VP/Credit Officer III - Equipment Finance

Bell Bank

Maple Grove, MN • On-site

Full-time

Re-posted 5 days ago

Bell Bank rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

146th of 171 rated banks

Job description

Job Summary:
The VP - Credit Officer will underwrite, decision or make credit recommendations for equipment loan and lease transactions ranging from $50,000 to $1,000,000+ that originate from vendor, direct and indirect channels. Identify risks and offer alternative credit structures to improve portfolio quality. Assist with strategic leadership for the Department's credit and operational activities. This includes proposing enhancements to credit policy, credit processes, portfolio management, ongoing processing of collateral analysis, security perfection and collections.
Primary Duties:
  • Provide recommendations for the creditworthiness of end user customers as well as the partner vendors and investors.
  • Maintain relationships with key customers, vendors, investors and internal stakeholders.
  • Assist the sales team in the pre-qualification of new opportunities.
  • Interface with customers, partners and sales to obtain required financial information and resolve any credit related issues.
  • Organize and maintain the renewal of credit lines, portfolio ratings and annual reviews.
  • Track and communicate key industry data and economic influencers to the broader organization.
  • Assist in collection related activities that may lead to the workout and/or restructuring of accounts.
  • Assist in syndication related activities leading to the sale of equipment finance transactions for exposure management and/or fee income.
  • Assist in the development of report creation that thoroughly monitors the portfolio and credit processes.
  • Ensure compliance with appropriate regulatory requirements.
  • Conduct business that upholds a high level of ethical standard.
  • Know by name and face as many customers and employees as possible, calling them by name as often as possible.
  • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
  • Know, understand, and live the company values and bottom line.
  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
  • Prompt and reliable attendance.
  • Perform other duties as assigned.

Job Skills Required:
  • BA or BS degree in accounting, finance, or related field.
  • Minimum 5 years of equipment finance underwriting experience.
  • Working knowledge of equipment finance documentation, including security perfection.
  • Collateral analysis experience across many industries, including ag, construction, transportation, manufacturing and healthcare.
  • Strong leadership skills.
  • Professional written and communication skills.
  • Ability to deal with multiple tasks and deadlines.
  • Effective time management and organizational skills.

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