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Collections Manager Jobs in Virginia (NOW HIRING)

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Collections Specialist

Richmond, VA · On-site

$22 - $26/hr

Collections Specialist Details: * Schedule: Monday-Friday | 9:00 AM - 6:00 PM | 1 Saturday per ... Manage bankruptcy-related accounts, including reviewing documentation, validating proceedings, and ...

AIR Control Concepts

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The specialist will work closely with the sales, project management, and customer service teams to ... Collections (approximately 80%) * Own the accounts receivable aging report, contacting every past ...

AIR Control Concepts

Collections Specialist

Norfolk, VA · On-site +1

$65K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The specialist will work closely with the sales, project management, and customer service teams to ... Collections (approximately 80%) * Own the accounts receivable aging report, contacting every past ...

NC SECU

Implement and optimize workforce management systems to ensure appropriate recovery collections ... staffing levels * Ensure continuous improvement in key performance metrics including right-party ...

AIR Control Concepts

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The specialist will work closely with the sales, project management, and customer service teams to ... Collections (approximately 80%) * Own the accounts receivable aging report, contacting every past ...

Sallie_mae

Director, Collections Strategy

Sterling, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery ... Manages key partnerships across the business to influence change. First Line of Defense * Leads ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Managing automated calls and emails * Working closely with various departments to reach monthly ... Minimum of 1 year of credit and collections experience highly preferred. * Minimum of 1 year of ...

LHH US

Collections Specialist

Chesapeake, VA

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY The Collections Specialist is responsible for tracking and collecting past due customer ... Excellent time management skills with the ability to manage multiple priorities * Excellent ...

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recommends resolutions to members with delinquent accounts by phone, manages and follows up when ... One year of collections experience preferred; customer service, sales or related experience is ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Virginia

Collections Manager information

See Virginia salary details

$30.7K

$58.2K

$108.1K

How much do collections manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collections manager in Virginia is $58,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $64,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Virginia?

The most popular types of Collections jobs in Virginia are:

What are popular job titles related to Collections Manager jobs in Virginia?

For Collections Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Virginia look for?

The top searched job categories for Collections Manager jobs in Virginia are:

What cities in Virginia are hiring for Collections Manager jobs?

Cities in Virginia with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,218 per year, or $28 per hour.

Collections Representative - Legal

Harris Loftus PLLC

Manassas, VA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Collections Representative 
Location: Manassas, Virginia 
Employment Type: Full-time (40 hrs/wk) 
 About HarrisLoftus, PLLC 
HarrisLoftus, PLLC is a fast-growing law firm representing national clients across multiple states. We partner with financial institutions and other creditors to resolve consumer and commercial debt through professional, compliant, and results-driven legal processes. 
 
Role Overview 
We are seeking a motivated and professional Collections Representative to join our team. This is a phone-based debt collection role focused on communicating with debtors to resolve outstanding balances. The ideal candidate is a strong communicator, detail-oriented, and comfortable navigating sensitive financial conversations with professionalism and empathy. 

Key Responsibilities 
  • Answer inbound and outbound collection calls in a professional and courteous manner 
  • Communicate with debtors to negotiate payment arrangements and resolve outstanding balances 
  • Maintain accurate and up-to-date account records and documentation 
  • Adhere to all federal and state debt collection laws, including FDCPA compliance 
  • Meet daily and weekly collection targets and performance deadlines 
  • Escalate complex or unresolved accounts to the legal team as needed 
  • Respond to debtor inquiries via phone and email in a timely manner 
  • Collaborate with internal teams to ensure accurate account management 
 
Required Qualifications 
  • High school diploma or equivalent 
  • 1+ year of collections, customer service, or phone-based experience 
  • Proficiency in Microsoft Office (Word, Outlook, Excel) 
  • Strong verbal communication and negotiation skills 
  • Ability to handle high call volumes in a fast-paced environment 
  • Professional and empathetic demeanor when handling sensitive conversations 
  • Strong attention to detail and organizational skills 
  • Reliability and ability to work effectively in a fast-paced team environment 
  • Ability to multitask and prioritize competing deadlines 
  • Ability to maintain confidentiality of sensitive account information 
  • Positive attitude and team-oriented mindset 
  • Ability to work overtime as required 
 
Preferred Qualifications 
  • Prior debt collections or financial services experience 
  • Bilingual in Spanish (conversational or professional fluency) 
  • Experience with collections management software or CRM systems 
 
What We Offer 
  • Competitive pay range $20.00-$25.00, per hour depending on experience 
  • 401(k) with employer match 
  • Medical, dental, and vision insurance 
  • Paid time off 
  • Profit-sharing opportunities 
  • Advancement opportunities 
 
Equal Opportunity Employer 
HarrisLoftus, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.