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Collections Director Jobs in Raleigh, NC (NOW HIRING)

Allied Universal

Director of Operations

Raleigh, NC · On-site

$120 - $190/hr

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... collections, and controlling expenses * Collaborate with leadership to drive organic business ...

Allied Universal

Director of Operations

Raleigh, NC

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... collections, and controlling expenses * Collaborate with leadership to drive organic business ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... collections, and controlling expenses * Collaborate with leadership to drive organic business ...

Allied Universal

Director of Operations

Raleigh, NC

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... collections, and controlling expenses * Collaborate with leadership to drive organic business ...

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Showing results 21-40

All JobsCollections JobsCollections Director JobsCollections Director Jobs in Raleigh, NC

Collections Director information

See Raleigh, NC salary details

$55.4K

$98.3K

$159.4K

How much do collections director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for collections director in Raleigh, NC is $98,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $107,400.00 per year, depending on experience, location, and employer.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the most commonly searched types of Collections jobs in Raleigh, NC?

The most popular types of Collections jobs in Raleigh, NC are:

What are popular job titles related to Collections Director jobs in Raleigh, NC?

For Collections Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Collections Director jobs in Raleigh, NC look for?

The top searched job categories for Collections Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collections Director jobs?

Cities near Raleigh, NC with the most Collections Director job openings:

Collections Director jobs near you

Director, Regional Operations - Central NC

FastMed

Durham, NC • On-site

Full-time

Posted 18 days ago

FastMed Urgent Care rating

6.3

Company rating: 6.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The Regional Director of Operations Central North Carolina, will be required to travel to the following North Carolina cities/clinic sites on a consistent basis: Burlington, Cary, Durham, Fuquay Varina, Garner, Greensboro, Henderson, High Point, Raleigh, Roxboro, Sandford.


POSITION SUMMARY:

The Regional Director of Operations will oversee the management of all Center Managers in their designated region, and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director’s team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.

DUTIES AND RESPONSIBILITIES:

  • Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
    • Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
    • Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
    • Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
    • Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
    • Successful hiring and onboarding of Center Managers
    • Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers’ job roles
    • Performance management, including ongoing effective coaching and feedback
    • Ensuring superior Patient Satisfaction as measured by
      • Google Ratings
      • Total Visits (Urgent Care, Primary Care, Workers’ Compensation)
  • Implements and manages Joint Commission standards and processes to ensure clinics are compliant
  • Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
  • Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
  • Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
  • Strive to embody FastMed’s core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed’s philosophy of Compassionate Hospitality
  • Leads the process of front desk collections and time of service payments
  • Other duties as assigned
QUALIFICATIONS:

EDUCATION: Minimum of an Associate Degree is required. Bachelor’s degree is preferred

EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting

SKILLS:

  • Process improvement experience required
  • Ability to manage and resolve conflict
  • Proficiency with critical thinking
  • Computer proficiency in Windows based software
  • Workflow management and process improvement
  • Experience with electronic medical records (EMRs), EPIC preferred
  • Experience with front and back office clinic operations


What FastMed Urgent Care employees say

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