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Collections Admin Assistant Jobs (NOW HIRING)

S2 Capital LLC

Assistant Property Manager - Dallas

Dallas, TX · On-site

$18.25 - $25/hr

Maintain service contracts, trackexpirationdates, and prepare bid packages when necessary. * Assist Property Managers with monthly and periodic tenant billing and collections. * Administer collection ...

Aire Serv

Administrative Assistant

Melbourne, FL · On-site

$15 - $17/hr

... Admin Assistant position is responsible for performing all administrative support related to the ... collections, and preparation of estimates and service requests • Maintain office, HVAC ...

Aire Serv

Administrative Assistant

Melbourne, FL · On-site

$15 - $17/hr

... Admin Assistant position is responsible for performing all administrative support related to the ... collections, and preparation of estimates and service requests • Maintain office, HVAC ...

Imperial Dade

Credit & Collections, Lead

Denver, CO · On-site

$23 - $24/hr

... members * Assist the Credit & Collections Manager with daily team operations and serve as the ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Medix

Collections Specialist

Phoenix, AZ · On-site

$20/hr

Welcome and assist clients, visitors, and vendors. * Address general inquiries or route them to the ... Qualifications * 2+ years of Medical Admin/Billing experience. * Strong working knowledge of ...

Adecco

Call Center Collections Specialist

Tempe, AZ

$22/hr

Determine cause of delinquency and best course of action to assist delinquent customer. * Document ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Credit and Collections/Pitts

Pittsburgh, PA · Hybrid

$20/hr

Work closely with the accounting and customer service teams to resolve account concerns * Assist ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Credit and Collections/Pitts

Pittsburgh, PA · Hybrid

$20/hr

Work closely with the accounting and customer service teams to resolve account concerns * Assist ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Aramark

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

Reconcile customer accounts to apply cash and assist with resolving billing discrepancies * Prepare ... Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed * Serve as ...

Aramark

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

Reconcile customer accounts to apply cash and assist with resolving billing discrepancies * Prepare ... Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed * Serve as ...

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Collections Admin Assistant information

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How much do collections admin assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections admin assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

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Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Collections Associate (Aderant)

RR Donnelley

Warrenville, IL • On-site, Remote

$17.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Company Description
Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly
Job Description
The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up.
Location: Remote
Shift: Mon-Fri, 10am - 7pm
Job duties
(* denotes an "essential function")
  • *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
  • *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
  • *Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
  • *Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
  • *Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
  • *Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
  • *Prepare documents for write-off of accounts receivable adhering to the firm's approval policy.
  • *Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
  • *Research and monitor unapplied payments.
  • *Monitor payment arrangements to ensure compliance with payment terms.
  • Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
  • Identify problems or issues in processes and implement solutions bringing bottom line results.
  • Meet or exceed all assigned deadlines.
  • The daily make-up of tasks for this position may vary depending on the client or department's needs.

Working conditions
  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment and/or work from home setting.
  • Business casual and/or professional attire required.

Qualifications
  • Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
  • 2 or more years hands-on collections experience preferably in a law firm environment or professional services industry
  • Ability to provide high level of customer service in a fast-paced environment
  • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
  • Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
  • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
  • Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
  • Excellent time and task management skills
  • ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
  • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment

Supervision
  • Number and title(s) of direct reports (if any): N/A
  • Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships
  • Internal: This position works closely with the Financial Support Services team

External: Clients (client facing)
Additional Information
The salary range for this role at the noted RRD location is $17.74/hour - $28,80/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision
coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLOH
#LI-0925
#WLNAT
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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