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Collections Admin Assistant Jobs in Ohio (NOW HIRING)

cityofcolumbus

FISCAL ADMINISTRATOR

Columbus, OH · On-site

... Collections funds. * City Auditor Liaison: Collaborate directly with City Auditors to reconcile ... Legislation Management: Assist with the planning fiscal legislation, appropriations requests, and ...

F&M Bank

Overdraft Administrator

Swanton, OH · On-site

Refer accounts for external collection processing as required. * Assist customers in repayment ... Process External Collections Statements Monthly * Extract Reports and Review Auto Charge off ...

Henry W Bergman

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Administrative Personal Assistant

Toledo, OH · On-site

$18 - $25/hr

Track receivables and assist with collections/reporting * Plan and organize projects with minimal ... Maintain strong alignment across team and daily operations What We Expect * 2+ years in admin ...

E*Pro, Inc.

Sharepoint Admin

Cleveland, OH

Setting of site collections and managing user access. Assist users with sharepoint site setup, onboarding new users. Monitor production environment. Liasion with window, IIS and SQL server teams.

Joyful Smiles

Dental receptionist / admin

Cincinnati, OH · On-site

$18 - $25/hr

Knowledge of medical coding practices (ICD coding) and experience with medical collections is a ... Join our team as a Dental Office Assistant where you will contribute to creating a welcoming ...

DINE RIGHT EAT WELL CONSULTING LLC

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Operations Director

Columbus, OH · On-site

$23 - $30/hr

Implementing directives from Executive Director/Administrator * Assist in managing annual budgets ... and collections. * Support agency presence through occasional networking. * Provide feedback ...

DINE RIGHT EAT WELL CONSULTING LLC

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Operations Director

Columbus, OH · On-site

$23 - $30/hr

Implementing directives from Executive Director/Administrator * Assist in managing annual budgets ... and collections. * Support agency presence through occasional networking. * Provide feedback ...

ABC Management

Assistant Property Manager

Warren, OH · On-site

$15 - $20/hr

... leasing, collections, resident services, maintenance, revenue enhancement, capital improvements ... Administer HUD/Tax Credit recertification's * Provide customer service to residents * Processing ...

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All JobsCollections Admin JobsCollections Admin Assistant JobsCollections Admin Assistant Jobs in Ohio

Collections Admin Assistant information

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are popular job titles related to Collections Admin Assistant jobs in Ohio?

For Collections Admin Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Collections Admin Assistant jobs in Ohio look for?

The top searched job categories for Collections Admin Assistant jobs in Ohio are:

What cities in Ohio are hiring for Collections Admin Assistant jobs?

Cities in Ohio with the most Collections Admin Assistant job openings:

Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Regional Business Office Manager

Progressive-Quality-Care

Lyndhurst, OH • On-site

$85 - $110/hr

Other

Re-posted 6 days ago

Job description

Lead Financial Excellence. Empower Exceptional Care!

Why Join Us?

  • We are a family owned, growing company, with hotel-like facilities that we build!
  • Positive, Family-Like Atmosphere– Work in a fun, supportive environment where you’re appreciated & valued.
  • Strong, Stable Leadership– Join a team led by experienced managers who are committed to customer service excellence and staff development.

The Regional Business Office Manager (RBOM) is responsible for overseeing and supporting the business office operations across multiple Progressive Quality Care facilities. This role ensures accurate billing, compliance with payer requirements, and effective training and support for facility-level Business Office Managers (BOMs). The RBOM plays a critical role in optimizing revenue, maintaining policy compliance, and improving overall financial performance.

Qualifications:
  • Minimum of 2 years of experience in a skilled nursing facility business office
  • Strong working knowledge of Medicare, Medicaid, and managed care eligibility and billing
  • Proficiency in relevant software systems including Quadax, MITS, Availity, Waystar, MyCare Portals, and PointClickCare
  • Experience with Provider Gateway forms (9401, 10203, 7078)
  • Excellent organizational, communication, and time management skills
  • Ability to travel regularly to multiple facilities
  • Strong analytical and problem‑solving abilities
  • Professional demeanor and commitment to company goals
Job Duties:
  • Travel to facilities to provide on-site training, support, and follow‑up for BOMs
  • Train and support staff in census management, eligibility tools, billing processes, and software systems
  • Oversee accounts receivable, aging reports, cash receipts, refunds, and resident trust accounts
  • Ensure accurate account adjustments and month‑end close procedures
  • Serve as the primary contact for BOMs and Administrators to resolve issues and provide guidance
  • Provide coverage for facility BOMs when needed
  • Complete month‑end balancing reports and reconciliation sheets for corporate close
  • Audit and reconcile accounts, troubleshoot billing issues and ensure payer accuracyEnsure proper documentation for Medicaid and MyCare billing, including LOC and 9401 forms
  • Monitor and support Medicaid pending accounts and logs; attend Medicaid hearings as needed
  • Audit RFMS for authorizations, over‑resource letters, negative balances, and surety bond coverage
  • Conduct monthly aging reviews with BOMs and Administrators; assist with collections and resubmissions
  • Oversee private pay collections and elevate accounts to corporate collections when necessary
  • Identify uncollectable accounts and forward to corporate collections
  • Complete site visit reports and communicate findings with Administrators and Corporate AR
  • Maintain regular communication with Administrators, Corporate AR Manager, and CFO
  • Stay updated on reimbursement changes and conduct training as needed
  • Participate in weekly corporate meetings to review focus buildings, issues, and successes
Physical Requirements:
  • Ability to travel frequently between facilities
  • Ability to sit, stand, and walk for extended periods
  • Use of hands and arms for documentation and computer tasks
  • Must be able to manage multiple tasks in a fast‑paced environment
  • May be exposed to emotionally sensitive situations when working with residents and families

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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