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Collections Admin Assistant Jobs in Ohio (NOW HIRING)

Administer employee benefit eligibility * Coordinate payroll deductions for insurance benefits ... Communicate professionally with customers regarding invoices and payments * Assist with collections

... Assist or possibly mirror the existing configuration in the SCCM environment to others as needed. Meaning they may have to take all applications, packages & collections; then recreate in test or ...

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Collections Admin Assistant information

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.
What job categories do people searching Collections Admin Assistant jobs in Ohio look for? The top searched job categories for Collections Admin Assistant jobs in Ohio are:
What cities in Ohio are hiring for Collections Admin Assistant jobs? Cities in Ohio with the most Collections Admin Assistant job openings:
Infographic showing various Collections Admin Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

$22 - $25/hr

Full-time

Dental, Retirement, PTO

Re-posted 10 days ago


Job description

Ohio Holistic Dental Center is seeking an experienced, detail-oriented Dental Front Desk Coordinator

Job Summary:
Ohio Holistic Dental Center is seeking an experienced, detail-oriented Dental Front Desk Coordinator to join our patient-centered, holistic dental practice in Centerville, Ohio. This full-time role is ideal for a professional who values whole-person care, clear communication, and exceptional patient experiences, and who is confident in managing the administrative and financial responsibilities of a fee-for-service practice.

Title

Dental receptionist / admin

Job Description

Key Responsibilities:
• Greet patients warmly and create a calm, welcoming environment aligned with holistic care values
• Manage a multi-line phone system with professionalism, empathy, and efficiency
• Schedule new and existing patient appointments using dental practice management software (Dentrix or ORYX)
• Review, update, and maintain accurate patient records in compliance with HIPAA regulations
• Process and manage referral correspondence and related documentation
• Assist with patient intake, including collecting patient information and explaining treatment plans
• Present treatment plans and confidently discuss financial arrangements and collections
• Process payments, perform dental coding, and review documentation for accuracy
• Coordinate closely with clinical staff to support smooth clinic operations and optimal patient flow
• Manage office supplies, filing systems, and maintain an organized, welcoming front desk area
Why Join Ohio Holistic Dental Center?
At Ohio Holistic Dental Center, we prioritize comprehensive, patient-focused care that considers the connection between oral health and overall wellness. We are committed to creating a supportive, respectful workplace where team members are valued, patients feel heard, and high-quality care begins the moment a patient contacts our office.
Application Questions
• Can you arrive at 6:30am and stay until 4:00pm on Mondays through Thursdays?
• How many years have you worked in a private dental practice?
• Have you worked in a fee-for-service practice before?
• Do you have at least a high school diploma or GED?
• We are only looking at applicants with at least 3 years of experience at the front desk of a dental office. How many years of experience do you have?

Salary Range

Full-time $22 - $25 per hour

$22.00 - $25.00 per hour

Benefits

Benefits:
• 401(k) matching
• Employee discount
• Free on-site parking
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Shift & Schedule

Monday to Friday

Requirements

Required Experience & Qualifications:
• Minimum of 3 years of dental front office or clinical administrative experience
• Strong understanding of dental terminology, billing, and coding procedures
• Demonstrated knowledge of HIPAA regulations and health information management
• Experience working in a fee-for-service dental practice
• Proficiency with dental software and general computer systems
• Excellent phone etiquette, typing skills, and patient-centered communication
• Ability to multitask, stay organized, and remain calm in a fast-paced environment

Hiring Process

[1] Please apply through the Jobley application form

[2] A recruiter will contact you to schedule an interview

[3] Interview

[4] Job offer

[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.