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Collections Admin Assistant Jobs (NOW HIRING)

Robert Half

Collections Admin

Lawrence, MA · On-site

$23.75 - $26/hr

We are looking for a Collections Admin to support loan servicing and administrative operations for ... • Assist with operational workflows tied to loan administration and related banking functions ...

Grainda Builders Inc.

Be Seen First

Construction Bookkeeper & Admin Assistant

Charlotte, NC · On-site

$60K - $75K/yr

Grainda Builders Construction Bookkeeper & Admin Assistant Location: Charlotte, NC (serving ... Manage accounts payable processes, including invoice entry, payment tracking, and collections

New

24/7 Motorcoach

Project/Admin Assistant

Las Vegas, NV · On-site

$17 - $22.75/hr

Ability to enter Invoices and file correctly * Assist with Sales/Rental Contracts * Assist General manager with caries projects and tasks * Assist Service writer with collections Small business with ...

24/7 Motorcoach

Project/Admin Assistant

Las Vegas, NV · On-site

$17 - $22.75/hr

Ability to enter Invoices and file correctly * Assist with Sales/Rental Contracts * Assist General manager with caries projects and tasks * Assist Service writer with collections Small business with ...

24/7 Motorcoach

Project/Admin Assistant

Las Vegas, NV · On-site

$17 - $22.75/hr

Ability to enter Invoices and file correctly * Assist with Sales/Rental Contracts * Assist General manager with caries projects and tasks * Assist Service writer with collections Small business with ...

City of Cudahy, WI

Accounting Admin Asst

Cudahy, WI · On-site

$26.60 - $34.19/hr

Administration of delinquent balance collections related to municipal billings. * Assist with preparation of information and documents to support the annual independent audit. System Management

Casa de la Familia

Collections Specialist

Los Angeles, CA

$20 - $27/hr

Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense ... when appropriate. * Assist with filing Declarations of Readiness (DORs) and other workers ...

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Collections Admin Assistant information

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How much do collections admin assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for collections admin assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

How much is an admin assistant's salary?

The salary for a Collections Admin Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Benefits and overtime may also impact total compensation.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a Collections Admin Assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a Collections Admin Assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What is the highest paid administrative assistant?

The highest paid administrative assistants typically work in specialized industries such as finance, law, or executive support, and can earn salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, location, and the complexity of the role, with executive or senior administrative assistants earning the most. Advanced skills in office management, software, and communication can also contribute to higher compensation.

What does a collection assistant do?

A collections assistant supports the collections department by contacting customers to recover overdue payments, updating account records, and maintaining accurate financial data. They often use accounting or customer relationship management (CRM) software and need strong communication and organizational skills. The role typically involves following company policies and may require attention to detail and basic financial knowledge.

What are the key skills and qualifications needed to thrive as a Collections Admin Assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

How to get a job in collections?

To get a job as a Collections Admin Assistant, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with collection software or databases. Relevant experience in customer service or finance can be beneficial, and some roles may require knowledge of debt recovery laws or certifications such as the Certified Collections Professional (CCP).
More about Collections Admin Assistant jobs
What cities are hiring for Collections Admin Assistant jobs? Cities with the most Collections Admin Assistant job openings:
What states have the most Collections Admin Assistant jobs? States with the most job openings for Collections Admin Assistant jobs include:
What job categories do people searching Collections Admin Assistant jobs look for? The top searched job categories for Collections Admin Assistant jobs are:
Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Collections Admin

Collections Admin

Robert Half

Lawrence, MA • On-site

$23.75 - $26/hr

Temporary

Re-posted 7 days ago

Job description

We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position.
Responsibilities:
• Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards.
• Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision.
• Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items.
• Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks.
• Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule.
• Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution.
• Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.• At least 2 years of experience in a bank, credit union, or similar financial institution environment.
• Prior exposure to collections, loan servicing, loan administration, or retail banking operations.
• Demonstrated ability to perform high-volume data entry and clerical processing with exceptional attention to detail.
• Experience handling reports, logs, mail processing, and other administrative support tasks in a regulated setting.
• Working knowledge of banking operations and compliance expectations related to account documentation and servicing activities.
• Strong organizational skills with the ability to manage repetitive tasks accurately and meet deadlines consistently.
• Clear written and verbal communication skills for collaborating with colleagues, vendors, and operational teams.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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