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Collections Admin Assistant Jobs (NOW HIRING)

Parker

Credit & Collections Admin

Lexington, KY · On-site

$21.50 - $28.75/hr

Compose and edit complex memos and emails with minimal guidance. Assist in the preparation of financial reports and operating statements. Confidently communicate with all levels of the Corporation ...

Awg

Admin Assistant

Huntingdon, PA · Hybrid

$16 - $21.50/hr

We are recruiting for an Admin Assistant to join our team on a part time permanent basis! What you ... Collections, Offshore, Metering, Developer Services (DS) and more. This role encompasses a wide ...

Grainda Builders Inc.

Be Seen First

Construction Bookkeeper & Admin Assistant

Charlotte, NC · On-site

$60K - $75K/yr

Grainda Builders Construction Bookkeeper & Admin Assistant Location: Charlotte, NC (serving ... Manage accounts payable processes, including invoice entry, payment tracking, and collections

City of Cudahy, WI

Accounting Admin Asst

Cudahy, WI · On-site

$26.60 - $34.19/hr

Administration of delinquent balance collections related to municipal billings. * Assist with preparation of information and documents to support the annual independent audit. System Management

City Of Cudahy, Wisconsin

Accounting Admin Asst

Cudahy, WI · On-site

$18.25 - $23.50/hr

Administration of delinquent balance collections related to municipal billings. * Assist with preparation of information and documents to support the annual independent audit. System Management

Beth Israel Lahey Health

Admin Asst ll

Brookline, MA · On-site

$19.25 - $25.75/hr

Reconciles collections at the end of the business day per established protocol. * Maintains physicians' clinical and administrative schedules and calendars. Types correspondence, manuscripts and/or ...

Beth Israel Lahey Health

Admin Asst ll

Boston, MA · On-site

$19.50 - $26.25/hr

Reconciles collections at the end of the business day per established protocol. * Maintains physicians' clinical and administrative schedules and calendars. Types correspondence, manuscripts and/or ...

Tribune Media

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

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How much do collections admin assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for collections admin assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Admin Assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a Collections Admin Assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a Collections Admin Assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

More about Collections Admin Assistant jobs
What cities are hiring for Collections Admin Assistant jobs? Cities with the most Collections Admin Assistant job openings:
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Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 13% Part Time, 1% Temporary, 7% Contract, and 2% Nights. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Collections Specialist/Admin Assistant

Edwards Chevrolet Cadillac Inc & Admin

Council Bluffs, IA

$40K/mo

Other

Posted 11 days ago

Job description

Description

GEM Financial (within Edwards Auto Group) in Council Bluffs, IA is looking for a Collections specialist/Admin Assistant. GEM Financial is a financing arm of a Buy Here Pay Here car dealership. GEM Financial provides auto loans to clients that have no credit or poor credit. This position will be a  role  multiple job duties and responsibilities. 


Hours -  Monday & Friday 8am-6pm, Tues-Thursday 8am-5pm. 1 Saturday shift per month.

$40,000 annually plus bonuses


Responsibilities

  • Taking both Inbound & Outbound calls 
  • Cashiering, taking payments in-person and over the phone
  • Making payment arrangements with customers
  • Putting together repo packets
  • Communicating and working with outside vendors
  • Other clerical duties as assigned

Requirements

  • Excellent communication skills
  • Previous collections experience is highly preferred
  • Previous experience handling payment transactions
  • Strong phone skills

Apply