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Collections Admin Assistant Jobs in Indiana (NOW HIRING)

LHH US

AR/Collections Specialist

Indianapolis, IN

$23 - $26/hr

Prepare collection status reports and AR metrics for management * Assist with credit evaluations ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

AR/Collections Specialist

Indianapolis, IN · On-site

$23 - $26/hr

Prepare collection status reports and AR metrics for management * Assist with credit evaluations ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Stem Xpert

Sr Systems Administrator

Fishers, IN

$80K - $109K/yr

Consults with third party vendors to obtain support, make recommendations, and assist users with ... Creates collections and advertisements for mass software distribution * Develops and executes ...

Pacs

Keeps abreast of collections and A/R on a daily basis. * Develops and executes creative ideas to ... Understand and reviews Quality Measures on a regular basis. * Assist in providing survey team ...

Pearle Vision - Evansville West

IN · On-site

$14.25 - $18/hr

... office administrator, medical billing and collections, appointment scheduler or medical records ... Assisting doctors during examinations * Assist with ordering glasses and contact lens supply ...

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Collections Admin Assistant information

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are popular job titles related to Collections Admin Assistant jobs in Indiana?

For Collections Admin Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Collections Admin Assistant jobs in Indiana look for?

The top searched job categories for Collections Admin Assistant jobs in Indiana are:

What cities in Indiana are hiring for Collections Admin Assistant jobs?

Cities in Indiana with the most Collections Admin Assistant job openings:

Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

AR/Collections Specialist

LHH US

Indianapolis, IN

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Manage a portfolio of customer accounts and oversee the collections process from start to finish

  • Contact customers regarding past-due balances through phone calls, emails, and written correspondence

  • Research and resolve billing discrepancies, payment issues, and account disputes

Job description

Join a Growing Team Where Your Work Truly Matters
Are you an experienced Accounts Receivable or Collections professional looking for a role where you can make a real impact? One of our clients is adding an AR / Collections Specialist to their Indianapolis team and offering the chance to work in a collaborative, supportive environment with strong leadership and career advancement opportunities. If you're motivated, detail-oriented, and enjoy helping businesses stay financially healthy, we want to hear from you.
What You'll Do
  • Manage a portfolio of customer accounts and oversee the collections process from start to finish
  • Contact customers regarding past-due balances through phone calls, emails, and written correspondence
  • Research and resolve billing discrepancies, payment issues, and account disputes
  • Review aging reports and prioritize collection efforts to improve cash flow
  • Apply customer payments and maintain accurate account records
  • Reconcile customer accounts and investigate unapplied cash
  • Work closely with customers, sales teams, and internal departments to resolve outstanding issues
  • Prepare collection status reports and AR metrics for management
  • Assist with credit evaluations and account setup as needed
  • Support month-end close activities related to accounts receivable
Qualifications
  • 2+ years of Accounts Receivable, Collections, Credit, or related accounting experience
  • Experience with business-to-business (B2B) collections preferred
  • Strong understanding of AR aging, payment applications, and account reconciliation
  • Proficiency with Microsoft Excel, including formulas and reporting functions
  • Experience working within ERP or accounting software systems
  • Excellent communication, negotiation, and customer service skills
  • High attention to detail and strong organizational abilities
  • Associate's degree in Accounting, Finance, Business, or related field preferred
What We're Looking For
  • Self-motivated and results-driven professional
  • Strong problem-solving and analytical skills
  • Ability to balance customer relationships while effectively collecting outstanding balances
  • Team player who can work independently and collaboratively
  • Comfortable managing multiple priorities and deadlines
Pay Details: $23.00 to $26.00 per hour
Search managed by: Coleman Harris
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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