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Collections Admin Assistant Jobs in Indiana (NOW HIRING)

Adventhealth

RN Surgery Room Neuro Spine

Porter, IN

$35.04 - $65.17/hr

Administer medications and treatments accurately and safely according to prescribed protocols ... collections. * Provide emotional and physical support to patients and their families during ...

LHH US

Accounting Manager / Controller

Indianapolis, IN · On-site

$100K - $120K/yr

Support customer billing, collections, and compliance-related documentation * Evaluate existing ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Quest Diagnostics

Phlebotomist II

Richmond, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Westfield, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Fishers, IN · On-site

$17.03/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Fishers, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Carmel, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Greenwood, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

LHH US

Accounting Manager / Controller

Indianapolis, IN

$100K - $120K/yr

Support customer billing, collections, and compliance-related documentation * Evaluate existing ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$19.31/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Greenwood, IN · On-site

$17.03/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$21.50/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Quest Diagnostics

Phlebotomist II

Indianapolis, IN · On-site

$17.03/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

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Showing results 41-60

All JobsCollections Admin JobsCollections Admin Assistant JobsCollections Admin Assistant Jobs in Indiana

Collections Admin Assistant information

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.
What are popular job titles related to Collections Admin Assistant jobs in Indiana? For Collections Admin Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Admin Assistant jobs in Indiana look for? The top searched job categories for Collections Admin Assistant jobs in Indiana are:
What cities in Indiana are hiring for Collections Admin Assistant jobs? Cities in Indiana with the most Collections Admin Assistant job openings:
Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Radiation Office Manager

American Oncology Network

Wayne, IN • On-site

$49K - $87K/yr

Full-time

Re-posted 17 days ago

American Oncology Network rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers

Job description

Location:
Fort Wayne Medical Oncology and Hematology
Pay Range:
$49,608.00 - $87,276.80
Job Description Summary:
Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a "working manager" as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing.
Key Performance Areas:
  • Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work.
  • Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship.
  • Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit.
  • Oversee all aspects of the handling of personnel issues.
  • Meet with patients as necessary regarding any complaints of service or regarding the facility.
  • Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions.
  • Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff.
  • Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses.
  • Verify accuracy of the daily bank deposit and make the deposit daily.
  • Responsible for ensuring that backup is performed of all next day orders in Onco/EMR.
  • Complete quarterly expense reports for the physicians and submit them to corporate accounting.
  • Assist with mergers on an as needed basis.
  • Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition.
  • Follow up and resolve any violations cited by OSHA, fire inspector, etc.
  • Monitor all nursing information requested by auditors and insure timely completion of each request.
  • Maintain and ensure the confidentiality of all patient and employee information at all times.
  • Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
  • Ensure that all employees run a daily close and all closes are in balance.
  • Keep office and personal work area and records in a neat and orderly manner.
  • Ensure the physical building and all equipment are safe for use.
  • Maintain all company equipment in a safe and working order.

Supervisory Duties:
  • Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner.
  • Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
  • Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers.
  • Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required.
  • Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time.
  • Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution.
  • Ensure employees have appropriate training and other resources to perform their jobs.
  • Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
  • Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.
  • Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken.
  • Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned:
    • Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse
    • Ensure employees have appropriate training and other resources to perform their job
    • Communicate areas of accountability and performance expected of personnel assigned
    • Determine standards of performance as a basis to review progress of personnel assigned
    • Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director.
    • Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions
    • Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity
    • Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity
    • Develop individuals for future advancement by coaching and training
    • Approve bi-weekly timecards for accuracy.

Job Qualifications and Requirements:
Education:
  • High school education required; Associates degree required; Bachelors preferred

Certifications/Licenses:
  • Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.

Previous Experience (including minimum years of experience):
  • 5 years experience in Physician Practice or Healthcare; oncology preferred
  • 2-4 years experience in a front office setting
  • 2 years management experience

Core Capabilities:
  • Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
  • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
  • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
  • Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
  • Computer Skills:
    • Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

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