1

Collections Admin Assistant Jobs in Washington (NOW HIRING)

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

Reconcile customer accounts to apply cash and assist with resolving billing discrepancies * Prepare ... Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed * Serve as ...

Collections Specialist

Rockville, MD · Hybrid

$45K - $63K/yr

Reconcile customer accounts to apply cash and assist with resolving billing discrepancies * Prepare ... Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed * Serve as ...

Collections Specialist

Rockville, MD · On-site

$45K - $63K/yr

Reconcile customer accounts to apply cash and assist with resolving billing discrepancies * Prepare ... Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed * Serve as ...

Responsible for directing library specialists and student library research assistants. Reports to ... Internal contacts include administrators, faculty, students and staff of the School of Law and the ...

Accounting Assistant

Annapolis, MD · On-site

$52K - $55K/yr

Monthly ACH collections * Input and record payments, charges, and credits to proper accounts ... Provide admin support to multiple departments Qualifications for the Accounting Assistant: * 2+ ...

Monthly ACH collections * Input and record payments, charges, and credits to proper accounts ... Provide admin support to multiple departments Qualifications for the Accounting Assistant: * 2+ ...

ACCOUNTING ADMINISTRATOR

Annapolis, MD · On-site

$50K - $60K/yr

... collections of outstanding accounts Generate and send customer invoices Set up customer accounts ... Assist with daily entry of customer contracts for work sold Input and maintain certificates of ...

New

Principal responsibilities include; operations, data entry, billing, collections, scheduling and ... Administer initial evaluations and assist new students. * Assess and monitor student progress and ...

Be Seen First

... admin/property manager assistant for maintenance coordination, asset management, property ... Collections calls/texts/emails and followups * Maintenance Coordination * Delinquency Reporting

Be Seen First

... admin/property manager assistant for maintenance coordination, asset management, property ... Collections calls/texts/emails and followups * Maintenance Coordination * Delinquency Reporting

next page

Showing results 1-20

Collections Admin Assistant information

How much is an admin assistant's salary?

The salary for a Collections Admin Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Benefits and overtime may also impact total compensation.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a Collections Admin Assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a Collections Admin Assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What is the highest paid administrative assistant?

The highest paid administrative assistants typically work in specialized industries such as finance, law, or executive support, and can earn salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, location, and the complexity of the role, with executive or senior administrative assistants earning the most. Advanced skills in office management, software, and communication can also contribute to higher compensation.

What does a collection assistant do?

A collections assistant supports the collections department by contacting customers to recover overdue payments, updating account records, and maintaining accurate financial data. They often use accounting or customer relationship management (CRM) software and need strong communication and organizational skills. The role typically involves following company policies and may require attention to detail and basic financial knowledge.

What are the key skills and qualifications needed to thrive as a Collections Admin Assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

How to get a job in collections?

To get a job as a Collections Admin Assistant, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with collection software or databases. Relevant experience in customer service or finance can be beneficial, and some roles may require knowledge of debt recovery laws or certifications such as the Certified Collections Professional (CCP).
What job categories do people searching Collections Admin Assistant jobs in Washington look for? The top searched job categories for Collections Admin Assistant jobs in Washington are:
What cities in Washington are hiring for Collections Admin Assistant jobs? Cities in Washington with the most Collections Admin Assistant job openings:
Infographic showing various Collections Admin Assistant job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Collections Specialist

Aramark

Rockville, MD • Hybrid

$45K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,256 frontline employees who took The Breakroom Quiz

392nd of 488 rated business services


Job description

Job Description

Position Summary:
The Collections Specialist will be an integral part of the Accounting team focusing on the collection of receivables for Avendra FF&E Services, US and Canada Divisions. This position will directly support the efforts to improve cash flow and increased cash collections. This position follows a hybrid work schedule and requires candidates to be located within commuting distance of our Rockville, MD office.


    
Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services 

Job Responsibilities

Primary Responsibilities 

  • Improve cash flow by increasing collection efforts
  • Proactively identify problematic accounts to senior management  
  • Analyze, document and report customer issues to Avendra FF&E Services sales
  • Reconcile customer accounts to apply cash and assist with resolving billing discrepancies
  • Prepare collection letters to customers, as requested
  • Process daily cash receipts for checks, ACH and wires
  • Prepare journal entries as needed
  • Manage refund process by identifying and assigning refunds on a monthly basis
  • Reconcile specified general ledger accounts on a monthly and quarterly basis
  • Prepare A/R reports for monthly financial package for review
  • Manage the Creditsafe matching process by identifying and assigning accounts on a quarterly basis

Secondary Responsibilities  

  • Conduct month and year-end closing procedures to ensure the accuracy of Avendra Replenishment
  • Assist with developing and generating reports to monitor Replenishment receivables  
  • Identify and participate in process improvements to improve and streamline Replenishment accounting functions
  • Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed  
  • Serve as backup with processing Credit Card transactions when needed
  • Assist with other Avendra International collection activities when needed

Primary Competencies

  • Quality & Continuous Improvement
  • Results Orientation
  • Relationship Building
  • Effective Written and Oral Communications
  • Taking Initiative
  • Business Conduct

Other Duties.  Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Work Environment.  This job operates in an office setting.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed.  

Qualifications
  • Proficiency in Accounting software, Excel and Word
  • Well-organized, able to effectively manage multiple priorities
  • Excellent interpersonal, written and oral communication skills with an ability to build relationships with all levels of management, field operations, and corporate business partners
  • Ability to take the initiative, to think out-of-the box to resolve issues and identify opportunities
  • Experience in collecting receivables preferred
  • Experience in performing account or customer reconciliations preferred

Years of Relevant Experience: 1-2 years of experience

Education Requirements:   BS/BA in relevant field required

Benefits

COMPENSATION: The salary range for this position is $45,000-$63,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.  

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.   

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US