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Collections Admin Assistant Jobs in Spokane, WA (NOW HIRING)

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Collections Admin Assistant information

See Spokane, WA salary details

$10

$20

$30

How much do collections admin assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections admin assistant in Spokane, WA is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.32 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are popular job titles related to Collections Admin Assistant jobs in Spokane, WA?

For Collections Admin Assistant jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Collections Admin Assistant jobs in Spokane, WA look for?

The top searched job categories for Collections Admin Assistant jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Collections Admin Assistant jobs?

Cities near Spokane, WA with the most Collections Admin Assistant job openings:

Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,136 per year, or $20.3 per hour.

Business Office Director

Riverside Senior Living

Spokane, WA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
*Perks and Benefits*
  • Earn up to 1% wageincrease every quarter
    • 401K Retirement Plan with Safe Harbor matching contribution
    • Length of Service Bonus Program of up to $5,000
    • Employee Referral Bonus of up to $1,000
    • Access to earned wages prior to payday
    • Generous PTO Plan
    • Career Development
    • An employee engaged scheduling system
    • Affordable Medical, Dental, Vision, Supplemental Benefits
    • Sinceri Senior Living Discount Marketplace
    • Walking Spree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position andemployment status
Purpose:
Responsible for coordinating and managing office functions and providing assistance to the Administrator daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients with clerical duties as needed.
Minimum Eligibility Requirements:
  • Working knowledge of computers including Excel, Word, and MS Office is required
  • A desire and willingness to learn new systems
  • Two years bookkeeping experience, including, but not limited to, accounts receivable, accounts payable, and payroll functions is preferred
  • Two year degree in Business or Accounting preferred
  • Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented
  • Ability to represent the facility in a positive and professional manner
  • Must be able to work effectively in an individual or team setting
  • Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation

Essential Functions:
  • Accounts Receivable
    • Post resident payments, record on cash log, and ensure timely and accurate input. As well as make timely bank deposits
  • Collections
    • Collect in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be
  • Resident Information
    • Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's account
  • Accounts Payable
    • Receive invoices and ensure accuracy of invoice and goods purchased. Code invoices and obtain proper authorization. Maintain orderly A/P files according to the bookkeeping manual
  • Payroll
    • Process new hire information, terminations, and changes. Compute hours from time and attendance device, audit information, and enter into payroll input sheet
  • Petty Cash Maintenance
    • Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations
  • Other
    • Organize and maintain all employee files, employment documentation binders and resident financial file in accordance to state and company policies and standards
    • Answering the phones and referring to the appropriate department or person
    • Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
    • Follow Marketing guidelines for phone inquiries
    • All other duties as assigned by Administrator

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