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Collections Admin Assistant Jobs (NOW HIRING)

Pacs

Billing and Collections Manager

Post, TX

$85K - $100K/yr

Billing and Collections Manager Diablo Valley Post Acute is seeking an experienced and detail ... Administrator. * Assist residents and families with Medi-Cal/Medicaid application processes.

Carpenter Co.

Collections Specialist

Richmond, VA

$18.50 - $24.75/hr

... assist in resolution of past due balances. * Resolves collectable chargebacks ... Communicates to the Credit Administrator any problem accounts and potential bad debt accounts.

PACS

Billing and Collections Manager

Concord, CA · On-site

$85K - $100K/yr

Billing and Collections Manager Diablo Valley Post Acute is seeking an experienced and detail ... Administrator. * Assist residents and families with Medi-Cal/Medicaid application processes.

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

... assist in resolution of past due balances. * Resolves collectable chargebacks ... Communicates to the Credit Administrator any problem accounts and potential bad debt accounts.

FastSigns

Inside Sales / Admin Assistant

Charlotte, NC · On-site

$18 - $20/hr

Manage pre-order collections and basic AR follow-up on your accounts * Support marketing activities (database outreach, mailings) and routine administrative tasks * Build long-term relationships with ...

Adecco

Collections Specialist

Arlington, TX

$22/hr

Determine cause of delinquency and best course of action to assist delinquent customer. * Document ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Collections Admin Assistant information

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How much do collections admin assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections admin assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

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What cities are hiring for Collections Admin Assistant jobs?

Cities with the most Collections Admin Assistant job openings:

What states have the most Collections Admin Assistant jobs?

States with the most job openings for Collections Admin Assistant jobs include:

What job categories do people searching Collections Admin Assistant jobs look for?

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Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Billing and Collections Manager

Pacs

Post, TX

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

PACS Group rating

7.6

Company rating: 7.6 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

9th of 242 rated social care providers

Job description

Billing and Collections Manager

Diablo Valley Post Acute is seeking an experienced and detail-oriented Billing and Collections Managerto join our team. This is a full-time position offering a competitive salary of $85,000-$100,000 annually (DOE), along with a comprehensive benefits package.

Schedule: Monday-Friday
Salary: $85,000-$100,000 per year (Depending on Experience)
Benefits: Medical, Dental, Vision, Paid Time Off, Retirement Plan, and more

Position Summary

The Billing and Collections Manager supports facility operations by maintaining efficient business office systems and supervising business office staff. The ideal candidate will have strong organizational, leadership, billing, collections, and healthcare administrative experience, preferably in a skilled nursing or post-acute care setting.

Essential Duties and Responsibilities

  • Obtain managed care and Medi-Cal/Medicaid authorizations, including bed holds.

  • Assist with managing resident trust funds, including printing and distributing monthly statements.

  • Supervise business office staff, including coaching, performance management, and disciplinary actions as appropriate.

  • Maintain facility census and report resident status changes.

  • Attend daily stand-up meetings and other operational meetings as requested by the Administrator.

  • Assist residents and families with Medi-Cal/Medicaid application processes.

  • Prepare TARS and other required documentation as needed.

  • Track and manage Medi-Cal/Medicaid redeterminations.

  • Participate in billing and payment processes, including preparing bank deposits.

  • Perform collection activities related to outstanding accounts and bad debt.

  • Schedule, assign, and monitor work activities to ensure operational requirements are met.

  • Follow up on assigned tasks and work results to ensure accuracy and timeliness.

  • Maintain confidentiality and compliance with all applicable regulations and facility policies.

Qualifications

  • Previous experience in a Business Office Manager role within a skilled nursing facility, post-acute care center, or healthcare setting preferred.

  • Knowledge of Medi-Cal/Medicaid, managed care authorizations, billing, collections, and resident trust accounts.

  • Strong leadership and staff supervision skills.

  • Excellent organizational, communication, and problem-solving abilities.

  • Proficiency with Microsoft Office and healthcare billing software.

  • Ability to manage multiple priorities in a fast-paced environment.

Why Join Diablo Valley Post Acute?

At Diablo Valley Post Acute, we are committed to providing exceptional care and creating a supportive workplace for our employees. We value teamwork, professionalism, and opportunities for growth and development.

Apply today to become part of our dedicated team!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

What PACS Group employees say

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About PACS

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Farmington, UT, US

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