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Collections Admin Assistant Jobs (NOW HIRING)

Casa de la Familia

Collections Specialist

Santa Ana, CA · On-site

$19.25 - $26/hr

Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense ... when appropriate. * Assist with filing Declarations of Readiness (DORs) and other workers ...

Casa de la Familia

Collections Specialist

Santa Ana, CA · On-site

$19.25 - $26/hr

Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense ... when appropriate. * Assist with filing Declarations of Readiness (DORs) and other workers ...

Casa de la Familia

Collections Specialist

Los Angeles, CA

$20 - $27/hr

Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense ... when appropriate. * Assist with filing Declarations of Readiness (DORs) and other workers ...

A-1 Services, Inc.

Full-Charge Bookkeeper

Meriden, CT · On-site

$30 - $40/hr

Accounts Receivable** (invoicing, collections, posting payments) * Pay bills and write checks ... Please submit your resume to: **[a1.admin.assist@gmail.com](mailto:a1.admin.assist@gmail.com)

Nexstar Media Group

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

WOWK-TV

Collections Specialist

Irving, TX

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

Tribune Media

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

LHH US

Collections Specialist

Uniondale, NY

$70K - $85K/yr

Responsibilities: Assist Billing Attorneys with collection efforts Contact clients for payment ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Collections Specialist

Uniondale, NY · On-site

$70K - $85K/yr

Responsibilities: Assist Billing Attorneys with collection efforts Contact clients for payment ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Collections Specialist

Brooklyn, NY

$30 - $36/hr

... * Assist with account reconciliations, adjustments, and customer account maintenance * Support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Collections Specialist

Brooklyn, NY · On-site

$30 - $36/hr

... * Assist with account reconciliations, adjustments, and customer account maintenance * Support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Senior Collections Specialist

Charlotte, NC · Hybrid

$60K - $68K/yr

Provide guidance on best practices and assist with process improvements to strengthen collections ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

LHH US

Senior Collections Specialist

Charlotte, NC · Hybrid

$60K - $68K/yr

Provide guidance on best practices and assist with process improvements to strengthen collections ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Collections Admin Assistant information

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How much do collections admin assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for collections admin assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

How much is an admin assistant's salary?

The salary for a Collections Admin Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Benefits and overtime may also impact total compensation.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a Collections Admin Assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a Collections Admin Assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What is the highest paid administrative assistant?

The highest paid administrative assistants typically work in specialized industries such as finance, law, or executive support, and can earn salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, location, and the complexity of the role, with executive or senior administrative assistants earning the most. Advanced skills in office management, software, and communication can also contribute to higher compensation.

What does a collection assistant do?

A collections assistant supports the collections department by contacting customers to recover overdue payments, updating account records, and maintaining accurate financial data. They often use accounting or customer relationship management (CRM) software and need strong communication and organizational skills. The role typically involves following company policies and may require attention to detail and basic financial knowledge.

What are the key skills and qualifications needed to thrive as a Collections Admin Assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

How to get a job in collections?

To get a job as a Collections Admin Assistant, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with collection software or databases. Relevant experience in customer service or finance can be beneficial, and some roles may require knowledge of debt recovery laws or certifications such as the Certified Collections Professional (CCP).
More about Collections Admin Assistant jobs
What cities are hiring for Collections Admin Assistant jobs? Cities with the most Collections Admin Assistant job openings:
What states have the most Collections Admin Assistant jobs? States with the most job openings for Collections Admin Assistant jobs include:
What job categories do people searching Collections Admin Assistant jobs look for? The top searched job categories for Collections Admin Assistant jobs are:
Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Collections Specialist

Collections Specialist

Casa de la Familia

Santa Ana, CA • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

About Us
Nogales Psychological Counseling is a growing psychology practice specializing in California workers' compensation, medical-legal evaluations, and behavioral health services. We are seeking an experienced Workers' Compensation Collections Specialist to manage insurance collections, resolve outstanding balances, and maximize reimbursement while maintaining professional relationships with claims administrators, adjusters, and attorneys.
Position Summary
The Workers' Compensation Collections Specialist is responsible for collecting outstanding accounts receivable for psychological treatment and medical-legal services. This position requires strong knowledge of California workers' compensation billing and collections, including follow-up with insurance carriers, documentation review, denial resolution, payment reconciliation, and account resolution.
The ideal candidate is persistent, organized, analytical, and comfortable communicating with insurance adjusters, hearing representatives, attorneys, and internal staff.
Essential Duties and Responsibilities
  • Monitor assigned workers' compensation accounts receivable.
  • Review aging reports and prioritize collection efforts.
  • Contact insurance adjusters, third-party administrators (TPAs), self-insured employers, and defense attorneys regarding unpaid claims.
  • Research payment delays, denials, and underpayments.
  • Submit appeals, reconsideration requests, and additional documentation when required.
  • Prepare and send demand letters.
  • Review Explanation of Benefits (EOBs), payment histories, and billing records.
  • Identify billing errors and coordinate corrections with the billing department.
  • Track statutes, filing deadlines, and collection timelines.
  • Document all collection activity thoroughly within the practice management system.
  • Follow up consistently until accounts are resolved.
  • Coordinate with attorneys regarding liens, hearings, and collection strategies when appropriate.
  • Assist with filing Declarations of Readiness (DORs) and other workers' compensation collection documents.
  • Maintain accurate notes and collection status for every account.
  • Identify trends causing payment delays and recommend process improvements.
  • Meet monthly collection goals.
Qualifications
  • Minimum 2 years of workers' compensation collections experience preferred.
  • Knowledge of California Workers' Compensation billing processes.
  • Experience working with insurance carriers and TPAs.
  • Familiarity with medical billing, CPT codes, and payment reconciliation.
  • Experience reviewing EOBs and denial letters.
  • Strong negotiation and communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to manage a high-volume caseload independently.
  • Proficiency with Microsoft Excel and practice management software.
  • Bilingual English/Spanish preferred but not required.
Preferred Experience
Experience with one or more of the following:
  • Psychological treatment billing
  • Medical-legal billing
  • Liens
  • DOR filings
  • EAMS
  • WCAB hearings
  • California Labor Code and Medical-Legal Fee Schedule
  • Insurance appeals
  • Collections reporting and aging analysis
Skills
  • Strong investigative and problem-solving abilities
  • Attention to detail
  • Professional written and verbal communication
  • Ability to negotiate professionally
  • Self-motivated with minimal supervision
  • Excellent documentation skills
  • Ability to manage competing priorities
What We Offer
  • Competitive salary based on experience
  • Paid time off
  • Health, dental, and vision benefits
  • Retirement plan
  • Opportunities for professional growth
  • Supportive team environment

Apply