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Collections Administrator Jobs (NOW HIRING)

Metcut Research Inc.

$55 - $75/hr

Payroll/Collections Administrator Full-time Regular Cincinnati, OH, US Metcut Research is a full-service firm with significant, world-leading experience in testing materials. We have been providing ...

Penhall

Credit & Collections Administrator

Raleigh, NC · On-site

$24 - $27/hr

Position Description Main Purpose The duties of a Collections Administrator includes maintaining customer records, collection calls and/or correspondence in a fast paced goal oriented collections ...

Addison Group

Collections Specialist

Phoenix, AZ · On-site

$21 - $27/hr

Job Title: B2B Collections Administrator Location (city, state): Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k).

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Collections Administrator information

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$28K

$48.4K

$91K

How much do collections administrator jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collections administrator in the United States is $48,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $56,000.00 per year, depending on experience, location, and employer.

What does a collections administrator do?

A Collections Administrator is responsible for managing and overseeing overdue accounts, ensuring timely payments, and maintaining financial records. They communicate with customers to arrange payment plans, resolve disputes, and escalate delinquent accounts if necessary. Additionally, they collaborate with internal teams, update account information, and ensure compliance with company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a collections administrator?

To thrive as a Collections Administrator, you need a solid understanding of accounts receivable processes, attention to detail, and experience with financial documentation, often supported by a background in finance or business administration. Familiarity with collections management software, enterprise resource planning (ERP) systems, and Microsoft Excel is typically required, and certifications in credit management can be advantageous. Excellent communication, negotiation, and conflict resolution skills are important for effectively liaising with clients and internal teams. These competencies help ensure timely recovery of outstanding payments, minimize financial risk, and maintain positive client relationships.

Is a collections administrator a stressful job?

A collections administrator role can be stressful due to the need to meet collection targets, handle difficult customer interactions, and work under strict deadlines. The job often requires strong communication skills, attention to detail, and the ability to manage multiple accounts efficiently. Stress levels vary depending on the work environment and workload, but effective time management can help mitigate stress.
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What states have the most Collections Administrator jobs?

States with the most job openings for Collections Administrator jobs include:

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The top searched job categories for Collections Administrator jobs are:

Collections Administrator jobs near you
Infographic showing various Collections Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,360 per year, or $23.2 per hour.

Collections Administrator

B & C Fire Safety Inc

Fort Walton Beach, FL • On-site

Full-time

Posted 25 days ago

Key responsibilities

  • Make daily collection calls to customers with past-due balances

  • Follow up by phone and email on outstanding invoices and document all collection activities

  • Research customer accounts, invoices, payments, credits, and adjustments to resolve account issues

Job description


B&C Fire Safety is a locally owned, family focused company with offices in Fort Walton Beach, Santa Rosa Beach, and Panama City Beach. B&C Fire Safety specializes in all facets of fire protection products and services. Our clients are comprised of commercial, industrial, hospitality, military as well as numerous local, state, and federal government entities. Our life safety protection services include the design, installation, inspection and maintenance of fire extinguishers, fire sprinkler systems, fire suppression systems and fire alarm systems. Our current territory spans the entire Florida Panhandle including Pensacola, Panama City, and Tallahassee. 

B&C Fire Safety has an immediate opening for a qualified Collections Administrator at our Fort Walton Beach or Panama City Beach, FL Locations. 

Position Summary

The Collections Administrator will be responsible for the daily follow-up and collection of past-due customer invoices. This position requires someone who is comfortable making collection calls, asking for payment, following up on promises to pay, researching account issues, and working with customers to resolve outstanding balances.

This is a hands-on collections position. Daily collection calls and consistent follow-up are an essential part of the job.

Essential Responsibilities

  • Make daily collection calls to customers with past-due balances
  • Follow up by phone and email on outstanding invoices
  • Review accounts receivable aging reports and prioritize collection activity
  • Establish and maintain a daily collection schedule
  • Document all collection calls, emails, promises to pay, and customer responses
  • Obtain specific payment commitments from customers and follow up until payment is received
  • Monitor promises to pay and immediately follow up on missed commitments
  • Research customer accounts, invoices, payments, credits, and adjustments
  • Identify billing discrepancies and work with the appropriate department to resolve them
  • Communicate professionally with customers regarding overdue invoices
  • Handle customer objections and payment concerns professionally and effectively
  • Escalate seriously delinquent accounts to management when appropriate
  • Maintain accurate and current customer account notes
  • Work closely with billing, service, inspections, sprinkler, alarm, and fire extinguisher departments to resolve account issues
  • Assist with placing appropriate accounts on credit hold when directed by management and send monthly customer statements
  • Assist management with collection reports and accounts receivable aging
  • Maintain confidentiality of customer and company financial information
  • Perform other accounts receivable and administrative duties as assigned

Requirements:

  • 1–3 years of collections, accounts receivable, billing, or related experience preferred
  • Experience making business-to-business collection calls preferred
  • Strong verbal and written communication skills
  • Comfortable having direct conversations about overdue balances
  • Professional, persistent, and confident
  • Strong attention to detail
  • Excellent organizational and follow-up skills
  • Ability to prioritize multiple accounts and deadlines
  • Ability to work independently and take ownership of assigned accounts
  • Basic Microsoft Excel and Microsoft Office skills
  • Experience with accounting, ERP, or service management software is a plus
  • High school diploma or equivalent
  • Valid Driver's License
  • Must pass Pre-employment drug screen and background check