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Collections Call Center Supervisor Jobs (NOW HIRING)

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Glidewell ...

Glidewell Dental

Collections Call Center

Irvine, CA

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead(s) to ensure policies and procedures are followed, and performance standards are met. Additionally ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

Alivia Health

PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

New

Alivia Health

PR · On-site

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

New

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Remote Call Center Supervisor Shifts: Vary Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote) Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote) **Must be available for any 8hr shifts within the ...

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All JobsCollections Call Center Supervisor Jobs

Collections Call Center Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do collections call center supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collections call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Collections Call Center Supervisor vs Collections Specialist?

AspectCollections Call Center SupervisorCollections Specialist
CredentialsHigh school diploma; some roles prefer experience in collections or supervisory trainingHigh school diploma; experience in collections preferred
Work EnvironmentSupervises team in call center setting, overseeing daily operationsHandles individual collections calls, working directly with clients
Employer & Industry UsageCommon in financial services, healthcare, and utility companiesFound across banking, credit card companies, and debt collection agencies

The Collections Call Center Supervisor oversees a team of collections agents, managing daily operations and ensuring targets are met. In contrast, a Collections Specialist focuses on making individual collection calls and negotiating payments. Both roles require knowledge of collections processes, but the supervisor has additional responsibilities in team management and performance monitoring.

More about Collections Call Center Supervisor jobs

What job categories do people searching Collections Call Center Supervisor jobs look for?

The top searched job categories for Collections Call Center Supervisor jobs are:

Collections Call Center Supervisor jobs near you
Infographic showing various Collections Call Center Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Collections Call Center Agent

Superior Auto Inc

Indianapolis, IN • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life

Posted 9 days ago

Job description

Collections Call Center Agent

Location: On-site in at our new North Indianapolis Call Center!

Join the Team at Superior Auto!

Are you a strong communicator who enjoys helping people and making a real impact? Superior Auto is looking for a Collections Call Center Representative to support our store locations and deliver exceptional customer service with every call.

In this role, you’ll be the friendly, solutions-focused voice that helps customers stay on track with their accounts—while also supporting stores that need extra collections assistance. If you’re motivated, professional, and ready to grow your skills, we’d love to meet you.

What We Offer

  • Competitive pay of $18/hr and monthly incentive based on results.
  • No late nights, no Sundays — You’ll have time for life outside of work.
  • Steady schedule — Five-day workweek, alternating Saturdays with a weekday off.
  • Solid benefits including health, vision, dental, and more.
  • Growth opportunity — Be part of a new department where you can help shape the future.
What You’ll Do
  • Make timely, professional outbound collections calls to customers on behalf of our store locations.
  • Conduct welcome calls to new customers and help start their journey with Superior Auto on the right foot.
  • Support special outreach projects such as delinquency prevention campaigns.
  • Follow compliance scripts and communication standards to ensure accuracy and consistency.
  • Solve complex account situations and escalate to the appropriate team.
  • Provide courteous, customer-focused assistance that builds relationships and promotes understanding and trust.
  • Participate in team meetings, coaching sessions, and ongoing training.
What We’re Looking For
  • High school diploma or GED (preferred but not required).
  • Clear, confident communication skills.
  • Customer service or collections experience (preferred, not required).
  • Ability to work both as part of a team and independently.
  • Ability to work occasional pre-approved overtime based on call volume.


Superior Auto is an Equal Opportunity Employer