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Collections Call Center Supervisor Jobs (NOW HIRING)

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Glidewell ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead(s) to ensure policies and procedures are followed, and performance standards are met. Additionally ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

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All JobsCollections Call Center Supervisor Jobs

Collections Call Center Supervisor information

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$29.5K

$63.8K

$109.5K

How much do collections call center supervisor jobs pay per year?

As of Jun 16, 2026, the average yearly pay for collections call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Collections Call Center Supervisor vs Collections Specialist?

AspectCollections Call Center SupervisorCollections Specialist
CredentialsHigh school diploma; some roles prefer experience in collections or supervisory trainingHigh school diploma; experience in collections preferred
Work EnvironmentSupervises team in call center setting, overseeing daily operationsHandles individual collections calls, working directly with clients
Employer & Industry UsageCommon in financial services, healthcare, and utility companiesFound across banking, credit card companies, and debt collection agencies

The Collections Call Center Supervisor oversees a team of collections agents, managing daily operations and ensuring targets are met. In contrast, a Collections Specialist focuses on making individual collection calls and negotiating payments. Both roles require knowledge of collections processes, but the supervisor has additional responsibilities in team management and performance monitoring.

More about Collections Call Center Supervisor jobs
What job categories do people searching Collections Call Center Supervisor jobs look for? The top searched job categories for Collections Call Center Supervisor jobs are:
Collections Call Center Supervisor jobs near you
Collections Call Center Supervisor

Collections Call Center Supervisor

Mid-Atlantic Finance Company

Clearwater, FL • On-site

$50K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Now Hiring! Supervisor, Account Services Department
MidAtlantic Finance
Clearwater, FL (Ulmerton Rd) worksite
$500 Signing BONUS!
Base + monthly bonus incentives
The Account Service Supervisor is responsible for the management of all aspects of their assigned team. This position manages and executes programs, policies, and systems to improve customer account resolution. In addition, this role is responsible for hiring, training, developing, and motivating a team to achieve business goals while ensuring policy compliance. This position is located in our fast-paced Corporate HQ located in Clearwater, FL. We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.
Benefits:
- Salary paid 15th and end of month
- Monthly incentive program
- 401(K) Retirement Plan with Employer match
- Medical/Dental/Vision insurance
- Employer paid Life insurance
- Great schedule for work/life balance
- Paid Time Off (PTO) accrues from date of hire
- Team events like Games, Contest, Office Fun
- Referral bonus
Responsibilities:
  • Oversees Account Services Department employees and activities ensuring monthly goals are met.
  • Calculates and computes daily reports and communicates results with their assigned team.
  • Creates and administers introductory evaluations, performance appraisals and corrective actions.
  • Resolves personnel issues including deviations, time-off requests and all other situations.
  • Provides backup support for any collections position on an as-needed basis.
  • Reviews resumes and interviews potential applicants for open Account Services positions.
  • Resolves challenging customer situations using all resources necessary. Researches and analyzes customer disputes and provides solution.
  • Evaluates Rep's daily work for efficiency and standards met as well as daily review of accounts to identify trends for development of staff.
  • Quality assurance training.
  • Ensures compliance with policy and other standards are met.
  • Other duties as needed.
If you are looking for growth in your career for 2026 and long-term stability, MidAtlantic Finance is the place to be.
CALL Today!!
Call Michelle at 727-433-4987 to request an immediate interview or 800-793-9661 ext. 234. Or reply and include your resume. We look forward to hearing from you!
Who We Are:
Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.
Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

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