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Collections Call Center Supervisor Jobs (NOW HIRING)

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Glidewell ...

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

The Call Center Supervisor provides direct leadership to Call Center agents and serves as the primary owner of daily call center execution, workforce coverage, queue management, service levels ...

Call Center Supervisor The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers ...

Call Center Supervisor The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers ...

Call Center Supervisor Location: Las Colinas, TX Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in ...

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Collections Call Center Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do collections call center supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Collections Call Center Supervisor vs Collections Specialist?

AspectCollections Call Center SupervisorCollections Specialist
CredentialsHigh school diploma; some roles prefer experience in collections or supervisory trainingHigh school diploma; experience in collections preferred
Work EnvironmentSupervises team in call center setting, overseeing daily operationsHandles individual collections calls, working directly with clients
Employer & Industry UsageCommon in financial services, healthcare, and utility companiesFound across banking, credit card companies, and debt collection agencies

The Collections Call Center Supervisor oversees a team of collections agents, managing daily operations and ensuring targets are met. In contrast, a Collections Specialist focuses on making individual collection calls and negotiating payments. Both roles require knowledge of collections processes, but the supervisor has additional responsibilities in team management and performance monitoring.

More about Collections Call Center Supervisor jobs
Infographic showing various Collections Call Center Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Collections Call Center Representative

EMPLOYERS (NYSE: EIG)

Las Vegas, NV • On-site

$21.50 - $22.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Now Hiring: Loyalty Specialist I (Collections Call Center)
·       100% In-Office | Henderson, NV

·       Starting at $21.50/hr ($22.50/hr for Spanish bilingual candidates) + Excellent Benefits

Looking to grow your career in a fast-paced, customer-focused environment? Join EMPLOYERS, a leading provider of workers’ compensation insurance, and be part of a team that values integrity, collaboration, and innovation!

What You’ll Do:

  • Handle inbound/outbound calls, emails, and chats to assist customers

  • Resolve account issues with professionalism and efficiency

  • Help bring accounts current through payment solutions and customer education

  • Deliver exceptional service while building strong customer relationships

What You Bring:

  • 1+ year of collections & high-volume call center experience

  • Strong communication, problem-solving, and multitasking skills

  • Customer-first mindset with attention to detail

  • Basic Microsoft Office skills

Why EMPLOYERS? ✨ Supportive, team-driven culture

·       Career growth opportunities

·       Comprehensive benefits package

·       A company that values your ideas and success

If you’re motivated, customer-focused, and ready to make an impact—apply today and grow with us!


Compensation details: 21.5-22.5 Hourly Wage


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