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Remote Americollect Jobs (NOW HIRING)

GetixHealth

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · Remote

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle ...

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Remote Americollect information

What are the key skills and qualifications needed to thrive as a Remote Americollect Collections Specialist, and why are they important?

To thrive as a Remote Americollect Collections Specialist, you need strong communication skills, attention to detail, and an understanding of medical billing or collections, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and secure remote communication tools is typically required. Empathy, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are crucial for ensuring efficient debt recovery while maintaining positive client relationships and compliance with regulations.

What is a Remote Americollect job?

A Remote Americollect job refers to a position with Americollect, a healthcare collections agency, that allows employees to work from home or another remote location. These roles often involve tasks such as medical debt collection, customer service, or account management, all performed remotely using secure technology. Remote Americollect employees typically communicate with patients and clients via phone or online platforms, helping to resolve outstanding medical bills and answer billing questions. This setup provides flexibility and the opportunity to work outside of a traditional office environment while supporting Americollect’s mission of compassionate collections.

How does working remotely as an Americollect representative impact daily communication and collaboration with team members?

As a remote Americollect representative, you will rely heavily on digital communication tools such as email, instant messaging, and video conferencing to stay connected with your team. Regular virtual meetings and check-ins are common to ensure alignment on goals, share updates, and address any challenges. While you’ll work independently most of the time, collaboration with supervisors and peers is essential for resolving complex account issues and maintaining a supportive work environment. Adapting to proactive communication and time management is key to succeeding in this remote role.

What is the difference between Remote Americollect vs Remote Collector?

AspectRemote AmericollectRemote Collector
Required CredentialsHigh school diploma or equivalent, debt collection trainingHigh school diploma or equivalent, debt collection training
Work EnvironmentRemote, office-based, customer service settingRemote, customer service or debt collection environment
Employer & IndustryAmericollect, healthcare and debt collection industryVarious debt collection agencies, healthcare or financial sectors
Common Search IntentRemote Americollect vs Remote Collector

Remote Americollect and Remote Collector roles share similar credentials, work environments, and industry usage. Both involve debt collection tasks performed remotely, often requiring similar training and skills. The main difference lies in the specific employer and company policies, with Americollect being a well-known healthcare debt collector. Understanding these distinctions helps job seekers find the right remote position aligned with their experience and career goals.

More about Remote Americollect jobs
What are the most commonly searched types of Americollect jobs? The most popular types of Americollect jobs are:
What job categories do people searching Remote Americollect jobs look for? The top searched job categories for Remote Americollect jobs are:
Remote Americollect jobs near you
Infographic showing various Remote Americollect job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 2% As Needed, 66% Part Time, 2% Temporary, 27% Contract, and 1% Nights. Highlights an 100% Hybrid job distribution.
Call Center Supervisor- Remote

Call Center Supervisor- Remote

GetixHealth

Manitowoc, WI • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

GetixHealth rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

321st of 437 rated business services

Job description

Location: Remote (Need to pass internet speed test)
Department: Healthcare Operations / Call Center
Reports To: Patient Customer Service Manager
Compensation: $50,000+ (Based on experience) + quarterly bonus eligibility
Schedule: Full-time, Monday-Friday 8:00 - 4:30pm CST and one late night until 7:00PM CST
POSITION SUMMARY:
GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Healthcare Operations department. This position operates in a fast-paced environment and requires exceptional multi-tasking skills to manage daily priorities effectively. The Supervisor is responsible for coaching, developing, and motivating teammates to meet departmental goals while ensuring compliance, efficiency, and outstanding service delivery. The ideal candidate is a strong communicator and problem solver who thrives on building engaged teams, driving results, and improving processes in a dynamic setting.
KEY RESPONSIBILITIES:
Leadership & Team Development
  • Partner with Human Resources to recruit, interview, and select top talent.
  • Build meaningful connections with team members to encourage open communication, trust, and accountability.
  • Coach, train, and motivate staff to meet and exceed performance goals.
  • Conduct regular one-on-ones, evaluations, and professional development sessions.
  • Recognize and reward individual and team achievements to boost engagement and morale.
  • Coordinate cross-training and onboarding with Training and Workforce Analysts.

Performance Management:
  • Establish clear goals and performance metrics for the team.
  • Monitor and evaluate results based on productivity, quality, and timeliness.
  • Analyze reports to identify performance trends and process improvement opportunities.
  • Collaborate with IT, Business Solutions, and Client Services to streamline workflows and enhance efficiency.
  • Ensure full compliance with company policies, HIPAA, and PHI standards.

Operations & Strategy:
    • Identify and implement process improvements that support department goals.
    • Manage resources and schedules to maintain service levels and client satisfaction.
    • Handle escalated calls or issues, ensuring prompt and professional resolution.
    • Partner with leadership and cross-functional departments to align operational objectives.
    • Champion GetixHealth's mission, vision, and values across all interactions.

QUALIFICATIONS:
Education:
  • High school diploma or equivalent required; Associate or Bachelor's degree preferred.
  • 2+ years of experience in a healthcare call center or revenue cycle environment, with 1+ year in a supervisory or leadership role.
  • Artiva experience required (strong working knowledge of workflows, reporting, and system navigation).

Experience:
  • 1+ years of leadership experience in a contact center, healthcare operations, or revenue cycle setting preferred
  • Experience managing remote teams and prioritizing workloads across multiple client accounts
  • Knowledge of medical billing, insurance claims, and healthcare administration is a plus

Certifications:
  • Certified Revenue Cycle Specialist (CRCS) required within the first year of employment

Technical Skills:
  • Proficient in Microsoft Office Suite and contact center technology platforms
  • Strong computer literacy and ability to troubleshoot basic technical issues remotely
  • Experience with healthcare billing systems or EMR software preferred

WORK ENVIRONMENT & EQUIPMENT:
  • Remote position - work from home anywhere in the U.S.
  • Company-provided computer and necessary equipment
  • Must have a reliable high-speed internet connection and a private workspace suitable for patient and client communications

WHY JOIN AMC/GETIXHEALTH?:
Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We're more than revenue cycle experts-we're a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and-above all-people.
BENEFITS & INCENTIVES:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GetixHealth /Americollect is an Equal Opportunity and E-Verify Employer.
Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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