ZipRecruiter

Log In

1

Collections Call Center Supervisor Jobs (NOW HIRING)

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ...

MCI

Call Center Collections Supervisor

Tampa, FL · On-site

Collections Supervisor MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.

New

Robert Half

Collections Specialist

Tustin, CA · On-site

$25 - $29/hr

🚀 High-Volume Collections Specialist (Call Center Environment) Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and ...

Apply Early

Gesher Human Services

Call Center Supervisor

Detroit, MI · On-site

$50K - $65K/yr

GENERAL The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight for Call Center Specialists delivering phone-based career services orientation to Detroit residents.

next page

Showing results 1-20

All JobsCollections Call Center Supervisor Jobs

Collections Call Center Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do collections call center supervisor jobs pay per year?

As of Jul 6, 2026, the average yearly pay for collections call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Collections Call Center Supervisor vs Collections Specialist?

AspectCollections Call Center SupervisorCollections Specialist
CredentialsHigh school diploma; some roles prefer experience in collections or supervisory trainingHigh school diploma; experience in collections preferred
Work EnvironmentSupervises team in call center setting, overseeing daily operationsHandles individual collections calls, working directly with clients
Employer & Industry UsageCommon in financial services, healthcare, and utility companiesFound across banking, credit card companies, and debt collection agencies

The Collections Call Center Supervisor oversees a team of collections agents, managing daily operations and ensuring targets are met. In contrast, a Collections Specialist focuses on making individual collection calls and negotiating payments. Both roles require knowledge of collections processes, but the supervisor has additional responsibilities in team management and performance monitoring.

More about Collections Call Center Supervisor jobs
What job categories do people searching Collections Call Center Supervisor jobs look for? The top searched job categories for Collections Call Center Supervisor jobs are:
Collections Call Center Supervisor jobs near you
Infographic showing various Collections Call Center Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Call Center Supervisor

Call Center Supervisor

Renewal by Andersen | Esler Companies

Northborough, MA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Renewal By Andersen rating

8.2

Company rating: 8.2 out of 10

Renewal By Andersen

Based on 138 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 94,469 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 90%

    90% say they get paid time off

    say they get paid time off

  • 87%

    87% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 138 Breakroom Quiz responses from their frontline employees

Job description

Overview
We're looking for a Call Center Supervisor to join our Inside Sales team!
As a Call Center Supervisor for Esler Companies - Renewal by Andersen you will work hands on with a team of Inside Sales Reps. You will provide coaching and guidance on scheduling appointments with homeowners who are interested in our industry leading products and services.
With weekly and monthly bonuses our supervisors earn an average of $80,000-$100,000 yearly. Not only do we offer great benefits and incentives, but we can build a schedule that suits your life and guarantee those hours every week! We also offer company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, and more!
Responsibilities
  • Hands-on and in-the-moment assistance with appointment scheduling.
  • Coaching, encouraging and guiding teammates to meet activity goals and metrics.
  • Encourage teammates to recognize selling opportunities and buying clues by delivering our methodology.
  • Perform moderate-level supervisory work coordinating the operations of an Inside Sales team.
  • Working on a team of dedicated supervisors.
  • Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
  • This is an in-person position.

Qualifications
  • Previous Inside Sales or Call Center Supervisor experience.
  • A drive to meet metrics and lead a team.
  • Ability to give and accept constructive feedback.
  • A proven track record of closing sales.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment while multitasking.
  • Strong interpersonal skills, including empathetic listening and warm communication style.

Benefits
  • Medical, Dental, and Vision Insurance
  • Teammate Assistance Plan
  • Tuition Reimbursement
  • 401k with 50% match up to 6% of your annual pay
  • Paid Time Off
  • Company Paid Holidays
  • Paid Volunteer Time
  • And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Posted Salary Range
USD $80,000.00 - USD $100,000.00 /Yr.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply