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Collections Account Manager Jobs (NOW HIRING)

Byrider

Customer Account Representative

Terre Haute, IN

$45K - $60K/yr

Collections Account Manager career opportunity! Rewards for Customer Account Representative: * Annual compensation: ~$45,000.00 - $60,000.00 * Hourly pay plus bonus * Full Benefits- Health, Dental ...

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Collections Account Manager career opportunity! Rewards for Customer Account Representative: * Annual compensation: ~$45,000.00 - $60,000.00 * Hourly pay plus bonus * Full Benefits- Health, Dental ...

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Collections Account Manager career opportunity! Rewards for Customer Account Representative: * Annual compensation: ~$45,000.00 - $60,000.00 * Hourly pay plus bonus * Full Benefits- Health, Dental ...

PrideStaff

Collections Specialist

Irving, TX · On-site

$22 - $24/hr

Collections Account Manager Location: Irving, TX (100% Onsite) Position Type: Temp-to-Hire Compensation: $22.00 - $24.00 / hour Our client in Irving is looking for a Collector to join their team on a ...

Robert Half

Collections Specialist

Richardson, TX · On-site

$24.70 - $28.60/hr

... collections, account management, billing, or a related financial services role. • Bilingual ... fluency in Spanish and English with the ability to communicate effectively with a diverse customer ...

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$29.5K

$65.8K

$106K

How much do collections account manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for collections account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Director or Collections Manager, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software tools.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What does a collections account manager do?

A collections account manager is responsible for overseeing the collection of overdue payments from customers or clients. They contact debtors, negotiate payment plans, and work to resolve delinquent accounts while maintaining compliance with relevant laws and company policies. Strong communication skills and familiarity with collection software are essential for this role.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What job makes $10,000 a month without a degree?

A Collections Account Manager can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or high-value accounts. Success in this role often depends on strong negotiation skills, experience, and performance, rather than formal education.

What jobs in the US pay 300,000 a year?

A Collections Account Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles, specialized finance positions, or senior management. High-paying jobs often require extensive experience, advanced skills, and sometimes certifications, with compensation varying by industry and location.
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Collections Account Manager jobs near you
Collections Account Representative

Collections Account Representative

Machol & Johannes, LLC

Denver, CO • On-site

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Company Description
Machol & Johannes, LLC and its affiliates is a premier collections law firm operating in Colorado, Washington State, Oregon, New Mexico, Wyoming, Idaho, Utah, and Oklahoma. We offer representation and customer service in the fields of Collection, Bankruptcy, and Creditor Rights.
Job Description
Summary:
The Account Representative is the primary customer service representative responsible for managing consumer accounts while operating within the strict requirements of our clients as a member of the Collections team. This position maintains a positive relationship with the consumers in order to generate revenue for the company. This position operates under strict guidelines and high expectations for meeting key performance indicators in a fast-paced work environment.
Primary Responsibilities:
  • Maintains inbound and outbound collection communications within client deadlines and requirements
  • Responsible for scalating calls to a supervisor when appropriate
  • Reviews consumer accounts, makes recommendations, and implements appropriate action under the guidance of the Collections Managers
  • Negotiates payment arrangements with consumers
  • Reduces delinquency on consumer accounts
  • Performs skip-tracing activities to discover consumer information
  • Responsible for accurately and completely detailing account information
  • Manages and maintains precise accuracy on multiple accounts in individual account queues
  • Must adhere to all Fair Debt Collection Practices Act regulations as well as applicable state
    regulations
  • Establishes and maintains professional relationships with consumers and team members
  • Maintains a high degree of mental agility (is able to talk, type, and formulate plans of actions
    in a short period of time)
  • Must meet strict deadlines, reach attainable goals, and handle multiple priorities at the same
    time
  • Other duties as assigned.

Qualifications
Education, Formal Training or Certificates:
  • High school diploma or equivalent
  • Basic understanding of the U.S. legal process preferred
  • Word processing and spreadsheet navigation
    Experience:
  • Minimum two (2) years of prior experience as a collector, preferred
  • Experience with skip-tracing tools and strategies preferred
  • Experience working in an open office call center preferred
  • Legal industry experience preferred.
    Knowledge, Skills and Abilities:
  • Ability to deescalate disgruntled callers and negotiate payment terms
  • Strong mental agility and decision making skills
  • Basic knowledge of the use of Microsoft Office Suite
  • Solid knowledge of Fair Debt Collection Practices Act
  • State specific knowledge of collections regulations preferred
  • Proven ability to meet key performance indicators in a fast-paced, professional, work environment
  • Bi-lingual preferred (Spanish reading and speaking).
    Working Environment:
  • Majority of this position will be in a professional office environment
  • Sitting - 95%, Standing/Walking - 5%
  • Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as
    a normal part of job duties
  • Will be on the phone continuously through the scheduled work day'
  • Will occasionally need to lift up to 25 lbs.

Additional Information
Benefits
This is a full-time position that is eligible for our total rewards package, including multiple medical &
dental plan options, vision coverage, life and disability offerings, flexible spending accounts for health and dependent savings, health savings account and a 401(k) plan. We have a great deal of voluntary benefits including a supportive Employee Assistance Program, a Health Saving Account and a Flexible Spending Account as added benefits to our medical plans. We offer various discounts of up to 40 percent on more than five million products and services, including Computers and Electronics, Theme Parks, Vacation Packages, Cell phone provider discounts up to 22% off your monthly statement, Car Rentals, and Hotels, Gifts and Retail Shopping, Child and Senior Care Products and Services, Movie Tickets and Video Rentals. Each employee will receive a fully paid Eco Pass for transportation. We offer vacation and sick time, flexible scheduling and a year-end bonus potential.
Compensation is based upon education, salary history and experience. Qualified applicants must be eligible to work in the United States without visa sponsorship. EOE
Apply Now: http://1clickcareerapply.com/acocunt-representative-law-firm-collections

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