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Collections Account Manager Jobs in Tyler, TX (NOW HIRING)

... Account Managers to provide updates and ensure policies and procedures are understood * Arrange payment terms for all accounts, in accordance with agency credit and collections policies * Gather ...

... Account Managers to provide updates and ensure policies and procedures are understood * Arrange payment terms for all accounts, in accordance with agency credit and collections policies * Gather ...

Commercial Lines Producer

Tyler, TX · On-site

$70K - $100K/yr

... Account Managers to provide updates and ensure policies and procedures are understood * Arrange payment terms for all accounts, in accordance with agency credit and collections policies * Gather ...

... Account Managers to provide updates and ensure policies and procedures are understood * Arrange payment terms for all accounts, in accordance with agency credit and collections policies * Gather ...

Manager / Regional Manager Job Type: Full-Time (Salary plus Bonus Opportunities) Position Summary The Store Manager in training is responsible for learning all operations sales, accounts, collections ...

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Collections Account Manager information

See Tyler, TX salary details

$27.8K

$62K

$99.9K

How much do collections account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for collections account manager in Tyler, TX is $62,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What job categories do people searching Collections Account Manager jobs in Tyler, TX look for?

The top searched job categories for Collections Account Manager jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Collections Account Manager jobs?

Cities near Tyler, TX with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Tyler, TX as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,020 per year, or $29.8 per hour.

Account Representative / Account Manager

RNR Tire Express

Tyler, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago


RNR Tire Express rating

4.9

Company rating: 4.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

628th of 738 rated retailers


Job description

ACCOUNT MANAGER / ACCOUNT REP
A career with RNR Tire Express can provide a challenging and rewarding opportunity for individuals who have a strong desire to succeed. We value our employees because we believe if we take care of our people, they will take care of our customers.
At RNR, we believe there is more to life than work and aim to ensure our employees area able to achieve a healthy work-life balance. All of our locations are CLOSED on Sundays, as well as major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas. Our typical hours of operation are 9 a.m. - 7 p.m. Monday through Friday and 9 a.m. to 5 p.m. on Saturdays.
The memories made during time spent with family and friends are important. We wouldn't dream of taking away from that enjoyment by presenting our employees with smaller paychecks to account for the holidays they have off. RNR Tire Express wants our team members to enjoy the holidays to their fullest!
Employee health and wellness is of the utmost importance to RNR Tire Express, which is why we provide peace of mind coverage for our team members and their families. Medical, dental, vision and life insurance programs become available to regular full-time employees on the first day of the month following 60 days of full-time employment. Other optional benefits include accident coverage, critical illness, long-term disability, short-term disability and additional life insurance. Additionally, 401k and AFLAC supplemental benefits become available after 90 days of full-time employment.
Account Manager / Collection Specialist main responsibilities include, but are not limited to the following:
Main Goal: At RNR Tire Express our number 1 goal is for the customer to acquire ownership of the product.
  • Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer's need, expectation or problem. This will most often be done by phone but may require going to the customer's residence to either discuss their account or pick up the merchandise either at the customer's request or as a dictated by Company Policy.
  • Demonstrate diligence, urgency, impartiality and consistency regarding accounts management.
  • Contact references on all accounts that do not return calls.
  • Mail letters according to mail program.
  • Recognize and create opportunities to renew customer agreements
  • Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely.
  • Handle field collections and de-installations.

Requirements:
  • Valid State Driver License with a clean driving history
  • We conduct drug screen, & background check

Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Account Manager, Collections, Repo

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