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Credit Collections Associate Jobs in Tyler, TX (NOW HIRING)

Credit Collections Associate information

See Tyler, TX salary details

$18

$22

$25

How much do credit collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collections associate in Tyler, TX is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are popular job titles related to Credit Collections Associate jobs in Tyler, TX? For Credit Collections Associate jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Tyler, TX look for? The top searched job categories for Credit Collections Associate jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Credit Collections Associate jobs? Cities near Tyler, TX with the most Credit Collections Associate job openings:
Infographic showing various Credit Collections Associate job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,867 per year, or $22.1 per hour.

Manager Practice III - Primary Family Medicine

Direct Jobs

Lindale, TX • On-site

$90 - $130/hr

Other

Posted 5 days ago


Job description

Description

This job is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs or more than two sites. The job is responsible for, but not limited to, managing subordinate personnel, preparing clinic(s) budget, ensuring data accuracy, preparing financial analyses, handling complex customer service issues and maintaining provider/staff communications.

Responsibilities
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Establishes/implements goals, objectives, policies, procedures, and systems for the assigned administrative areas.
  • Assists with developing and implementing annual operational plan and budget.
  • Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees.
  • Evaluate performances and recommend merit increases, promotions, and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
  • Resolves problems in administrative areas and ensures compliance with regulations and standards.
  • Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
  • Works in conjunction with the Regional Director and corporate Marketing Department in practice development.
  • Ensures the effective implementation of job descriptions, personnel policies, and payroll practices.
  • Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities.
  • Serves as liaison between clinic and external agencies.
  • Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place.
  • Gathers and reports monthly and annual data for fiscal, statistical, and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s).
  • Participates in professional development activities to keep current with healthcare trends and practices.
  • May be responsible for assuring all appropriate licensure, certifications, and/or accreditations are secured according to policy.
  • Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
  • Maintains strict confidentiality.
  • Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
  • Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
  • Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group cultural diversity objectives.
  • Supports and adheres to CPG Service Guarantee.
  • Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
  • Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis.
  • Identifies plans, develops, and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.
  • On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the clinics.
  • Reviews financial and productivity management reports and takes appropriate actions.
  • Evaluate clinic production and revise procedures or devise new forms to improve the efficiency of workflow.
  • Supervises the clinical and non-clinical areas to ensure timely and efficient management.
  • Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff.
  • Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.
  • Performs other related work as required.
Requirements
  • High school diploma or equivalent years of experience required
Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time

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